Network disconnecting after patch 2.5

Technical Support
Hello guys, I'm currently experiencing that after the 2.5 patch i couldnt get into the game screen after selecting character, showing network disconnect, eventhough I have tried reinstalling diablo and battle.net, and my internet is going well. Anyone knows how to solve this problem? thank you!
Having this same issue
cannot log in throws a code D205D03F-C1AF-4AB8-B231-7CFBE0233276. any ideas blizzzzzzzzzzzzz
03/24/2017 07:40 AMPosted by Prins
Having this same issue


yeah guess im not the only one facing this issue, dont think it's my connection problem cz other game is running normal and even diablo 3 before patch 2.5
Hey folks,

If you aren't able to connect to the game after the patch, it could mean the patch data itself was corrupted. This isn't happening for everybody, but can those of you affected:



Try launching after all that and let me know how that goes!
i have reinstalled with no anti-virus and still unable to get past verifacation pls. help i need to pay lol. but seriously need this fixed i have uninstalled wow becouse i couldnt log in ,my battle net hasnt worked for months now and now i cant get on diablo
wfp007,

You probably have a totally different issue if battle.net is giving you problems too. What's battle.net doing? Are you even able to log in? Do you get any error messages?
battle net just says could not connect continue offline? so i do that
it is not battle net becouse i can log on to starcraft no prob.
03/24/2017 09:41 AMPosted by Drakuloth
Hey folks,

If you aren't able to connect to the game after the patch, it could mean the patch data itself was corrupted. This isn't happening for everybody, but can those of you affected:

    1. [url="https://www.battle.net/support/article/23672?utm_source=internal-TechForum&utm_medium=posting&utm_campaign=BlizzardCS&utm_content=solution"]Temporarily disable your antivirus programs[/url] (to make sure they don't interfere with any of the installation/patches)
    2. [url="https://www.battle.net/support/article/7655?utm_source=internal-TechForum&utm_medium=posting&utm_campaign=BlizzardCS&utm_content=solution"]Repair the game[/url]
    3. [url="https://www.battle.net/support/article/23848?utm_source=internal-TechForum&utm_medium=posting&utm_campaign=BlizzardCS&utm_content=solution"]Close down background applications[/url], especially ones that change your connection path like proxies/VPNs


Try launching after all that and let me know how that goes!


Dear Drakuloth,

I've tried these steps and repaired my game in battlenet:

1. Temporarily disable your antivirus programs (to make sure they don't interfere with any of the installation/patches)
2. Repair the game
3. Close down background applications, especially ones that change your connection path like proxies/VPNs

But none of these above solve my problem.. Sorry for causing trouble.
PapayaTan97,

No problem! This is what we're here for. :D Apart from that, let's try doing some things to clear your network caches out. One of them may have some old or corrupt data.



If none of this works, we can check into the connection itself using an MTR test.

    1. Go to the WinMTR.NET site and download the file from the right hand side of the page. (The purple button.)
    2. Double click WinMTR.NET file in your download folder
    3. Enter the following in the "Host" blank:
    24.105.30.129
    4. Click Start and let the test run for 5 minutes while having trouble with your connection
    5. Click Stop
    6. Click Copy text to clipboard
    7. Paste your WinMTR test on your next post.
    8. Repeat steps 3-7 for the IP 24.105.62.129


If you post the results of that to your next post, we can look to see if there's some kind of problem between your house and our servers.

wfp007,

Okay, that's a totally different issue. Can you please post about your issue in the Battle.net Tech Forums? Feel free to link me to your new thread and I'll take a look next time I get a chance (if nobody else gets to you first!)
What is wrong blizz ? every single time you launch a new patch the second maintenance update or bug update either cause lag or crash of the game. Go do some statistic am i said wrong about it. Always the coming update after launching new patch update will cause lag or crash playing game.
Surprisingly..they thought everyone are TEch ppl.....asking most do this and that...pathetic.
03/25/2017 06:58 AMPosted by Drakuloth
PapayaTan97,

No problem! This is what we're here for. :D Apart from that, let's try doing some things to clear your network caches out. One of them may have some old or corrupt data.

    [url="https://www.battle.net/support/article/31851?utm_source=internal-TechForum&utm_medium=posting&utm_campaign=BlizzardCS&utm_content=solution"]Power Cycle your Connection[/url] - clears your router/modem caches
    [url="https://www.battle.net/support/article/82450?utm_source=internal-TechForum&utm_medium=posting&utm_campaign=BlizzardCS&utm_content=solution"]Flush your DNS Cache[/url] - clears your computer's caches


If none of this works, we can check into the connection itself using an MTR test.

    1. Go to the [url="https://winmtrnet.codeplex.com/"]WinMTR.NET site[/url] and download the file from the right hand side of the page. (The purple button.)
    2. Double click WinMTR.NET file in your download folder
    3. Enter the following in the "Host" blank:
    24.105.30.129
    4. Click Start and let the test run for 5 minutes while having trouble with your connection
    5. Click Stop
    6. Click Copy text to clipboard
    7. Paste your WinMTR test on your next post.
    8. Repeat steps 3-7 for the IP 24.105.62.129


If you post the results of that to your next post, we can look to see if there's some kind of problem between your house and our servers.

wfp007,

Okay, that's a totally different issue. Can you please post about your issue in the [url="https://us.battle.net/forums/en/bnet/9772479/"]Battle.net Tech Forums[/url]? Feel free to link me to your new thread and I'll take a look next time I get a chance (if nobody else gets to you first!)


Dear Drakuloth,

Thank you so much! Here is the result for the address 24.105.30.129:

172.20.115.252 1 0 % 306 306 0 0 1 0
172.30.20.114 2 0 % 306 306 0 0 1 0
172.30.5.21 3 0 % 305 305 0 0 1 0
172.30.2.101 4 0 % 306 306 0 0 1 0
155.69.1.253 5 100 % 159 0 ∞ 0 0 0
* 6 100 % 0 0 ∞ 0 0 0
* 7 100 % 0 0 ∞ 0 0 0
* 8 100 % 0 0 ∞ 0 0 0
* 9 100 % 0 0 ∞ 0 0 0
* 10 100 % 0 0 ∞ 0 0 0
* 11 100 % 0 0 ∞ 0 0 0
* 12 100 % 0 0 ∞ 0 0 0
* 13 100 % 0 0 ∞ 0 0 0
* 14 100 % 0 0 ∞ 0 0 0
* 15 100 % 0 0 ∞ 0 0 0
* 16 100 % 0 0 ∞ 0 0 0
* 17 100 % 0 0 ∞ 0 0 0
* 18 100 % 0 0 ∞ 0 0 0
* 19 100 % 0 0 ∞ 0 0 0
* 20 100 % 0 0 ∞ 0 0 0
* 21 100 % 0 0 ∞ 0 0 0
* 22 100 % 0 0 ∞ 0 0 0
* 23 100 % 0 0 ∞ 0 0 0
* 24 100 % 0 0 ∞ 0 0 0
* 25 100 % 0 0 ∞ 0 0 0
* 26 100 % 0 0 ∞ 0 0 0
* 27 100 % 0 0 ∞ 0 0 0
* 28 100 % 0 0 ∞ 0 0 0
* 29 100 % 0 0 ∞ 0 0 0
* 30 100 % 0 0 ∞ 0 0 0

Another result for the address 24.105.62.129:

172.20.115.253 1 0 % 307 307 0 0 3 0
172.30.20.118 2 0 % 307 307 0 0 1 0
172.30.5.25 3 0 % 307 307 0 0 1 0
172.30.30.97 4 0 % 307 307 0 0 1 0
172.30.2.101 5 0 % 307 307 0 0 49 0
155.69.1.253 6 100 % 156 0 ∞ 0 0 0
* 7 100 % 0 0 ∞ 0 0 0
* 8 100 % 0 0 ∞ 0 0 0
* 9 100 % 0 0 ∞ 0 0 0
* 10 100 % 0 0 ∞ 0 0 0
* 11 100 % 0 0 ∞ 0 0 0
* 12 100 % 0 0 ∞ 0 0 0
* 13 100 % 0 0 ∞ 0 0 0
* 14 100 % 0 0 ∞ 0 0 0
* 15 100 % 0 0 ∞ 0 0 0
* 16 100 % 0 0 ∞ 0 0 0
* 17 100 % 0 0 ∞ 0 0 0
* 18 100 % 0 0 ∞ 0 0 0
* 19 100 % 0 0 ∞ 0 0 0
* 20 100 % 0 0 ∞ 0 0 0
* 21 100 % 0 0 ∞ 0 0 0
* 22 100 % 0 0 ∞ 0 0 0
* 23 100 % 0 0 ∞ 0 0 0
* 24 100 % 0 0 ∞ 0 0 0
* 25 100 % 0 0 ∞ 0 0 0
* 26 100 % 0 0 ∞ 0 0 0
* 27 100 % 0 0 ∞ 0 0 0
* 28 100 % 0 0 ∞ 0 0 0
* 29 100 % 0 0 ∞ 0 0 0
* 30 100 % 0 0 ∞ 0 0 0

Appreciate for you help ^^
I was able to play fine and now keep dcing since I switched to patch 2.5 a couple days ago. I wonder if it may be related to windowed fullscreen. When switching to 2.5 I already had windowed fullscreen enabled. I deleted diablo and reinstalled trying to fix the issues. I played 3 bounties fine and went to change options to windowed fullscreen and dced after I applied, but before I could even accept.

-During gameplay it seems fine except:
1) laggy when going to new region.
2) exiting game
3) exiting App
4) changing options
Anytime I do 2-4 then the game disconnects then the App freezes and stops responding. (The only way to get out is to go to task manager and close.)
Error code 1016. Running solo right on T7 - no issues, all green bars then sudden DC with this error message. When I finally reconnected, my HC DH was dead. NOT COOL. Been playing this char for over a year, being careful with everything and to lose all my work for something like this... makes me very upset.
03/26/2017 08:45 PMPosted by OCXpc
Error code 1016. Running solo right on T7 - no issues, all green bars then sudden DC with this error message. When I finally reconnected, my HC DH was dead. NOT COOL. Been playing this char for over a year, being careful with everything and to lose all my work for something like this... makes me very upset.


Yea honestly I know playing HC you take these risks but I just lost a char the other day because of frozen screen. I have been looking forward to 2.5 for months but now I don't even plan on playing season 10. It just seems too strange to me that I have had no problems with Diablo 3 basically ever especially in last 2 months. I have hundreds of hours played last 2 months and the only time I lagged was the first day of season 9 (assuming because high population on server). But other than that... nothing. Then all of a sudden after 2.5 release.... lag... frozen screen. d/cs. And then I see many other people experiencing the same thing as me. Just have no confidence in playing the game right now. Not sure what happened but seems like something got messed up with 2.5. Seems too coincidental that my computer all of a sudden can't run this one game... after being able to run it easily for months. Its nice to see tech support trying to help people but I don't see how all of our computers all of a sudden are messed up when the common theme is patch 2.5..... maybe there was a windows 10 update that day? Pretty sure I saw a MAC user having problems too though.
^ I agree and I'm on windows 7 and also having all these problems with error code 1016!
dissconect problem too in windows 10 professional . However I have all Blizzard games and this issue only hapening in Diablo after patch 2.5.0
I am getting dced when I use portal in Diablo after patch 2.5...getting really irritated with it and the lagging!!!! I have lost so many charms from completing bounties and getting dced going back to town. Please get this fixed!!!!!!!!! Sorry, I am using Windows 7 HP

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