Series 17, Progressing past Torment 1?

Technical Support
I had this issue last season where changing my difficulty level above Torment 1. I have finished the whole season and most of the challenge that follows it. I have tried all that was suggested last season: I have restarted my computer, I have restarted the game repeatedly, I have done the whole story line, I have done the Greater rifts solo all the way to Torment 13. Last night, my son and I successfully Greater Rifted to Level 83. We both started the season at the same time and he can select any Torment level he wants and I cannot select above Torment 1. I need help! Can someone tell me what I need to do to unlock this part of my season? Is there something I need to do differently? Is there tech support needed in my situation?
Loren
Win10? The right arrow button on diff lvl screen not responding?
Then try switching to other display mode: Fullscreen, Windowed, Windowed(Fullscreen)
Thx Maskraider, I was having the same problem.
So awesome Maskraider! This worked! Now I can try and finish my set dungeon!

Join the Conversation

Return to Forum