Game Freez on hardcore and hero lost!!!!!!!!

Technical Support
My agme froze and i lost my hero this is not fair!!!!!!!! software glitch no i loose my hero!!!!

I'm very sorry to hear that but as you may already know, we do not restore dead hardcore characters under any circumstances.

"Fallen Hardcore Heroes
Customer Support cannot revive fallen hardcore heroes for any reason."

In the future, since you have a European account and you play only on the European region. You should post any technical issues you have over on their forum.

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