error 1016

Technical Support
I usually have no connection issues with the game, I'm connected directly to the modem, however when the computer in the other room is in use which has a thumb drive wifi enhancer, i get kicked off the game frequently with the error code 1016 every time, is there anything I can do on my end to fix this?
What is the strength of the signal? We had to buy a Wi-Fi booster for our house for the upstairs PS4. It made a huge difference. They are fairly cheap, too.
Not sure but the signal on the wifi booster is strong enough to dc me on a regular basis, I'm connected directly to the modem

If it's a WiFi device and you're on a wired connection, it's not affecting you directly. It's more likely the router or modem has a QOS (Quality of Service) setting enabled and it's giving all the bandwidth to the connection using the booster. You might look for any settings like that and disable them to see if it helps. Or if you can, run the other connection with a wire as you're doing and don't use WiFi. I'd do that even if it's only a temporary test to see if it's going to fix the issue you're having.

Join the Conversation

Return to Forum