Errors Logging In? Please Read!

General Discussion
Error 37
We're aware that some players are experiencing Error 37 when attempting to log in to Diablo III. This error indicates that the Diablo III server is full and is likely the result of high login traffic. If you receive this error message, please wait and try again.

Error 3005 and 3006 (time outs)
Along with Error 37, we're also aware of players receiving Error 3005 and Error 3006. If you receive either of these messages while playing, please wait and try again.

Error 3006 (demon hunters)
When playing a Demon Hunter, giving a shield to your Templar before you kill Jondar and hire him can disconnect you from and return an Error 3006. We're working to resolve this issue as quickly as possible and may be able to address it via hotfix.
  • Update: We implemented a hotfix in the early morning of 5/15 that should address this disconnect. If you continue experiencing issues trading items with the templar on the demon hunter, please be sure to report them in the Bug Report forum.

Error 14009 and 315300
We're still looking into these issues, but a player workaround is available in the meantime. If you are experiencing either of these issues and are using Windows, create a new user account with administration powers ( From there, log into Diablo III.

Grayed-Out Login Button
Please make sure that you are using your email address and password to log in to the game. Do not attempt to log in with your BattleTag.

Character Creation Issues
While most of the character creation issues have been resolved, it's possible that if you attempted to create characters previously and did not log out, you may have actually maxed out your character list with "invisible" characters. If you are still receiving an error creating new characters, log out and log back in and then check your character list.

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