launcher fails to start game

Mac Technical Support
Hi I recently added a new user to my macbook and deleted my old user. So I was trying to start diablo with this new user. When the launcher starts, I get a prompt from Agent stating that changes needs to be made and I'm to type my password to make it happen. After that, the launcher simply hangs. I tried deleting Battlenet file from the shared users folder and restarting but the prompt is still there.
I clicked 'cancel' but the play button is greyed out and can't be clicked.

help will be appreciated thanks.
Did you try deleting your cache and see if this helps at all?

Clearing your Cache
    1. Navigate to Mac HD/Users/Shared/Blizzard/
    2. Move the folder to the trash.
    3. Empty the Trash.
    4. Launch Diablo III

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