~2000ms Latency

Technical Support
I'm getting latencies of 1000+ms, game is completely unplayable. Attempting to hit an enemy, takes up to 5 minutes to register.

My PC exceeds the recommended requirements, I am connecting through my university network (playing tf2 I get latency of around 10ms).

This problem occurred during the open beta weekend and seems specific to me. My friend has installed the game and is now playing without problems while I've been struggling to play.

Specs of my PC:

OPERATING SYSTEM:
Windows 2.6.1.7601 (Service Pack 1)
CPU TYPE:
Intel® Core™ i7-2630QM CPU @ 2.00GHz
CPU SPEED:
2.02 GHz
SYSTEM MEMORY:
3.92 GB
VIDEO CARD MODEL:
Intel(R) HD Graphics Family

(Dual graphics processors, other one is NVidia Geforce 540M)

VIDEO CARD MEMORY:
1.66 GB
VIDEO CARD DRIVER:
igdumdx32.dll
DESKTOP RESOLUTION:
1366x768
HARD DISK SIZE:
451.01 GB
HARD DISK FREE SPACE:
214.41 GB (48%)

I have contacted the network providers, and they insist they are not restricting traffic for Diablo 3 in any way.

This is not an intermittent problem, there must be something wrong but I have no idea what.

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