Unexpected error when trying to launch Diablo

Technical Support
I'm getting an unexpected error with the following code when I try and launch the game: D5603C27-05AA-4201-90A3-74CD2F4DC9AE

I have run a scan & repair and not found any issues. What is this error and how could/should I resolve it?
Do you have an AMD card? Are you using drivers version 17.12.1? Do you have Windows 10?

Not 100% sure any of those are relevant, but I upgraded my AMD drivers yesterday and the game systematically crashes with that error since. It has to be that... on a specific card maybe? I have a R9 380.

EDIT: Actually my crash report has ID: 171C3911-F22F-4D5E-A0DB-10713E183DDC

EDIT2: I saw another post that said D3 32bit client crashes on startup so I switched to the 64bit client and that worked. I'm not to happy about that because I've had performance issues with the 64bit client before. I guess now's the time to figure out if I still have those issues because it's the only way to play the game at the moment.
Can you post a DxDiag report?
I was playing fine this morning then exited to the character selection screen, alt-tabbed to Windows to check something, opened an OpenOffice document and tried to alt-tab back but couldn't get back to the game. I was not away for more than a few minutes so don't expect I had been logged out automatically. I have occasionally seen these screen freezes with the 64-bit client and to resolve them I usually ctrl-alt-del and sign out then sign back in and try again. This time when I tried again I got the cryptic error.
@Perfidy, I'm running an older NVIDIA GTX 860M card on Windows 10 with WHQL drivers that are definitely not the latest but they've been running perfectly for a long time and I don't upgrade them every other day.


System Information
Time of this report: 12/17/2017, 17:23:07
Machine name: PC
Machine Id: {BAF0CFD8-D9A1-4D3F-8DB9-A0BD2B85BD58}
Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: G551JM
BIOS: G551JM.204
Processor: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
Memory: 16384MB RAM
Available OS Memory: 16268MB RAM
Page File: 2780MB used, 15918MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

My NVIDIA control panel was not recognizing the GPU and the built-in Intel Graphics card took over. I disabled/enabled my NVIDIA driver through the device manager to get it to be recognized again and now everything appears to be back to normal.
Can you try installing these drivers?

I'm all set - see previous edit.
I am having the same issues: EB6539B1-9565-4EA1-B209-CBE334C5EC1E
Glad you were able to get that figured out!

Is your game also crashing at launch or does it occur while in-game? Would suggest starting out with the 17.12.1 AMD drivers here.

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