Paid for papers in Auction house but no paper

Bug Report
Today I paid more than 7000 gold in buying Tome of Jewelcrafting for 10 papers.
The gold was gone into the transaction but there was no paper at all.
I notice that the transaction took longer time than normal.

It could be a bug, could't it?
same thing has been happening to me... ive probably lost like 500,000 gold though... !@#$ing stupid
Use the auction house with caution and I would avoid using the real money auction house entirely when it opens. After much correspondece with Blizzard support I finally got what I was looking for, this is from their terms of use section 15 #ii "BLIZZARD EXPRESSLY DISCLAIMS ANY WARRANTY (Under ii: (ii) THAT ANY AUCTION HOUSE WILL BE UNINTERRUPTED OR ERROR-FREE;)" Basically if the auction house errors out, times out, or has a bug/glitch, blizzard will not be held responsible for ANY re-imbursements. Saying that about gold or items in a game is one thing, but saying that about real money transactions is something entirely different. Just imagine if Paypal had such a disclaimer, they would loose all their customers overnight.For more information about this see my bug report post at

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