Install says I need to reinsert the disc

Mac Technical Support
error

If your installation disc has been ejected, please reinsert it
and try again. If not, or if you keep seeing this error, please
log in to Battle.net and install Diablo III digitally.
Same here.
Same here..stuck at 42%
I can't even get it to start
I'm at work so can't reproduce this error.

But try going to Mac HD -> Users -> Shared

and deleting the Blizzard and Battle.net folders.

Then try the install again.
I tried what you said and I still get the same error
Make sure you try connecting directly to the modem. This tends to happen if you have a weak connection that may time out, prompting for a disk to install as a backup.
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Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

This is small step for me, but big step for humanity. Or something like that...
If I could do that I would but I can't. I play WoW with this connection and it is fine
I'm connecting through a Internet server at my job which uses proxy and caching. This can cause this problem too, because I'm using a 100MB internet dedicated link.
05/14/2012 09:07 AMPosted by Myriah
I'm connecting through a Internet server at my job which uses proxy and caching. This can cause this problem too?

This is probably why.
________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

This is small step for me, but big step for humanity. Or something like that...
05/14/2012 09:02 AMPosted by Mannang
If I could do that I would but I can't. I play WoW with this connection and it is fine

Installing is a different matter, which D3 uses different ports and more data during an install. Have you checked to make sure ports are open for D3 specifically?

You can view ports on our ports page for D3.

________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

This is small step for me, but big step for humanity. Or something like that...
Make sure you try connecting directly to the modem. This tends to happen if you have a weak connection that may time out, prompting for a disk to install as a backup.
________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

This is small step for me, but big step for humanity. Or something like that...


testing this theory now
where would I put these port numbers in?

my mac is wireless and i have a pc that has a router and modem hooked up to it
This would most likely be hitting your router's firewall. You will need to log into your router and see about enabling these ports.
________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

This is small step for me, but big step for humanity. Or something like that...
Okay I will check into the ports. I also noticed that 2 of my files in the D3 folder have .part at the end of them. is that a bad thing?

i see .part is a bad thing. I guess I have to download all over again. I knew this would happen
05/14/2012 09:20 AMPosted by Mannang
Okay I will check into the ports. I also noticed that 2 of my files in the D3 folder have .part at the end of them. is that a bad thing?

Yes, this means that the files were not completed. This may be why it's asking for a disc backup.
________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

This is small step for me, but big step for humanity. Or something like that...
Do I need to do a 100% new download, or can I just continue from what I have already?
Try continuing where you left off and see if it completes. Were you using the Blizzard Downloader?
________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

This is small step for me, but big step for humanity. Or something like that...
I've tested it with a Lan line and port forwarding: Doesn't work

Currently, I've deleted the file which has a .part in it and let the installer run again. will see what happens when it hits 42% again.
Cool, let us know.
________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

This is small step for me, but big step for humanity. Or something like that...

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