Windows XP -- Stuck at Updating Setup Files

Technical Support
My girlfriend is having a headache with being stuck at updating setup files.

She's:

#1) Deleted her battle.net folder
#2) Under Services --> Secondary Logon --> Startup @ Automatic

Restarted her PC,

And Still nothing, can someone please help us? I see very little help with regards to these issues.

Fix #1

Go to Control Panel > Administrative Tools > Services

Scroll down and find “Secondary Logon”

Right Click > Properties

Change it from ‘Disabled’ to ‘Automatic’

Run your Diablo 3 setup as administrator and it should quickly go through Updating Setup Files and bring you to an install screen.

Fix #2

Right click on the Diablo 3 setup file you downloaded via the Blizzard Downloader

Select Properties > Compatibility > Check Run this in Compatibility Mode for… > Choose Windows XP (Service Pack 3) (Note: Does not work on Vista.)

Right Click the Icon, Run as Administrator.

Fix #3

Delete your C:\ProgramData\Battle.net folder.

Delete your C:\ProgramData\Blizzard Entertainment\Battle.net Cache folder.

Run the Downloader again, as administrator, and see if it gets past the “Updating Setup Files” window. If not, see Fix #1.

Alternate location: C:/Documents and Settings/All Users/Application Data
Application Data is a a hidden file so you'll need to click tools > folder options > view tab and check show hidden files and folders.

If still nothing search your computer for agent.exe and DELETE IT (if it's in a battle.net folder only)


Is all I was able to find
Same here....i deleted the cache folder and now i have to download 4gb again....at 34b/s.... ty blizz

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