Can't log on to a level 60?

Bug Report
So a friend of mine and I played together (he's DH, I'm Monk) and we leveled to 60. Today he logged on and, in the character select menu where it says 'select hero', that bar is grayed out. When he hovers over it, it says "This hero cannot be used with a starter edition license. Please create a new character."

Is this happening to anyone else, or did we waste 50 hours on an unusable toon?

EDIT: He can log onto any of his other characters. It's only the 60.

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