Performance Issues on PS4 since Patch 2.4

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People that say they don't have issues just won't notice them.

The analysis by Digital Foundry proves there are issues.
I agree. Last night's Grift session on Torment 6 in multiplayer (2 people) was clearly a problem.

There were more than a few moments last night where I haven't seen performance that poor since I first played Act IV in 2012 on a Core 2 Duo. Following this, I upgraded to an an unlocked i5.

Someone earlier posted about a similar or worse experience on Torment 10 on PS4/Xbox, not sure which, saying it was more than annoying/frustrating, it was unplayable. I see what they mean.

The only platform I've played an iteration of D3:UEEE 2.0 on was version 2.3 on PS4. For me, this was the best version of the game to date (and one of the reasons I bought a PS4) until this odd situation with 2.4

DW.
please fix this. it is absolutely unplayable in this state. the fact that blizzard is asking for people to note how much hard drive space they have left on their console is probably going to lead to them taking a lazy copout and saying "oh we couldn't replicate this issue so it's your system's fault, try defragging"
The Digital Foundry piece is excellent (https://youtu.be/LluJf1fQCt4). Long ago, I believe they found the imperceptible framerate bug that UEE had prior to it's initial release, which resulted in a Day 1 patch from Blizzard.
Hi the same thing happen's to me to on xbox one diablo 3 it only happens when playing with others in groups it doesn't happen when playing solo it started when the 2.4 patch came out if it does have to do with the new patch I'm sure they will fix it soon
01/18/2016 04:54 PMPosted by Arctor
The Digital Foundry piece is excellent (https://youtu.be/LluJf1fQCt4). Long ago, I believe they found the imperceptible framerate bug that UEE had prior to it's initial release, which resulted in a Day 1 patch from Blizzard.


Yes, this article and analysis was great. I did not know about this website until recently. I read something about Fallout 4 there.

I'm sure Blizzard is looking at this. The query about hard drive space is probably to rule out preliminary reasons for the glitch before they dedicated more resources and time to the issue.

Based on what users have said, there does not seem to be any rhyme or reason to hard drives or space being the issue. My space usage has not changed since 2.3. I originally thought it was an RPM issue related to the stock drive, but users with SSD or higher RPM have reported similar problems.

The version of PS4 (1215A) I have was released last summer, according to Sony's revision schedule. I don't know if this could be an issue, but users who have had launch PS4s also experience similar problems to me.

DW.
Hi guys,

I've uploaded a short video where I was able to easily replicate the stutter issues in Westmarch.

Even at 30fps, the stutters are easily noticeable, and you can see they happen consistently in the same places on the map, and of course this is with no monsters. The worst example is right at the end of the video

https://www.youtube.com/watch?v=2XuhOR2ueyg

I can also reproduce these issues in many other maps, so if you would like me to upload any more, please just ask and I will do so.
Here is something for Bliz to look at:

T10 GR75:

http://xboxclips.com/DOCTOR%20DOOM%20MF/7afd9992-84d8-46c0-8575-497018a53169/embed
After patch geting random fps drops and all the time feel like every skill trigger 1 sec later than should. I play on Xone.
@metalface i think if you can't tell the difference between network lag and framerate problems then you shouldn't be chiming in on this issue
I guess we'll have to wait until 2.5
We're continuing to investigate these issues and want to thank everyone who has contributed reports so far. We've been able to check a number of potential causes off of the list, but getting this to happen reliably on our end has proven difficult.

We'd like to make another request from players who are experiencing frame rate issues. Videos posted by players in this thread are giving us a much clearer picture of the different ways players are being affected, so we'd like to get a larger set of videos to analyze.

So, if you're affected and want to help us keep these investigations moving forward, please upload a video of the issues using the platform-specific share features for your console. Then, please post a link to that video in this thread.

Please also make note what type of game you're playing (Adventure Mode, Greater Rift, etc.), if you're in an offline or multiplayer game, and what difficulty your game is set to. If you've identified any other items, abilities, or circumstances that make the issues especially evident, please make note of those as well.

Thank you again for helping us gather information.
Hi Blizzard,

As requested, I have posted 3 videos below outlining the issues I am experiencing. I have also reposted the digital foundry video which provides a more in depth analysis with on screen frame rate and frame-time meters.

These were recorded in adventure mode, single player offline:

Repost from earlier , demonstrates consistent stutter in Westmarch:

https://www.youtube.com/watch?v=2XuhOR2ueyg

2nd video demonstrates similar stutter in the survivor's enclave, a small freeze when accessing Kanai's cube, and a delay when teleporting - you will then see stutters as soon as I spawn in Greyhollow.

https://www.youtube.com/watch?v=UicJW3LqtvI

This 3rd video demonstrates the mini-freezing that is occurring while fighting, especially when vaulting on demon hunter. What I can't demonstrate in the video is that input delay that accompanies this experience. You can notice that there is a small freeze half way through the vault animation on several occasions. Torment 7 difficulty:

https://www.youtube.com/watch?v=YrzEcNuy5V8

And here is the repost of the digital foundry analysis of the issues, which are similar to my own experience:

https://www.youtube.com/watch?v=LluJf1fQCt4

Thankyou for taking the time to review these and I hope they are of help. I thoroughly enjoyed this game in 2.3 and hope that these issues can be resolved so that we can have the same enjoyable experience in 2.4
^^^ Boom.

As far as the Vault thing, I noticed the Wizard's Teleport does funny things too.

I just streamed a neph rift via twitch. How to export to youtube? Is that viable?

TFW new stash tabs broke the game :0
Hi, Blizzard,

Full disclosure: I'm totally new at this recording video game playing and posting anything on Youtube.:)

-Single player/offline.
-L70/Paragon 133 Monk, Hard Core.
-Adventure Mode, Torment 6
-Inna's 6-Set and Uliana's 2-Set Bonus.
-Way of Hundred Fists
-Exploding Palm
-Sweeping Wind
-Mantras
-Mystic Ally

Having said that, I recorded three things, the best I could:

1. The frame-rate stutter walking around Tristram. This is the first indication I had something was different with 2.4. This bug here is the minor example of what occurs more seriously elsewhere in the game, as everyone has said.

https://www.youtube.com/watch?v=BKdW3F3FUDQ

2. The frame-rate stutter someone else flagged walking around Westmarch Town. This bug here is the minor example of what occurs more seriously elsewhere in the game, as everyone has said.

https://www.youtube.com/watch?v=LCr1KXqGbXY

3. South Highlands, Bounty. You can start to see it at 2:10. Walking around, the frame-rate stutters for no reason.

https://www.youtube.com/watch?v=VNNB3E_u_co

In terms of other issues, Badger's post above is excellent. And, as he says, it's difficult to demonstrate, describe the button lag, but during my South Highlands run through, I did also experience this.

I will try to record more later on. As Badger has said, the Digital Foundry video is an excellent example.

If you have any more questions, please don't hesitate to ask Happy to help in any way I can.

DW.
01/19/2016 06:39 PMPosted by Direwolf
Hi, Blizzard,

Full disclosure: I'm totally new at this recording video game playing and posting anything on Youtube.:)

-L70/Paragon 133 Monk, Hard Core.
-Adventure Mode, Torment 6
-Inna's 6-Set and Uliana's 2-Set Bonus.
-Way of Hundred Fists
-Exploding Palm
-Sweeping Wind
-Mantras
-Mystic Ally

Having said that, I recorded three things, the best I could:

1. The frame-rate stutter walking around Tristram. This is the first indication I had something was different with 2.4. This bug here is the minor example of what occurs more seriously elsewhere in the game, as everyone has said.

https://www.youtube.com/watch?v=BKdW3F3FUDQ

2. The frame-rate stutter someone else flagged walking around Westmarch Town. This bug here is the minor example of what occurs more seriously elsewhere in the game, as everyone has said.

https://www.youtube.com/watch?v=LCr1KXqGbXY

3. South Highlands, Bounty. You can start to see it at 2:10. Walking around, the frame-rate stutters for no reason.

https://www.youtube.com/watch?v=VNNB3E_u_co

In terms of other issues, Badger's post above is excellent. And, as he says, it's difficult to demonstrate, describe the button lag, but during my South Highlands run through, I did also experience this.

I will try to record more later on. As Badger has said, the Digital Foundry video is an excellent example.

If you have any more questions, please don't hesitate to ask Happy to help in any way I can.

DW.


Yea i had the same little stutters in the southern highlamds when i was playing today. Wasnt that huge of a deal but i did notice it.
@Kauza Thanks for your reply. Let me point out again the article that Digital Foundry made about this issue. The video in the article pretty much represents my experience with this patch so far.

http://www.eurogamer.net/articles/digitalfoundry-2016-does-diablo-3-patch-24-impact-console-performance

https://www.youtube.com/watch?v=LluJf1fQCt4

Thinking about it, before the launch of the Ultimate Edition, I remember that there was a bug in the frame rate. Is it possible that, for some reason, the bug was reintroduced with 2.4?

Anyway, I also have a couple of examples of my own. In both situations I was playing offline.

Greater Rift level 70 with Crusader; between 0:51 and 0:56 (frame-rate stutter)

https://www.youtube.com/watch?v=Les2VKJb3ZE

Torment X Rift with Crusader; between 0:50 and 54 (frame-rate stutter and massive frame drop)

https://www.youtube.com/watch?v=DilgZ8dWF40
Yea i had the same little stutters in the southern highlamds when i was playing today. Wasnt that huge of a deal but i did notice it.


Yeah, this particular video doesn't really show it. This is the problem with isolating, repeating this type of bug. It's difficult to replicate the exact instances. I could play for an hour, see minor stutters, and then all of a sudden, serious stuttering.

When I played multiplayer with my friend in a GRift the other night, I really noticed it. To the point I was worried I would be attacked, killed, unable to respond properly.
Hi again, Blizzard,

1. Here is another example of stuttering.

-Single player/offline. Nephalem Rift.
-L70/Paragon 133 Monk, Hard Core.
-Adventure Mode, Torment 6
-Inna's 6-Set and Uliana's 2-Set Bonus.
-Way of Hundred Fists
-Exploding Palm
-Sweeping Wind
-Mantras
-Mystic Ally

1. Nephalem Rift. Dahlgur Oasis:

https://www.youtube.com/watch?v=lLN2cxPFVek

Watch from 1:20. Given video quality, may be difficult to see, but it does affect/distract from gameplay. The worse instance I personally experienced was a multiplayer Torment 6 Greater Rift. This was unplayable for me.

Badger's, Daimon's and Digital Foundry's videos represent what I've regularly experienced since 2.4 and never experienced in 2.3. The worse it ever got for me was multiplayer Torment 6. This translated into prolonged and intermittent stuttering which was not only annoying, but unplayable.

Many thanks,
DW.

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