Network disconnecting after patch 2.5

Technical Support
dear blizz,
Having this same issue,..

Here is the result for the address 24.105.30.129:

* 1 100 % 0 0 ∞ 0 0 0
* 2 100 % 0 0 ∞ 0 0 0
* 3 100 % 0 0 ∞ 0 0 0
* 4 100 % 0 0 ∞ 0 0 0
* 5 100 % 0 0 ∞ 0 0 0
* 6 100 % 0 0 ∞ 0 0 0
* 7 100 % 0 0 ∞ 0 0 0
* 8 100 % 0 0 ∞ 0 0 0
61.11.210.106 9 100 % 122 0 ∞ 0 0 0
124.158.224.42 10 10 % 192 172 74 107 951 92
116.51.17.185 11 10 % 192 172 74 109 958 92
129.250.3.146 12 8 % 195 178 74 100 949 82
* 13 100 % 0 0 ∞ 0 0 0
129.250.3.121 14 16 % 172 144 254 281 961 262
* 15 100 % 0 0 ∞ 0 0 0
37.244.2.33 16 14 % 170 145 254 294 960 302
* 17 100 % 0 0 ∞ 0 0 0
37.244.0.103 18 15 % 169 143 254 290 990 262
24.105.30.129 19 17 % 168 139 264 295 981 272

Another result for the address 24.105.62.129:

* 1 100 % 0 0 ∞ 0 0 0
* 2 100 % 0 0 ∞ 0 0 0
* 3 100 % 0 0 ∞ 0 0 0
* 4 100 % 0 0 ∞ 0 0 0
* 5 100 % 0 0 ∞ 0 0 0
* 6 100 % 0 0 ∞ 0 0 0
124.158.228.93 7 0 % 154 154 75 98 182 113
61.11.210.130 8 100 % 84 0 ∞ 0 0 0
61.11.212.58 9 100 % 84 0 ∞ 0 0 0
124.158.224.18 10 0 % 133 133 235 273 392 283
38.104.210.81 11 0 % 133 133 234 249 432 253
154.54.45.1 12 0 % 132 132 235 291 350 333
154.54.26.42 13 0 % 133 133 233 242 332 243
38.104.84.13 14 0 % 132 132 238 261 410 263
37.244.0.85 15 0 % 128 128 275 298 495 313
* 16 100 % 0 0 ∞ 0 0 0
37.244.1.103 17 0 % 124 124 315 332 488 333
24.105.62.129 18 0 % 125 125 295 324 412 343

Thank you blizz
Hello again PapayaTan97,

I looked over your WinMTRs and the actual connection looks fine. However, it is missing a lot of data, and you seem to be going through a lot of routers before you hit the internet. I wonder if the problem has to do with you being behind a university firewall? Your issue is different from the other players in this thread in that you can't connect to your characters at all. You already ruled out the new game data. Can you check your firewalls and security programs for me?

    - Configure Firewalls - make sure to also configure your router and ensure that all of the ports needed have been allowed through the university firewall as well.
    - You also may want to add exceptions in any antivirus programs you have, or even temporarily uninstall them.
    - Finally, let's try creating a new administrator account and trying to play from there. In some cases we find that an operating system permission problem will cause this.
I am having the same problem with lag spikes.
Running lots of Trace Routes and having similar issues.
I am in Vietnam. The route runs fine to the US, but then for some reason goes to France? before reaching the Blizzard servers.

37.244.0.103 is in France?

Why would it take such a strange route.
I used https://play.google.com/store/apps/details?id=com.ddm.intrace

[12]
IP: 144.223.242.134
Host: 144.223.242.134
Ping: * * *
lat: 37.339389801025
long: -121.89495849609

[13]
IP: 64.125.30.76
Host: 64.125.30.76
Ping: 288 ms
lat: 34.052230834961
long: -118.24368286133

[14]
IP: 209.133.4.246
Host: 209.133.4.246
Ping: * * *
lat: 37.774929046631
long: -122.41941833496

[15]
IP: 37.244.2.33
Host: 37.244.2.33
Ping: 289 ms
lat: 48.853408813477
long: 2.348799943924

[16]
IP: 37.244.0.103
Host: 37.244.0.103
Ping: 396 ms
lat: 48.8582
long: 2.3387

[17]
IP: 24.105.30.129
Host: 24.105.30.129
Ping: 353 ms
lat: 33.704891204834
long: -117.70571136475
same here cant play...

192.168.42.129 1 0 % 146 146 0 0 1 0
10.50.32.137 2 0 % 134 134 53 89 221 109
10.50.33.60 3 0 % 136 136 49 63 203 64
10.10.107.1 4 0 % 135 135 49 82 229 93
10.50.33.82 5 0 % 134 134 48 101 229 109
* 6 100 % 0 0 ∞ 0 0 0
63.235.40.53 7 35 % 97 63 249 110 349 0
* 8 100 % 0 0 ∞ 0 0 0
72.164.174.182 9 20 % 102 81 251 137 349 0
37.244.2.33 10 31 % 95 65 318 41 649 0
* 11 100 % 0 0 ∞ 0 0 0
37.244.0.103 12 19 % 99 80 327 327 489 345
24.105.30.129 13 22 % 101 78 249 208 589 278
I'm having this problem still iv been able to play once when it decided to let me log in, its such a strange thing i can play any other game on battle.net fine but i go to play Diablo 3 and it just come up i'm joining someones game but i'm not i just booted the game up and then i get hit with the 1016 error and then it kills my internet for a minute or 2 I try to boot the game up after and still nothing the exact same after can someone shed some light please.
also i'm on patch 2.6.1A now
I am also getting DCed - usually while I am in the middle of a game. VERY ANNOYING. This is a recent phenomenon. I did not have connection issues a few months ago. It is something Blizzard did that caused this problem. I am surprised that suddenly you want to blame av software or port accessibility. I haven't touched my Windows 7 system configuration in years for obvious reasons: if it ain't broke, don't fix it.
04/09/2018 02:22 PMPosted by CrankyPants
I am also getting DCed - usually while I am in the middle of a game. VERY ANNOYING. This is a recent phenomenon. I did not have connection issues a few months ago. It is something Blizzard did that caused this problem. I am surprised that suddenly you want to blame av software or port accessibility. I haven't touched my Windows 7 system configuration in years for obvious reasons: if it ain't broke, don't fix it.

yep i cant even play my game it seems to be pot luck if i can actually get on it
Thank you for your reports. This thread is from a year ago, however.

If we can start a new thread on the disconnection issues, including connection tests (ie. Traceroute, Pathping, WinMTR) and your Internet Service Provider, we can look for where the issue or trends may be.

Thanks, again! This thread has been locked.

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