Purchased item won't clear the auctions tab

General Discussion
Hi all I'm kind of new to this but anyways,

I recently won a Skorn via an auction and as I watch time slowly trickle down instead of transferring to the completed tab it's just sitting in the auction tab with expired next to it even though I have the winning bid. So now I have neither the gold nor do I have the weapon I just paid for.

Any ideas on how I get either my gold or my item?
Sorry to tell you but you lost the bid. Dont use the Skorn unless your a barb.

Thanks

Lap Chi

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