Escape Key or menu Bar Crashing game

Technical Support
Since your last small patch, every time I'm in games and I press the game menu key or the escape key on the keyboard. The game closes down and goes to desktop. I can use the menu key and escape key on the char selection screen but not when I'm in the game.

This wasn't happening before. I run the game as admin, I've turned off all overlay programs like Rainmeter and I reset the shortcuts I have even uninstalled, run a cleaning software to remove all shortcuts and any left over software. Restarted and then reinstalled the game from the Blizzard launch app. It still happening and I've not seen anything about it on the forums. So it must only be me for some reason.

Any help would be grateful please.
VINEUK,

Sounds like you may have another app configured to use those keys and it's interfering.

You might want to try a selective startup mode reboot to see if it makes a difference as it would prevent other apps set to auto-start at boot time from doing so.

https://us.battle.net/support/en/article/Closing-Background-Applications
Thank you for your reply. The only program that has been installed on my PC since the 13/2/18. Has been Diablo 3 reinstall and Microsoft Onedrive update. I have turned the oneDrive update off from auto start up. As I said I was playing this game the night before the small patch and everything was fine. I have had no software installed and Windows has done no update according to the list.

If it was just the escape key on my keyboard causing the game to crash I would accept your idea about a conflicting app, but its not just the escape key. There is no software on my PC that should interfere with me pressing the game menu button in the game. There should be no other app that can be activated by pressing an ONSCREEN button within your game. That is a closed program that should no effect anything outside the game, unlike the escape key.

I have stopped all programs on start up, even paused my virus protection and it's still occurring,
VINEUK,

You'll want to submit a support ticket then and attach your system files so they can be checked.

Contact Support - https://us.battle.net/support/en/help

Obtaining System Files - https://us.battle.net/support/en/article/12988
I have the same problem, only on the EU server. When you press ESC while in the game, the game simply crashes. Please help me, really want to play in the new season. Advance thanks.
i have the exactly the same problem, fresh install and now everytime i used escape to go to the menu it freezes and crashes to desktop.

Edit: it seems to be ok to cancel stuff with escape, but not to use it to bring up the menu.

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