Latency Issues

Technical Support
Hi, been playing D3 for years and I've never had an issue like this before. Latency for the game has been spiking unreasonably high recently. I'm having repeated amounts ranging from 300-1200 latency and will hold anywhere from 3 to 30 seconds before dropping back down to a normal 100.

I read in some other posts that you'd ask for the WinMTR test so I downloaded and this is the text for it will be attached though it wasn't as frequent during this MTR test.
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| The-Smiths - 5 | 440 | 420 | 1 | 3 | 59 | 9 |

| No response from host - 100 | 104 | 0 | 0 | 0 | 0 | 0 |

| 10.4.1.9 - 5 | 448 | 430 | 9 | 47 | 385 | 177 |

|northland-gw.ge-0-1-2.2003.wen-cor0.noanet.net - 5 | 444 | 425 | 10 | 52 | 225 | 215 |

| 1-6-8.att-jackass-mpls0.noanet.net - 5 | 444 | 425 | 9 | 53 | 226 | 217 |

| xe-1-0-1.oly-cor1.noanet.net - 5 | 444 | 425 | 13 | 57 | 231 | 216 |

| six.blizzardonline.net - 5 | 444 | 425 | 15 | 56 | 226 | 216 |

| ae1-br01-eqse2.as57976.net - 5 | 444 | 425 | 44 | 85 | 256 | 249 |

| xe-0-0-0-1-br01-eqsv5.as57976.net - 5 | 440 | 420 | 44 | 87 | 257 | 247 |

| xe-0-0-1-1-br02-eqla1.as57976.net - 5 | 444 | 425 | 37 | 83 | 353 | 242 |

| be2-pe01-eqla1.as57976.net - 5 | 444 | 425 | 43 | 84 | 257 | 248 |

| 24.105.30.129 - 5 | 444 | 425 | 44 | 84 | 257 | 247 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
05/19/2019 05:38 PMPosted by Avatre
| The-Smiths - 5 | 440 | 420 | 1 | 3 | 59 | 9 |
You have data packet lost at hop 1 (your router/modem).
Try powercycling network equipment and flush DNS in this article:
https://us.battle.net/support/en/article/112206
Try other steps, including Advanced Troubleshooting section, if problem continues.

If you were using wireless connection, try a wired connection.
As Maskraider mentioned, we're seeing packet loss starting on the first hop which is generally the computer's connection to the router\modem. If we're on a wireless connection, then testing on a wired connection would be the first step to try to clear up that packet loss.

Past that we're seeing consistent spikes in latency over 200 ms once the connection enters the ISP's network and so it may be best to contact your service provider for further assistance.
What the HELL IS WRONG WITH YOUR SERVER!!!!!!, I can not do a GR without being disconnected or Lagging issues. Just today I'm collecting pools and the Lagging starts I die along with all the pools which was 116Billion. I played this game from the very beginning and this is the WORST I seen your technical issues are ABYSMAL!!!, its one thing after the other. I will contact the service provider maybe they can help.
i've been having this issue all day as well, first time it's happened to me since the season started and I'm also not lagging anywhere outside of the game. I've tried restarting my router and my pc and I've done speed tests and tested for packet loss but it seems to be the games servers.

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