Preorder extra character slots missing.

Console Bug Report
Hello. I'm not exactly sure when it happened, I just noticed it today. I preordered ROS on the XB1 from Amazon. And during the first week I had the preorder bonuses like I should: The Transmog book, the little dude, and the extra slots. When I was playing earlier today, I noticed those extra character slots were missing. I still have the transmogs and the little dude. I'd like to know what I can to to get those character slots back because I had plans for them, heh. My XB1 gamertag is Jerevicious, same as on here. Any help will be appreciated.
Just following up. Turns out it was my fault. Forgot to reinstall the bonus pack when I got my replacement XB1. Move along, nothing to see here. :)

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