Unable to log into my Heroes: Error Code 395002

Technical Support
Hey guys, not sure what's going on. I was playing the game as normal just farming rifts. I was trying to join a public game when I got disconnected from my account. Now, every time I try logging in, the game autheticates my credentials but gets stuck on loading the heroes and displays the error code with the message : "There was an error loading the Hero. Please try again. Error code 395002"

I see from the forums that this problem has occured to other people in the past but I haven't been able to find a fix. What can I do to get back on the game?
Same. Back in now, but not sure for how long.
Yeah, I just logged in one time but was disconnected again. Gonna leave it alone for now and see if any fixes pop up.

Join the Conversation

Return to Forum