Diablo III - Open Letter from the Community

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I have no plans to create any duplicate topics about this letter. Once this thread reaches its post limit, feel free to continue discussing the matter in your own threads or visit the fan sites and streams listed below.

From the Diablo III faithful, the players and community members who have dedicated countless hours playing the game right and playing the game honestly.

You may view the original letter via the official neutral URL:

Dear Diablo III Development Team,

This is a message on behalf of the portion of the community that engages in the competitive aspects (such as Leaderboards and Conquests) of this game you created - the players who love the game to the point where they dedicate large portions of their free time to playing it; who want to have at least something to show for this dedication; who want to have their names up there on the Leaderboards; and who want to see rewards for the countless hours of gameplay they spend on Diablo III.

You’re making this incredibly difficult for us.

We all know that beating the highest possible Greater Rift tiers requires a large number of attempts in addition to the time investment that is needed to get the appropriate gear. This involves a lot of grinding, be it for Keystones, crafting materials, Infernal Machines, or Ancient Legendaries. Such is the nature of the game and that is not the issue. The actual problem lies in the vast amount of people who try to get around doing this dirty work - the ones that use bots; the ones that can log into the game to hundreds of Greater Rift Keystones, Legendary crafting materials, or Infernal Machines every day, without having lifted a finger for any of those. It should be obvious that this provides these players with a huge advantage over those of us that choose not to bot, but put at least the same amount of effort into the game and advancement of our characters. This feeling is extremely disheartening. We all know that it is incredibly hard to beat the botters and even impossible if they were to step up their gameplay to a higher level of efficiency. They can get a huge lead on you every single night. This knowledge reduces the incentive and desire to participate in the Leaderboard competition until eventually the Diablo III competition becomes a farce altogether. Thus, those of us that love the game and have been dedicated players since the start become increasingly frustrated with it until we simply give up on the entire competition, or create our own, virtual “bot-free” competition by ignoring all known botters.

To prevent that, your very own End User License Agreement, which we all agreed to, states that players may not use bots such as these, even giving “the automated control of a character in a Game” as an example for such a prohibited program (Section 1.C.ii.2. of Battle.net® End User License Agreement, http://us.blizzard.com/en-us/company/legal/eula.html ). Enforcing this agreement is your duty and yours alone. If you don’t, it will only go to show that you don’t care. It has been months since the last major action taken against botters and, consequently, Season 3 was dominated by them. Our friends lists contain more and more people who are online for more than 20 hours a day, despite them having to go to work or school. Even if detecting the actual bots running on people's machines or identifying them by their in-game behavior was impossible, their log-in times should be more than enough to warrant additional investigation. Nobody can play for 23 hours every single day.

Even if that were infeasible, at least let us report botters so that you may investigate their behavior. It has come to a point where it is quite obvious that certain high profile streamers are botting off-stream and some are even admitting so themselves in public chat rooms. These players are viewed as examples by the community, so what kind of message does that send? To us, it sends the message that not only is it apparently legal to bot, but that the game even requires it to be competitive. That is undoubtedly not how you want Diablo III to be seen, especially with how far we’ve come since the issues of the original release.

Of course, we would prefer any action against botters to happen immediately upon them being discovered. However, we are aware that this is likely infeasible. Thus, we would propose any action against botters to take place approximately two weeks before the end of a Season, coinciding with the “Season Ending” announcement, as to not give botters the time to catch up to the legitimate and fair players again. The latter would then still be able to fight for the clean Leaderboards, as they would if botters didn’t exist.

Still, with no action having been taken for so long, sending out a message to the entire community sooner rather than later would be a good idea.

Please, if you have the same love for the game that we do, do something about the botters. It cannot continue like this. We cannot continue like this.

- The Diablo III Community Against Botting

Signatories (in alphabetical order):
Alkaizer - http://www.twitch.tv/alkaizerx
Angzt - http://www.diablofans.com/members/81741-angzt
Anuiran - http://www.diablohub.com/
Bagstone - http://www.diablofans.com/members/85801-bagstone
DatModz - http://www.twitch.tv/datmodz
DameVenusia - http://diablo3.ingame.de/
Deadset - http://www.twitch.tv/thedeadset
Destitute - http://diablo3.ingame.de/
Empyrian - http://www.twitch.tv/empyriangaming
Flux - http://www.diabloii.net/
Ghostwheel - http://www.diablo3ladder.com/
HolyKnight3000 - http://www.diabloii.net/
HorstSchlemmer - http://diablo3.ingame.de/
Jaetch - http://www.youtube.com/user/Jae7ch
Leviathan - http://diablo.blizzpro.com/author/leviathan/
Lt. Lunatic - http://diablo.blizzpro.com/author/cfrantz/
MannerCookie - http://www.twitch.tv/mannercookie
MeatHeadMikhail - http://www.youtube.com/user/meatheadmikhail
Menagese - http://reddit.com/r/diablo
N3rdwards - http://www.diabloii.net/
Nachten - http://diablohub.de/
Natsuma_z - http://www.twitch.tv/natsuma_z
Neinball - http://diablo.blizzpro.com/author/neinball/
Quin69 - http://www.twitch.tv/quin69
Thunderclaww - http://reddit.com/r/diablo
Wudijo - http://www.twitch.tv/wudijo
Zero(pS) - http://www.diablofans.com/members/39093-zero-ps
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10/17/2015 12:14 PMPosted by Greedo

It is an open letter signed by various well known D3 players to Blizzard regarding the use of bots.
10/17/2015 12:17 PMPosted by clueso
It is an open letter signed by various well known D3 players to Blizzard regarding the use of bots.

Cool! Thanks! So long as it's not another complaint about stash space then I'm all for it.
+1 I agree completely with Jaetch's post
You can add all of the Shattered Soulstone hosts to that list: myself, Breja, Jen, and Lanntonio. We abhor those that use bots.
At this stage I think it's not so much that they won't fix the botting problem, but they can't. There's an industry out there dedicated to producing, promoting and enhancing these bots, and I would bet you the total number of manhours available on the bot side far exceed what D3's anti-bot team(s) can put up.
The alternative, remove the anti-botting language from the TOS and just say it's legit, just like Travis did with multiboxing.

If the D3 team is really that lazy.
I really hope this will make a difference...
...also I would like to point out a game, which is perfectly keeped up-to-date, the devs are keeping it bot-free and they actually publish reports and discuss with the community a lot about it. Ask CCP stuff from EVE online how to run a game.
If D3 was more balanced, there were PUBLICLY announced steps taken against botters and the devs actually talked a lot more with community about rebalancing, that would be really awesome.
Botters were quick to report the thread...

It doesn't really affect me, but I'll support any petition to encourage legit gameplay and destroy cheaters. These people should be consistently banned during every weekly maintenance cycle, although what you suggest seems way more feasible, if they can actually pull that off.
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I'll just leave one note here before I head off. I want it to be known that I have virtually quit the game after over three years of dedicated play and fully immersing myself in the community... simply because of this one ongoing issue.

It's not the way I envisioned leaving, especially with all the interesting changes to the game. But for me, personally, the hours I put in are simply not worth it anymore.
I commend this rally for legitimate players, but blizz won't do anything.
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You can add my name and twitter to the list if you wish. I don't personally care about leaderboard competition, but I DO care about the negative impact botting has on the players who do wish to challenge themselves. I know there have been some bans and even leaderboard adjustments, but when nothing major or public is done, it gives the wrong impression.
Just logged to agree. As someone who played some of the highest content, it's upsetting. It's been almost a month offline. Great letter and I strongly agree.
Got my vote.
Agree / signed.

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