Grey Screen Upon Launch

Technical Support
I purchased a physical copy of the game today, and installed, ran it, watched the cinemtatic all that, got the error 37 or whatever, closed the game..

After that however, I've been unable to get the game to even show the cinematic, I'll click the icon, the first window for updating will appear, everything is updated btw.
The clicking play, I'm greeted by a grey screen, with background music, and buttons sfx with I move the mouse where buttons would be, so obviously it's a graphics problem.

I'm on a Gigabyte p2532 laptop, so look up the default specs.

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