Game Freez on hardcore and hero lost!!!!!!!!

Technical Support
My agme froze and i lost my hero this is not fair!!!!!!!! software glitch no i loose my hero!!!!
WWS911,

I'm very sorry to hear that but as you may already know, we do not restore dead hardcore characters under any circumstances.

https://us.battle.net/support/en/article/diablo-iii-restorations

"Fallen Hardcore Heroes
Customer Support cannot revive fallen hardcore heroes for any reason."

In the future, since you have a European Battle.net account and you play only on the European region. You should post any technical issues you have over on their forum.

http://eu.battle.net/d3/en/forum/4436696/

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