Unlocking my account/connecting my phone

Technical Support
When I call account support to get my account unlocked and make it to the right stage, it says that an email was sent to the battle.net email account associated with my phone. Not really sure how to hook my phone up to my battle.net account. Any help?
Bump, this is really annoying. I got banned for the stupidest reason and I can't seem to get unbanned.
My account is locked and I am triing to unlock it, but the web instruction lead me in circles.

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