If you have a 2.1 bug report

Console Discussion
There is a Console Bug forum. It can be used to let the right people know about bugs that came with the new patch. They most likely won't respond to it to let you know they're working on it but they do read all of the threads there. (edit)

Here you go.
http://us.battle.net/d3/en/forum/10881289/

As for the complaints about the bugs, this is a brand new patch so of course there will be patches. Accept this and wait for fixes. Blizzard doesn't have a huge pool of people that can test this like they do on the PC so we are the testers. It's no big surprise that there are bugs and it's to be expected when they're being rushed by impatient people posting up 5 new "Where's 2.1?!?!" threads a day.

Can we please keep this (forum) clean of patch complaints for a while? They're working on fixing it but it will take time and we have to live with the bugs for a while. These people aren't gods or genies, they're humans and cannot work miracles. They work within their limits such as time and money.
Thanks for posting this Jakk! Indeed, our Community and Quality Assurance teams do regularly check the forums, including the Console Bug Report forum. If you should ever experience what you perceive to be a bug, please try to make sure you clearly state the issue and how it was encountered. We don't necessarily need super long posts, but would like as much information as you can provide to help us replicate the issue and/or to know specifically where to look.

When posting about console bugs, it will also help us to know the following details:

  • Which system you are on (PS3, PS4, Xbox 360, or Xbox One)
  • Which game title the issue regards (original Diablo III or Ultimate Evil Edition)
  • Whether you are online or have an online connection
  • And which game version is displayed near the bottom of the title screen

A big thanks to everyone who does share such reports, as they do get looked at and we will continue to do our best to try and resolve such issues as they spring up. As you stated Jakk, we may not be able to respond to all reports, but we definitely want to do our best to communicate on any critical issues as we are able.
Is that a new leaf I see turned over? Lol.

In all seriousness, good post. I've seen a lot of names on the board I've never seen before today and navigating these waters is like swimming with sharks.
I bought Ros on ps3 digital on day one and today I bought a ps4 and bought Ros again (hate that I had to pay full price again) when I imported my save from ps3 to ps4 I didn't have any of the characters I had worked on every class was level 70 except a level 48 witch doctor I was working on. I put that as and decided to play on to my relief I still had my stash and money as well as my paragon levels but when I turned off my system I was back at level 1 again after getting to level 35. Can I get some help.
Darktones,

When it's convenient for you, please let me know the following (as best you're able):

  • What patch is the PS3 game on? What is the number at the bottom of the Title Screen? Had the game been updated at all?
  • Were there just 5 characters or where there more?
  • Are you using a Belkin router?
  • Did you wait for the confirmation (success) message when Exporting?
  • Was the confirmation (success) message given when Importing on PS4?
  • Does the PS4 game currently show the bottom of the Title Screen? Is it C2.1.027460?
  • What language game is it? English North American, Spanish, etc?
  • Was the PS4 game digital or Disc?
10/08/2014 06:46 PMPosted by Araxom
Darktones,

When it's convenient for you, please let me know the following (as best you're able):

What patch is the PS3 game on? What is the number at the bottom of the Title Screen? Had the game been updated at all?
Were there just 5 characters or where there more?
Are you using a Belkin router?
Did you wait for the confirmation (success) message when Exporting?
Was the confirmation (success) message given when Importing on PS4?
Does the PS4 game currently show the bottom of the Title Screen? Is it C2.1.027460?
What language game is it? English North American, Spanish, etc?
Was the PS4 game digital or Disc?


Hey Araxom, thank you for the instructions, I followed them and updated my CONSOLE BUG POST:

http://us.battle.net/d3/en/forum/topic/14728923433?page=1#0

Could you check it out, please? It's quite important :)
What patch is the PS3 game on? I don't know
What is the number at the bottom of the Title Screen?c2.0.9.26802
Had the game been updated at all? Yes
Were there just 5 characters or where there more? There were 6 on in each class
Are you using a Belkin router?yes for a lan connection
Did you wait for the confirmation (success) message when Exporting?yes
Was the confirmation (success) message given when Importing on PS4? Yes
Does the PS4 game currently show the bottom of the Title Screen? Is it C2.1.027460? Yes
What language game is it? English North American,
Was the PS4 game digital or Disc? Disk
I have two but not totally sure they are bugs per say.

1)
PS4 pre and post patch. Occasionally when my wife logs in to play with me under her none PS+ account the game will tell us we have to play on the local LAN due to her not being a PL+ user.
2)
Last night I joined a game of four to kill keywardens. I got my keys and made an infernal machine. Loaded into a keywarden portal and right then the host left. It took us back to town and our portal was no longer there and neither was the infernal machine.
Ps4 missing items of crusader

ROLANDS LEGACY SET FOR CRUSADER IS MISSING TILL NOW NOT ABLE TO GET ANY DROP GOT AKKHAN REPEATEDLY 10 TIMES

Which system you are on (PS3, PS4, Xbox 360, or Xbox One)
PS4
Which game title the issue regards (original Diablo III or Ultimate Evil Edition)
Ultimate Evil Edition
Whether you are online or have an online connection
Online
And which game version is displayed near the bottom of the title screen
2.1.0
10/10/2014 04:51 AMPosted by BREVITY
I have two but not totally sure they are bugs per say.

1)
PS4 pre and post patch. Occasionally when my wife logs in to play with me under her none PS+ account the game will tell us we have to play on the local LAN due to her not being a PL+ user.
2)
Last night I joined a game of four to kill keywardens. I got my keys and made an infernal machine. Loaded into a keywarden portal and right then the host left. It took us back to town and our portal was no longer there and neither was the infernal machine.


1) I believe the PS4 version requires PS+ for all people that try to play online multiplayer.

2) If you are removed form the game by the host, all progress is lost. This includes Bounties, Rifts and Uber Portals. Unfortunately people use this to their advantage and have an open game, get what they want such as all bounties complete or an uber portal up, then remove all players and invite their friends. It's very mean and rude but not a glitch. If it weren't this way, people could create a game, the host could kick all and all 4 people would now have a game with a portal that they could invite friends to so 16 people going in for 1 machine.
10/10/2014 04:18 AMPosted by Darktones
What patch is the PS3 game on? I don't know
What is the number at the bottom of the Title Screen?c2.0.9.26802
Had the game been updated at all? Yes
Were there just 5 characters or where there more? There were 6 on in each class
Are you using a Belkin router?yes for a lan connection
Did you wait for the confirmation (success) message when Exporting?yes
Was the confirmation (success) message given when Importing on PS4? Yes
Does the PS4 game currently show the bottom of the Title Screen? Is it C2.1.027460? Yes
What language game is it? English North American,
Was the PS4 game digital or Disc? Disk

Thanks for getting back to me, Darktones. We've gone ahead and have attempted to reproduce the issue but were unable to do so - with that said, we continue to investigate these saved data loss reports. For now, my advice to you would be to reattempt exporting/importing the saved character data.

@ Brevity: Make sure that the console has been set as primary. More information regarding console co-op access is available here in this thread. Hope that helps!

For subsequent bug reports, please be sure to post in our Console Bug Report forum.

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