Work-around for Unsupported Graphics Cards

Technical Support
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05/14/2012 04:13 PMPosted by Lightdriven
I am unable to find this file to change it, HELPS ME!


Use the search function in Windows.

Windows 7 default is C:\Users\*YOUR USERNAME*\Documents\Diablo III
Where can I find out how old the version of my Shader is?
05/14/2012 04:15 PMPosted by Sidonis
Where can I find out how old the version of my Shader is?


www.canirunit.com


Use the search function in Windows.

Windows 7 default is C:\Users\*YOUR USERNAME*\Documents\Diablo III


It is unable to find it as well. I was hoping for a more in-detail response, something akin to "Look here".


It's not a simple matter of look here. It varies. Did you install Diablo III?
Did it and it at least loaded the login screen decently after changing the preferences to low. We'll see how it works when the game goes live.
05/14/2012 04:19 PMPosted by Lightdriven
It's not a simple matter of look here. It varies. Did you install Diablo III?


Um...Yes I have D3 installed.


Found mine by just typing d3pref in my windows search.
I am having same problem as Light, i cant find it, i have done everything you guys have suggested but its not on my computer. (yes D3 is installed)
Are you using the start menu search or are you completely searching your hard drive? The search should take a few minutes on hard drives.
i have an nvidia quadro fx4800. and the only 4800 i see on the list for unsupported cards is:
geforce ti 4800 which is terribly different from my card. i played the beta fine, and am only seeing this screen with the current version of diabloIII.

its going to suck if i can't play at midnight, but was able to play in the beta. will also make my WoW annual pass kind of retarded. when i go to can i run it, everything is up to par.
I've been able to run SCII no problem, but DIII just wont do it. Upgrading isnt an option for me since I just have a laptop. Just wondering if my grafics card is really outdated. My lap tops only year and a half old.
------------------
System Information
------------------
Time of this report: 5/14/2012, 17:43:13
Machine name: JUSTIN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.120401-1505)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1545
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A14
Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 4056MB RAM
Page File: 1475MB used, 6635MB available
Windows Dir: D:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07
Display Memory: 1695 MB
Dedicated Memory: 64 MB
Shared Memory: 1631 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1571
Native Mode: 1366 x 768(p) (59.980Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2555 (English)
Driver Version: 8.15.10.2555
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/13/2011 12:05:50, 6549504 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-6902-11CF-637A-A022A7C2C535}
Vendor ID: 0x8086
Device ID: 0x2A42
SubSys ID: 0x02AA1028
Revision ID: 0x0007
Driver Strong Name: oem6.inf:IntelGfx.NTamd64.6.0:iCNT0:8.15.10.2555:pci\ven_8086&dev_2a42
Rank Of Driver: 00E62001
The Intel 4 series isn't a graphics card. It's integrated graphics. Unfortunately, it's not supported but feel free to try my work-around.
It would have been nice to get a warning before committing to a full year of warcraft just to learn this. Like a pop up of some sort.
lightdriver, just click start and in search write the file name d3prefs and it pops up, workaround worked for me and it didnt seem t slow anyting down so hopefully gameplay issmooth, thanks
I am unable to find this file as well, and I did the search and looked in the location(s) although the locations looked odd for a program file.
05/14/2012 04:51 PMPosted by Calabasas
It would have been nice to get a warning before committing to a full year of warcraft just to learn this. Like a pop up of some sort.


Pretty sure when blizzard posted the list of supported video cards and required specs is there way of warning people with older computers.

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