I've just lost 72k, AH is bugged

Bug Report
Auction House is bugged, during buyout I have lost gold, it was hanging and hanging and then I got info that the operation timed out, gold disappeared and the item hasn't been bought. This is ridiculous. It's not in completed section as a refund where I could find gold before if the item wasn't available anymore while I tried to buy it.

How is this supposed to work with real money???

How do I get refund?
Use the auction house with caution and I would avoid using the real money auction house entirely when it opens. After much correspondece with Blizzard support I finally got what I was looking for, this is from their terms of use section 15 #ii "BLIZZARD EXPRESSLY DISCLAIMS ANY WARRANTY (Under ii: (ii) THAT ANY AUCTION HOUSE WILL BE UNINTERRUPTED OR ERROR-FREE;)" Basically if the auction house errors out, times out, or has a bug/glitch, blizzard will not be held responsible for ANY re-imbursements. Saying that about gold or items in a game is one thing, but saying that about real money transactions is something entirely different. Just imagine if Paypal had such a disclaimer, they would loose all their customers overnight.For more information about this see my bug report post at http://us.battle.net/d3/en/forum/topic/5271781623

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