did not receive pet and port xbox one

Console Bug Report
me and my wife have played through 16 now on 17 got through chapter 1 but did not receive the pet and port reward why and the game keeps saying disconnected for server
i'm assuming you mean on season. Chapter one gives nothing. You have to complete all 4 chapters to receive the pet and portrait frame. As well as Chapters 2-4 to receive haedrigs gifts.

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