Error on reset password

Technical Support
Cannot reset my password, once you click the link from the email the page containt
"an error has occured" and it bring back again on starting page of resetting an account - please fix this.
Another player had the same issue and posted an update on how he was able to fix it. Hopefully this helps you as well.

12/21/2012 11:04 AMPosted by Noyz
Hi Blizz...this is to inform the team that I have seen a couple instances of this and the fix was to change the SEA to US in the password reset link being sent to account users that have had accounts locked and require a password reset (example:https://sea.battle.net/account/support/password-reset ----- change it to https://US.battle.net/account/support/password-reset). I think this is happening mainly to SEA account holders. Hope this gets fixed soon

Join the Conversation

Return to Forum