Hacked with an authenticator

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I believe the most likely thing is the inventory save is being corrupted. Only thing that makes sense with the wide scale hacking reports going on.

Do you know if your items are being stolen or are they just simply gone?

You do realize that almost everyone has an unknown nooby character that is in their recently played list that they've never heard of right?
Hi Turtle. According to your account records an authenticator was not attached to the account until after the compromise. If you'd like to discuss further, or have any questions, please contact our customer service department: https://us.battle.net/support/en/ticket/submit

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