Lost All My Diablo 3 Characters

Technical Support
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Gerike,

As it's stated in several of the other posts in this thread, check the realm you're connecting to.

Your Barbarian is on the European region, not the US.

On the main login screen, before logging in, select Options > Account > and then check the region selected under Server Region Selection. Once it's right, continue logging in and you should see your character.


I re-installed the game last night and my character is missing, I played on teh America's server. Where did they go?
HowBouThat,

You're posting from a Starter Account made today, there are no prior characters on the account. Your original account, last used back in May 2012 still has a level 22 Demon Hunter. You need to use that account name to login though.
The hell, i've earned it hard, and then it will be gone? there's no restore point at the bottom right of the screen at all, if you can't return my character at this day, i will stop playing diablo 3 anymore, and not recommend to my friends to play this game.
If you have deleted a character then only the most recently deleted one can be restored. To do that follow the instructions here: https://us.battle.net/support/en/article/recovering-a-hero-in-diablo-iii

If you did not delete a character then you may simply be logging into the wrong region, as indicated by the rest of the entries in this thread. To change your region go to Options > Account > and select the proper region from the drop down list. https://us.battle.net/support/en/article/missing-hero-characters

If you feel you were compromised (very possible given some of the names on your Americas account), then you need to scan your PC for malware using Malwarebytes and then follow the instructions here https://us.battle.net/support/en/article/compromised-diablo-iii-account
Yesterday my computer crashed so I re-installed D3.
I logged in and I had to create a new char, I created one and thought that I could chose my other char later. The problem is that ALL of my char are gone. When I look at www.battle.net/d3/en and I log in, I can see all my lvl 60+ char. Why can't I access them on my game?
Your characters are on the EU servers. Be sure your game client is set to log in to the correct Region. Go to Options > Account > and select the EU region from the drop down menu.
i have lost my characters too
monk lvl 60 , witch doctor lvl 55 , and demon hunter lvl 60
and i didnt do anything just exit the game switch off my computer and next day morning nothing there please help cause im realy pissed
Region: The Americas
https://us.battle.net/d3/en/profile/BlackD34TH-2747/
(none)

Region: Europe
https://eu.battle.net/d3/en/profile/BlackD34TH-2747/
60 barb

..and Korea/Taiwan no profile.

the links above are still correct as to what to do.
recovery after you delete a character: https://us.battle.net/support/en/article/recovering-a-hero-in-diablo-iii

account compromised (hacked): https://us.battle.net/support/en/article/compromised-diablo-iii-account

character restore: https://us.battle.net/support/en/article/diablo-iii-restorations
Same problem here. I installed D3 after some months without playing and can't find any of my 3 characters. I've tried switching between the 3 regions available without any results..

Anyone can help?
My character is gone as well. After over a year i tried to log in and cant find my characters. I made abosolutely sure to check to region. Had my friend check my profile and he just gets an error when he looks at my info now. Blizzard please help me. Sazabi187#1380
jhong,

That BattleTag still shows a full 10 characters being on it. You're not posting from the correct Battle.net account name though. It's similar but not the same.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
I have a friend with the account name: esianos .He haven't log in for 228 days and he tried to do so tonight. When he got into his account he found out that he lost his 2 characters. both of them are 2 monks one is 60 + 23 lvl and the other one is lvl 9 on Hardcore mode. Could you plz tellme what is wrong. we already check all regions and in all of them his account is empty. The thing is that i still got his name in my friend list and i can check his hero and his profile.. Any ideas anyone??
Kissmyangel,

He'll need to post in here if he'd like help actually. I can't do anything with the partial BattleTag you've provided.
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I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
His battle tag is esianos#2577 . Yesterday he reinstall the game and he could only play on the starters edition. He tried to upgrade the game but when he put down his Cd-key the system said that this Cd-key is used by another account . The funny thing is that the battle tag of his second account is esianos#2320. So basically he got to accounts under the same email address. One is not working and the other-one (the second ) is starters edition.Any ideas? I can ask him to get register Thx in advance
Oh btw my friend tried to register here but the system wont let him because it says he is using a basic account. I have no clue what to do since he bought the original game from a store. We got the actual cd-key here.
Kissmyangel,

His two characters are on the EU region. He needs to do the following to get there and access them.

On the main login screen, before logging in, select Options > Account > and then check the region selected under Server Region Selection. Once it's right, continue logging in and he should see the missing characters are back.

The two BattleTags you listed for him are using two separate Battle.net account email addresses. He needs to be using the Gmail address when logging in.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
I cant connect to my region (EU) and when I connect to AMERICAS region, i just have no heroes here, and I can create 10 more characters .. Does it mean I can have 30 characters, 10 in each region ? (just a question, dont want to have them, only want my origin 10 char in EU region)
Or .. is it possible, that i have lost all my charracters ? Hope this is not gonna happen...
i lost my character sir

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