question on banned accounts

Technical Support
my freind and i stoped playing a while ago and just started back up and his account was hacked and banned is there a way u can reuse the cd key code for another account or does he have to buy a new game?

Authentication keys have a one-time use only to add a game account to a account. I'm afraid they can't be used again after that. If his account was compromised, he can contact our Billing and Account representatives. If they're able to confirm the compromise, they may be able to overturn the ban.

This article will lead your friend through the process.

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