There was a problem loading the hero

General Discussion
My entire party got error 31000 during a game (disconnected) just now. We tried to log back in, but keep getting "There was an error loading the hero. Please try again. (Code 395002)"

We tried restarting our game client, our computer, and our routers, but nothing worked.

Please help!

EDIT: Finally was able to log on.
Server hiccups, affected multiple regions.

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