High latency Issue

Technical Support
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Having same high latency since last year. Always connecting on americas server until Im forced to connect to Anz because of this. If only there's more players on Anz I'll be content with but that's not the case. Now playing solo is a must coz you cant join others usually playing on Americas.
Same issue as everyone else. Massive jumps in latency and so inconsistent that it makes the game unplayable. I have done all of the normal tests and everything checks fine. I play WoW as well and I NEVER have latency above 35ms. The lag is ALWAYS with Diablo. Is there a fix (other then me not playing the game)?
10/07/2017 12:07 PMPosted by GhostDog
Same issue as everyone else. Massive jumps in latency and so inconsistent that it makes the game unplayable. I have done all of the normal tests and everything checks fine. I play WoW as well and I NEVER have latency above 35ms. The lag is ALWAYS with Diablo. Is there a fix (other then me not playing the game)?


Seems like it is getting worse instead of better. I can connect to every other game just fine. With D3 it's been getting dc'ed randomly, rubber banding and now code 1016 pops up every time I log in now. I was able to play completely fine back in January. Unplayable garbage.
Suggest creating new thread

Tech Support Sticky -- Common Connection & Latency Issues
https://us.battle.net/forums/en/d3/topic/20755796223#post-5

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https://www.reddit.com/r/Windows10/comments/64tous/ultimate_optimization_guide_for_windows_10_gaming/

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Performance Tweaks: Reduce Lag & Latency in Diablo 3
READ (don't download) ... http://www.fixmylag.com/diablo3-lag-latency-ping
win search,type d3prefs,open file location,delete all the d3pref files(mine had 2),also close background applications:https://us.battle.net/support/en/article/23848
those did the trick for me(till now tho)
still an issue, just like we all said it would be when they designed a single player game to require an internet connection to stream gameplay from a server we all knew wouldnt work properly...
This thread has been inactive for some time. A new or more recent thread can be created to continue the discussion. Locking this thread.

As for the concern, high latency issues will always be a concern when it comes to online gaming with how connection works. Issues such as packet loss, network protocol issues, or prioritization of the network data are a few examples that can cause high latency issues.

On our technical support forums with our community or through contacting our Technical Support representatives, can offer troubleshooting to identify and provide troubleshooting for high latency issues. A WinMTR test while playing the game for 10-15 minutes, will help with gathering information on the connection and identifying the high latency issue.

For feedback or suggestions, our General Discussion is the appropriate place to recommend suggestions as our game designers and developers check the forums regularly.

Thank you for the feedback and report! Please do reach out if we can assist any further!

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