Technical Support

Feb 12 Android app runs very slow after 1 game Hey, I made a break from the game for 6 months and now I'm back and can't play the game for more that 3 games. After 5 minutes it starts slowly to freeze. I did already reinstalled the game, no change. The game used to run on this exact device before without any issues, could play for hours. Also I noticed that the phone goes into standby if I don't touch the screen, usually it won't do that. Anyone an idea?pixpaw6 Feb 12
Feb 11 Opponent's turn wont end. Hi, for the past 2 - 3 weeks, i am getting stuck in the game on opponent's turn where his end of turn does not come up. Is there a solution or a workaround to this issue? To Add. When i tried to disconnect - reconnect as was suggested by the old posts, the message to upgrade my game came up. Could it be that the upgrade forces the "disconnect" as was previuosly described?reddeath750 Feb 11
Feb 11 Android crash bug I am using an android tablet with my software up to date but after the latest update, after about 2-3mins, the game just crashes. When I open the app again, I have graphical errors such as: Pink lines where card names should be, card backs and face heroes blacked out and once the entire screen was pink. It has nothing to do with card backs because I have been using default for the past 2 months. I have tried clearing the cache and data to no avail. I have also uninstalled and installed the app again making sure that the app is installed on my internal memory and not the sd card. So now I am all out of ideas.GreenThunder3 Feb 11
Feb 11 Hearthstone crashes on startup Hi! The game crashes on startup, here is the zip file of the error log to download: https://upload.puaschitz.at/file/kjqj54tv8bzja88/hearthstone070219.zip Looking forward to your answer Best regardsGarth4 Feb 11
17h Didn't get gold issued So just completed three wins and at the end it showed three stars and 10 gold. But my Gold amount didn't change. The 10 gold should've been added in the lower right corner of my screen. But it wasn't.OrcanMutt5 17h
Feb 10 Playful spirits They're back at it again and every time I try to simply launch the game since the release of Whispers of the Old Gods I get the message playful spirits have disrupted the game.Rupturer10 Feb 10
Feb 10 Error 404 I posted, waited, waited, waited, refreshed, waited, waited, repeat, repeat repeat. And no post appeared. I tried to repost but to no avail. Fix it!Jgoka0 Feb 10
Feb 10 Hearthstone keeps disconnecting randomly Wether I am on the main screen, choosing a hero, or during the game, I get disconnected and reconnected after some seconds. I've been experiencing this since the last update. I have a brand new pc, my internet connection is decent. I am not having these issues in other games. If somebody knows a workaround I will appreciate.Kupa32 Feb 10
Feb 10 Bug: charge minion I met this bug often recently. Do you also met this? this is a video I uploaded just now. https://www.youtube.com/watch?v=gwOAtW1Mzjk it usually happens when I play a minion card with charge. some times the 7/7 charge beast, or the 2/1 charge pirate. after I put this charge minion onto the board, it becomes unselectable. I can't use it at all. it can't attack enemies. It can't be buffed. even the next turn I can't use it either. I cannot even destroy it myself. this makes the game terrible.風林火山4 Feb 10
Feb 10 Android disconnect Hi, I am playing on android and sometimes during opponents turn the game just stops working. Animations and everything works, but the opponents turn never end - I already know after 30 seconds (it can be even 5 mins). It happens both on wifi and cellular. I can play 8 games in same position and out of nowhere on the 9th game it happens. Is there some fix, that can be applied here? ThanksFifinoCZE0 Feb 10
Feb 10 Chinese Phone setting game to Chinese servers, not US servers I bought a Xiaomi 8 from China, and I am trying to play Hearthstone, however, the game sends me to the Chinese servers and I can't change my server to the US. I reinstalled the game and I am able to log in once, but the game sends me to the Chinese servers after I try to log in again. I used to be able to just enter the game and play, but now I have to reinstall the game every time I want to play. Please help me, thanks.ASZNLegion15 Feb 10
Feb 9 Sign In Error - iOS Multiple people have reported this issue, but clearly the devs just don't care. Odd, given it will keep people from investing money in the game, knowing their data is lost once the app is deleted. The Hearthstone app on iOS won't let you connect with sign in. It gives you the option to sign in, takes like 2 minutes to load, then lets you log in to blizzard. Once you're logged in, it still shows that you need to sign in, but when you do it appears on this desktop site in-app as if you're signed in. I guess I'll be deleting this app since support obviously doesn't care about this game anymore. I miss the old Blizz.Gandalf0 Feb 9
Feb 9 We can't login Hearthstone use iPhone. Hi, um... I'm in korea, I played Hearthstone almost every day mainly with my iPhone X, on asian server. But use iPhone, We can't login Hearthstone. especially on lte. It's been about 30~40 days. Blizzard Korea said "We are have iPhone too, We have not any error on iPhone, plz check your phone." Seriously?! I can't believe that Blizzard Korea says dumb to me. You have to fix it, Blizzard. plz Not only me, almost iPhone user has this problem. It's drives me insane, plz check about this error Blizzard.운좋은호랑이2 Feb 9
Feb 9 Can't start game Hello, I haven't played Hearthstone for like 2 years and now I re-installed it. The problem is it doesn't load and I am stuck at the loading screen, only with the logo flashing. I tried everything, this including flushing dns, closing all the services from the msconfig, disabling firewall, disabling the antivrus, restarting the router, changing the regions, even trying to launch the game from another account. Please help I really want to play Hearthstone, should I try reinstalling windows? It's the only thing I didn't try. Link to where I am stuck: https://imgur.com/a/1JEzQmmsunboyyy2 Feb 9
Feb 9 Crashes on nVidia 417.71 w GTX 970 and latest Win 10 Per the title Hearthstone Crashes on nVidia 417.71 with GTX 970 and latest Win 10. Have uninstalled Battle/Hearthstone/nVidia and did a clean reinstall of all three, still the same issue. Unity Player [version: Unity 5.6.5p4_b2e485dc4641] Hearthstone.exe caused an Access Violation (0xc0000005) in module Hearthstone.exe at 0023:0090f157. Error occurred at 2019-01-20_072344. C:\Program Files (x86)\Hearthstone\Hearthstone.exe, run by ewang. 25% memory in use. 0 MB physical memory [0 MB free]. 0 MB paging file [0 MB free]. 0 MB user address space [3783 MB free]. Read from location 0000000e caused an access violation. Context: EDI: 0x0000000e ESI: 0x00005853 EAX: 0x00000000 EBX: 0x00000008 ECX: 0x00fa2390 EDX: 0x00000000 EIP: 0x0090f157 EBP: 0x016fef38 SegCs: 0x00000023 EFlags: 0x00210246 ESP: 0x016fef24 SegSs: 0x0000002b Bytes at CS:EIP: 0f b7 37 53 56 83 c7 02 e8 c0 1c 01 00 59 59 85 Stack: 0x016fef24: 00005853 00000000 00001003 00fa2390 SX...........#.. 0x016fef34: 00000000 016fef50 0090f2e4 0000000e ....P.o......... 0x016fef44: 00000000 00000010 00000001 016fefbc ..............o. 0x016fef54: 0089c04d 0000000e 00000000 00000010 M............... 0x016fef64: 016ff224 016ff100 04358634 03817710 $.o...o.4.5..w.. 0x016fef74: 00000024 019a0778 00000000 67820000 $...x..........g 0x016fef84: 00000024 00000042 00000000 00000000 $...B........... 0x016fef94: 06ec2894 00000000 06e72224 06e83874 .(......$"..t8.. 0x016fefa4: 00000001 019b3a78 019c2788 06ea9ee8 ....x:...'...... 0x016fefb4: 06e89230 00820000 016ff2b4 0089c16e 0.........o.n... 0x016fefc4: 016ff100 00fa241c 016ff2a4 00000000 ..o..$....o..... 0x016fefd4: 00000006 043585e0 0056004e 00440049 ......5.N.V.I.D. 0x016fefe4: 00410049 00470020 00460065 0072006f I.A. .G.e.F.o.r. 0x016feff4: 00650063 00470020 00580054 00390020 c.e. .G.T.X. .9. 0x016ff004: 00300037 00000000 00000000 00000000 7.0............. 0x016ff014: 00000000 00000000 00000000 00000000 ................ 0x016ff024: 00000000 00000000 00000000 00000000 ................ 0x016ff034: 00000000 00000000 00000000 00000000 ................ 0x016ff044: 00000000 00000000 00000000 00000000 ................ 0x016ff054: 00000000 00000000 00000000 00000000 ................ 0x016ff064: 00000000 00000000 00000000 00000000 ................ 0x016ff074: 00000000 00000000 00000000 00000000 ................ 0x016ff084: 00000000 00000000 00000000 00000000 ................ 0x016ff094: 00000000 00000000 00000000 00000000 ................ 0x016ff0a4: 00000000 00000000 00000000 00000000 ................ 0x016ff0b4: 00000000 00000000 00000000 00000000 ................ 0x016ff0c4: 00000000 00000000 00000000 00000000 ................ 0x016ff0d4: 00000000 00000000 000010de 000013c2 ................ 0x016ff0e4: 111610de 000000a1 c0000000 00000000 ................ 0x016ff0f4: 3fff0000 003acf22 00000000 0056004e ...?".:.....N.V. 0x016ff104: 00440049 00410049 00470020 00460065 I.D.I.A. .G.e.F. 0x016ff114: 0072006f 00650063 00470020 00580054 o.r.c.e. .G.T.X. 0x016ff124: 00390020 00300037 00000000 00000000 .9.7.0......... 0x016ff134: 00000000 00000000 00000000 00000000 ................ 0x016ff144: 00000000 00000000 00000000 00000000 ................ 0x016ff154: 00000000 00000000 00000000 00000000 ................ 0x016ff164: 00000000 00000000 00000000 00000000 ................ 0x016ff174: 00000000 00000000 00000000 00000000 ................ 0x016ff184: 00000000 00000000 00000000 00000000 ................ 0x016ff194: 00000000 00000000 00000000 00000000 ................ 0x016ff1a4: 00000000 00000000 00000000 00000000 ................ 0x016ff1b4: 00000000 00000000 00000000 00000000 ................ 0x016ff1c4: 00000000 00000000 00000000 00000000 ................ 0x016ff1d4: 00000000 00000000 00000000 00000000 ................ 0x016ff1e4: 00000000 00000000 00000000 00000000 ................ 0x016ff1f4: 00000000 00000000 00000000 000010de ................ 0x016ff204: 000013c2 111610de 000000a1 c0000000 ................ 0x016ff214: 00000000 3fff0000 003acf22 00000000 .......?".:..... 0x016ff224: 00000010 00000010 0111c3c0 016ff268 ............h.o. 0x016ff234: 0076bbbe 0000001b 00000010 04358638 ..v.........8.5. 0x016ff244: 04358634 0000001a 016ff29c 769650d9 4.5.......o..P.v 0x016ff254: 016ff6d0 ffffffff 016ff2d0 0111d8b0 ..o.......o..... 0x016ff264: 0360fa10 0383f4d0 0383f450 00001aff ..`.....P....... 0x016ff274: 0360fa10 016ff290 0015938f 0383f4d0 ..`...o......... 0x016ff284: 0383f4d0 0111c3c0 04358634 016ff2a4 ........4.5...o. 0x016ff294: 0076b1aa 0383f4d0 00000006 043585e0 ..v...........5. 0x016ff2a4: 016ff2b4 0076b5e2 0383f4d0 00000042 ..o...v.....B... 0x016ff2b4: 016ff8a0 0032b233 00000000 016ff84c ..o.3.2.....L.o. 0x016ff2c4: 03e4f270 03e4fdc0 00000001 4449564e p...........NVID 0x016ff2d4: 47204149 726f4665 47206563 39205854 IA GeForce GTX 9 0x016ff2e4: 77003037 00000000 b8f9c504 016ff364 70.w........d.o. 0x016ff2f4: 00000000 00000000 00000000 65d813c0 ...............e 0x016ff304: 00000001 016ff2ec 016ff498 00000000 ......o...o..... 0x016ff314: 00000000 00000000 00000000 00000000 ................ 0x016ff324: 00000000 00010000 000b0025 00000000 ........%....... 0x016ff334: 00000000 65b74280 00000001 00000000 .....B.e........ 0x016ff344: 00000001 00000000 00000000 00000000 ................ 0x016ff354: 0000b100 00000001 010cd580 019d5700 .............W.. 0x016ff364: 00000004 00000000 0381ea00 01a81df4 ................ 0x016ff374: 0381ea00 0089384c 0056004e 00440049 ....L8..N.V.I.D. 0x016ff384: 00410049 00470020 00460065 0072006f I.A. .G.e.F.o.r. 0x016ff394: 00650063 00470020 00580054 00390020 c.e. .G.T.X. .9. 0x016ff3a4: 00300037 00000000 00000000 00000000 7.0............. 0x016ff3b4: 00000000 00000000 00000000 00000000 ................ 0x016ff3c4: 00000000 00000000 00000000 00000000 ................ 0x016ff3d4: 00000000 00000000 00000000 00000000 ................ 0x016ff3e4: 00000000 00000000 00000000 00000000 ................ 0x016ff3f4: 00000000 00000000 00000000 00000000 ................ 0x016ff404: 00000000 00000000 00000000 00000000 ................ 0x016ff414: 00000000 00000000 00000000 00000000 ................ 0x016ff424: 00000000 00000000 00000000 00000000 ................ 0x016ff434: 00000000 00000000 00000000 00000000 ................ 0x016ff444: 00000000 00000000 00000000 00000000 ................ 0x016ff454: 00000000 00000000 00000000 00000000 ................ 0x016ff464: 00000000 00000000 00000000 00000000 ................ 0x016ff474: 00000000 00000000 000010de 000013c2 ................ 0x016ff484: 111610de 000000a1 c0000000 00000000 ................ 0x016ff494: 3fff0000 003acf22 00000000 80000000 ...?".:......... 0x016ff4a4: 00000000 00000000 65d814a0 00000000 ...........e.... 0x016ff4b4: 019d5748 019d5700 00000000 00000001 HW...W.......... 0x016ff4c4: 00000000 00000001 00000000 00000001 ................ 0x016ff4d4: 00000000 00000000 00000000 50230000 ..............#P 0x016ff4e4: 00000000 00000000 00000001 0000018f ................ 0x016ff4f4: 00000001 00000000 00000000 00000000 ................ 0x016ff504: 00000000 65d814c0 00000000 00000000 .......e........ 0x016ff514: 00000000 00000000 00000001 00000000 ................ 0x016ff524: 00000001 00000000 00000001 00000000 ................ 0x016ff534: 00000000 00000000 00000000 00000001 ................ 0x016ff544: 00000000 00000001 00000000 00000001 ................ 0x016ff554: 00000000 00000000 00000000 00000001 ................ 0x016ff564: 00000001 00000001 65ba603e f9a2ccf7 ........>`.e.... 0x016ff574: 016ff588 65b9d8e9 01a81df4 65b9d8f4 ..o....e.......e 0x016ff584: f9a2cc0b 016ff590 65bbf1b0 016ff5b4 ......o....e..o. 0x016ff594: 65ba51cf 01a6d9b0 01a81dfc 65ba5120 .Q.e........ Q.e 0x016ff5a4: 65ba5185 00000000 01a6d998 f9a2cc37 .Q.e........7... 0x016ff5b4: 016ff5cc 65bafdbe 01a6d990 00000000 ..o....e........ 0x016ff5c4: 65bafdd8 f9a2cc4f 016ff780 65b8e68f ...eO.....o....e 0x016ff5d4: 65bdce77 65b8e6f5 f9a2ce03 65b8e140 w..e...e....@..e 0x016ff5e4: 65b8e380 00000000 00000020 00000000 ...e.... ....... 0x016ff5f4: 00000000 00000000 00000000 00000000 ................ 0x016ff604: 00000000 010cd590 00000000 00000000 ................ 0x016ff614: 00000000 019d5700 0381ea00 010834c0 .....W.......4.. 0x016ff624: 00000000 00000000 00000000 00000000 ................ 0x016ff634: 010cd580 00b60100 0056004e 00440049 ........N.V.I.D. 0x016ff644: 00410049 00470020 00460065 0072006f I.A. .G.e.F.o.r. 0x016ff654: 00650063 00470020 00580054 00390020 c.e. .G.T.X. .9. 0x016ff664: 00300037 00000000 00000000 00000000 7.0............. 0x016ff674: 00000000 00000000 00000000 00000000 ................ 0x016ff684: 00000000 00000000 00000000 00000000 ................ 0x016ff694: 00000000 00000000 00000000 00000000 ................ 0x016ff6a4: 00000000 00000000 00000000 00000000 ................ 0x016ff6b4: 00000000 00000000 00000000 00000000 ................ 0x016ff6c4: 00000000 00000000 00000000 0056004e ............N.V. 0x016ff6d4: 00440049 00410049 00470020 00460065 I.D.I.A. .G.e.F. 0x016ff6e4: 0072006f 00650063 00470020 00580054 o.r.c.e. .G.T.X. 0x016ff6f4: 00390020 00300037 00000000 00000000 .9.7.0......... 0x016ff704: 00000000 00000000 00000000 00000000 ................ 0x016ff714: 00000000 00000000 00000000 00000000 ................ 0x016ff724: 00000000 00000000 00000000 00000000 ................ 0x016ff734: 00000000 00000000 00000000 00000000 ................ 0x016ff744: 00000000 00000000 00000000 00000000 ................ 0x016ff754: 00000000 00000000 00000000 00000000 ................ 0x016ff764: 00000000 00000000 00000000 00000000 ................ 0x016ff774: 00000000 00000000 00000000 00000000 ................ 0x016ff784: 00000000 00000000 00000000 00000000 ................ 0x016ff794: 00000000 00000000 00000000 00000000 ................ 0x016ff7a4: 00000000 00000000 00000000 00000000 ................ 0x016ff7b4: 00000000 00000000 00000000 00000000 ................ 0x016ff7c4: 00000000 00000000 00000000 000010de ................ 0x016ff7d4: 000013c2 111610de 000000a1 c0000000 ................ 0x016ff7e4: 00000000 3fff0000 003acf22 00000000 .......?".:..... 0x016ff7f4: 016ff81c 65b9cb87 01a8199c 01a81994 ..o....e........ 0x016ff804: 65b69ff0 65b9c7e1 000001a0 0383f4d0 ...e...e........ 0x016ff814: 0000001a 000001a0 00000010 000001a0 ................ 0x016ff824: 0000001a 00000042 016ff864 0076bbbe ....B...d.o...v. 0x016ff834: 000001a0 00000010 03e4f270 03e4fdc0 ........p....... 0x016ff844: 00000001 65b9c7e1 00000000 00000000 .......e........ 0x016ff854: 01a81968 f9a2c1df 016ff86c 00000000 h.......l.o..... 0x016ff864: 00000042 0076b8d0 01a8199c 019d5700 B.....v......W.. 0x016ff874: 00000017 00000000 00ec57a8 00000c00 .........W...... 0x016ff884: 01a81dfc 0032d275 000001a0 01e4f270 ....u.2.....p... 0x016ff894: 00000006 43000000 0032d283 016ff8bc .......C..2...o. 0x016ff8a4: 0032fcce 03e4fdc0 003667d3 00000002 ..2......g6..... 0x016ff8b4: f8e40000 044bc6e0 016ff8e4 00373a16 ......K...o..:7. 0x016ff8c4: 00000002 00000001 f8e40000 00000000 ................ 0x016ff8d4: 00000001 0101f908 00009a57 0000f8e4 ........W....... 0x016ff8e4: 016ff904 00304cbc 00000002 00000001 ..o..L0......... 0x016ff8f4: 00000000 00000001 0360e301 00e60b7b ..........`.{... 0x016ff904: 016ff960 00306af8 00000001 00000000 `.o..j0......... 0x016ff914: 00000000 0360e300 0090c609 016ffbac ......`.......o. 0x016ff924: 00911770 f08ca6a3 fffffffe 0090c147 p...........G... 0x016ff934: 0048819d 00000000 63726f66 66672d65 ..H.....force-gf 0x016ff944: 6f6a2d78 00007362 0000000e 00000042 x-jobs......B... 0x016ff954: 004881e2 03e4ef00 00f58fe8 016ff9b4 ..H...........o. 0x016ff964: 00777403 00000001 00f58fe8 00f59008 .tw............. 0x016ff974: 00775b7f 00000000 00000042 0383f9f0 .[w.....B....... 0x016ff984: 0000000b 00fa26a0 00000000 00000000 .....&.......... 0x016ff994: 0000000b 00000042 03e4efa4 00000000 ....B........... 0x016ff9a4: 00000140 00000000 00cf0000 00000001 @............... 0x016ff9b4: 016ffb14 000f6feb 00000000 0090f867 ..o..o......g... 0x016ff9c4: 00000000 0159b000 03813850 0000003c ......Y.P8..<... 0x016ff9d4: 016ff9dc 008d0751 0000000d 0000003c ..o.Q.......<... 0x016ff9e4: 00000042 00000000 00000000 00000000 B............... 0x016ff9f4: 035f0fd0 00000000 00000bff 00000001 .._............. 0x016ffa04: 03817d50 00000042 03100800 bfebfbff P}..B........... 0x016ffa14: 000306c3 00000042 00000042 03817c10 ....B...B....|.. 0x016ffa24: 00000041 1c004121 01c0003f 0000003f A...!A..?...?... 0x016ffa34: 00000041 00000042 038139d0 00000033 A...B....9..3... 0x016ffa44: 00000000 1c004143 01c0003f 00000033 ....CA..?...3... 0x016ffa54: 00000042 1c03c163 03c0003f 00001fff B...c...?....... 0x016ffa64: 00000006 035f16a0 035f05a8 016ffa00 ......_..._...o. 0x016ffa74: 038138d0 00000038 035f1ed8 0100d180 .8..8....._..... 0x016ffa84: 0000000f 00000038 00000042 0159b000 ....8...B.....Y. 0x016ffa94: 00000000 00637465 00646567 77c5aa01 ....etc.ged....w 0x016ffaa4: 016ffabc 00000003 00000042 03813950 ..o.....B...P9.. 0x016ffab4: 03813988 03813988 0159b000 03813950 .9...9....Y.P9.. 0x016ffac4: 0000003b 016ffaf8 b8f9cc9c 016ffb04 ;.....o.......o. 0x016ffad4: 0000003b 00000042 0360e3a0 0360e3a0 ;...B.....`...`. 0x016ffae4: 0360e3a0 00000000 016ffb04 0090a0a5 ..`.......o..... 0x016ffaf4: 0199375b 016ffb14 0092d6ca 00000000 [7....o......... 0x016ffb04: 01098520 0360e3e0 00000000 0059b001 .....`.......Y. 0x016ffb14: 016ffb2c 008d1b78 00080000 00000000 ,.o.x........... 0x016ffb24: 0199375d 00000005 016ffbbc 0090f814 ]7........o..... 0x016ffb34: 00080000 00000000 0199375d 00000005 ........]7...... 0x016ffb44: f0e43ce7 0090f867 0090f867 0159b000 .<..g...g.....Y. 0x016ffb54: 00000044 01991f0a 01991eea 01991e84 D............... 0x016ffb64: 00000000 00000000 00000000 00000000 ................ 0x016ffb74: 00000000 00000000 00000000 00000401 ................ 0x016ffb84: 00000005 00000000 00000000 00010001 ................ 0x016ffb94: 00000000 c0000005 0090f867 00000000 ........g....... 0x016ffba4: 016ffb44 016fe954 016ffc08 00911770 D.o.T.o...o.p... 0x016ffbb4: f08ca483 00000000 016ffbd0 76eb8484 ..........o....v 0x016ffbc4: 0159b000 76eb8460 d0c6b5c5 016ffc18 ..Y.`..v......o. 0x016ffbd4: 77c541c8 0159b000 b8f9ca3c 00000000 .A.w..Y.<....... 0x016ffbe4: 00000000 0159b000 c0000005 00000000 ......Y......... 0x016ffbf4: 016fe934 769f5d70 b8f9ca3c 016ffbdc 4.o.p].v<.....o. 0x016ffc04: 016fe934 016ffc20 77c62bf0 ce58cda4 4.o. .o..+.w..X. 0x016ffc14: 00000000 016ffc28 77c54198 ffffffff ....(.o..A.w.... 0x016ffc24: 77c6f342 00000000 00000000 0090f867 B..w........g... 0x016ffc34: 0159b000 00000000 00000000 00000000 ..Y............. 0x016ffc44: 00000000 00000000 00000000 00000000 ................ 0x016ffc54: 00000000 00000000 00000000 00000000 ................ 0x016ffc64: 00000000 00000000 00000000 00000000 ................ 0x016ffc74: 00000000 00000000 00000000 00000000 ................ 0x016ffc84: 00000000 00000000 00000000 00000000 ................ 0x016ffc94: 00000000 00000000 00000000 00000000 ................ 0x016ffca4: 00000000 00000000 00000000 00000000 ................ 0x016ffcb4: 00000000 00000000 00000000 00000000 ................ 0x016ffcc4: 00000000 00000000 00000000 00000000 ................ 0x016ffcd4: 00000000 00000000 00000000 00000000 ................ 0x016ffce4: 00000000 00000000 00000000 00000000 ................ 0x016ffcf4: 00000000 00000000 00000000 00000000 ................ 0x016ffd04: 00000000 00000000 00000000 00000000 ................ 0x016ffd14: 00000000 00000000 00000000 00000000 ................ 0x016ffd24: 00000000 00000000 00000000 00000000 ................ 0x016ffd34: 00000000 00000000 00000000 00000000 ................ 0x016ffd44: 00000000 00000000 00000000 00000000 ................ 0x016ffd54: 00000000 00000000 00000000 00000000 ................ 0x016ffd64: 00000000 00000000 00000000 00000000 ................ 0x016ffd74: 00000000 00000000 00000000 00000000 ................ 0x016ffd84: 00000000 00000000 00000000 00000000 ................ 0x016ffd94: 00000000 00000000 00000000 00000000 ................ 0x016ffda4: 00000000 00000000 00000000 00000000 ................ 0x016ffdb4: 00000000 00000000 00000000 00000000 ................ 0x016ffdc4: 00000000 00000000 00000000 00000000 ................ 0x016ffdd4: 00000000 00000000 00000000 00000000 ................ 0x016ffde4: 00000000 00000000 00000000 00000000 ................ 0x016ffdf4: 00000000 00000000 00000000 00000000 ................ 0x016ffe04: 00000000 00000000 00000000 00000000 ................ 0x016ffe14: 00000000 00000000 00000000 00000000 ................ 0x016ffe24: 00000000 00000000 00000000 00000000 ................ 0x016ffe34: 00000000 00000000 00000000 00000000 ................ 0x016ffe44: 00000000 00000000 00000000 00000000 ................ 0x016ffe54: 00000000 00000000 00000000 00000000 ................ 0x016ffe64: 00000000 00000000 00000000 00000000 ................ 0x016ffe74: 00000000 00000000 00000000 00000000 ................ 0x016ffe84: 00000000 00000000 00000000 00000000 ................ 0x016ffe94: 00000000 00000000 00000000 00000000 ................ 0x016ffea4: 00000000 00000000 00000000 00000000 ................ 0x016ffeb4: 00000000 00000000 00000000 00000000 ................ 0x016ffec4: 00000000 00000000 00000000 00000000 ................ 0x016ffed4: 00000000 00000000 00000000 00000000 ................ 0x016ffee4: 00000000 00000000 00000000 00000000 ................ 0x016ffef4: 00000000 00000000 00000000 00000000 ................ 0x016fff04: 00000000 00000000 00000000 00000000 ................ 0x016fff14: 00000000 00000000 00000000 00000000 ................ 0x016fff24: 00000000 00000000 00000000 00000000 ................ 0x016fff34: 00000000 00000000 00000000 00000000 ................ 0x016fff44: 00000000 00000000 00000000 00000000 ................ 0x016fff54: 00000000 00000000 00000000 00000000 ................ 0x016fff64: 00000000 00000000 00000000 00000000 ................ 0x016fff74: 00000000 00000000 00000000 00000000 ................ 0x016fff84: 00000000 00000000 00000000 00000000 ................ 0x016fff94: 00000000 00000000 00000000 00000000 ................ 0x016fffa4: 00000000 00000000 00000000 00000000 ................ 0x016fffb4: 00000000 00000000 00000000 00000000 ................ 0x016fffc4: 00000000 00000000 00000000 00000000 ................ 0x016fffd4: 00000000 00000000 00000000 00000000 ................ 0x016fffe4: 00000000 00000000 00000000 00000000 ................ 0x016ffff4: 00000000 00000000 00000000 ............ Module 1 C:\Program Files (x86)\Hearthstone\Hearthstone.exe Image Base: 0x00080000 Image Size: 0x01229000 File Size: 18209256 File Time: 2019-01-20_072108 Version: Company: Product: FileDesc: FileVer: 13.0.3.28329 ProdVer: 13.0.3.28329 Module 2 C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvwgf2um.dll Image Base: 0x06f20000 Image Size: 0x01ed4000 File Size: 32259040 File Time: 2019-01-11_180312 Version: Company: NVIDIA Corporation Product: NVIDIA D3D10 drivers FileDesc: NVIDIA D3D10 Driver, Version 417.71 FileVer: 25.21.14.1771 ProdVer: 25.21.14.1771 Module 3 C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Plugins\audioplugin_fluxer.dll Image Base: 0x0f120000 Image Size: 0x00088000 File Size: 543720 File Time: 2019-01-20_072118 Version: Company: Product: FileDesc: FileVer: 0.0.0.0 ProdVer: 0.0.0.0 Module 4 C:\Windows\system32\nvspcap.dll Image Base: 0x0f3b0000 Image Size: 0x0022f000 File Size: 2264432 File Time: 2019-01-11_050614 Version: 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0x0025c000 File Size: 2478664 File Time: 2019-01-01_003800 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft COM for Windows FileVer: 10.0.17134.523 ProdVer: 10.0.17134.523 Module 64 C:\Windows\System32\crypt32.dll Image Base: 0x778e0000 Image Size: 0x00196000 File Size: 1658024 File Time: 2018-04-11_173452 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Crypto API32 FileVer: 10.0.17134.1 ProdVer: 10.0.17134.1 Module 65 C:\Windows\System32\FLTLIB.DLL Image Base: 0x77a80000 Image Size: 0x00008000 File Size: 27936 File Time: 2018-04-11_173452 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Filter Library FileVer: 10.0.17134.1 ProdVer: 10.0.17134.1 Module 66 C:\Windows\System32\MSASN1.dll Image Base: 0x77af0000 Image Size: 0x0000e000 File Size: 49656 File Time: 2018-04-11_173452 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: ASN.1 Runtime APIs FileVer: 10.0.17134.1 ProdVer: 10.0.17134.1 Module 67 C:\Windows\SYSTEM32\ntdll.dll Image Base: 0x77bf0000 Image Size: 0x00190000 File Size: 1620264 File Time: 2019-01-08_234304 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: NT Layer DLL FileVer: 10.0.17134.556 ProdVer: 10.0.17134.556 == [end of error.log] ==NaweG19 Feb 9
Feb 8 Your Month in Hearthstone - Incomplete Stats Beginning October 2018, and now through December 2018, my “Your Month in Hearthstone” emails have been showing incomplete data. Each month I play 'till I hit rank 5 and then stop. These monthly emails show highest rank earned - rank 6. I like getting these emails if nothing else at least for my own records. November 2018 - Same issue My “Your Month in Hearthstone” email is showing incomplete data. It says highest rank earned - rank 6 when in fact I reached rank 5. I also had a crazy win rate/streak with Shaman on last day of the month. Something like 13-0. It seems my stats are cutting off the last day? December 2018 - Same issue (again) My “Your Month in Hearthstone” (December) email is showing incomplete data. I hit rank 5 but it only shows rank 6. This is now 3 months in a row! It might seem like a small issue but it's kinda bothering me now as I like to see a few interesting stats, but these no longer seem to include my whole month stats. Any fix in the works? Thank youWarheart0 Feb 8
Feb 8 Extreme lag and constant crash I play hearthstone (or more like i try to) on my ipad mini 3. It has the serious issue of lagging so hard that i mistarget and misplay my cards. It also crashes very often, especially when i am going in my collection (to the point i dont create decks or work on my decks anymore). My ipad has more than enough memory for the game, is kept updated and every other app works fine. Can you help me?LuckyTiger0 Feb 8
Feb 8 Keep getting disconnected from the tavern brawl I'm experiencing this on both PC and phone. I will randomly disconnect in the middle of my turn. After my most recent game, Hearthstone gave me a message about my win being registered and then the game closed. I don't have the Hakkar card back equipped. My internet connection itself seems to be fine. I'm playing brawl as I queue for HOTS and I haven't had any disconnect issues in HOTS.dncmgkdnc0 Feb 8
Feb 8 Cannot buy anything The shop keeps saying that it is authenticating and wont let me do anything, ive been trying for two hours, ive tried all the remedies, you name it ive done it. I just cant get the message to go away, please helpPharah1 Feb 8
Feb 8 Lost pack when game froze Hi, I got 2 packs from the set Rastakhan’s Rumble, after finishing off the arena. I opened my first pack without any problems. When I continued to open my second pack, I couldnt turn any of the cards to see it. After restarting game I had lost the cards that the pack contained. How can I be sure, you ask? I have only played for a few days with the new expansion. After logging in, I had 3 new cards, and 1 to disenchant. Considering that the expansion contains 135 unique cards, and my collection only contain 12 cards from the expansion, 9 of them unique (including the golden), it is a minimal chance that I did recive the cards from the pack. Including that I have only bought one pack from the expansion earlier aswell. Are there any tip, or help to recieve? Would love some feedback. FYI: Playing on an iPhone 7.NaZtheY1 Feb 8
Feb 8 blur issue just going blur when the game end ? https://imgur.com/a/PgDdVOcele0 Feb 8
Feb 8 Can't update to 13.2 (mac) Hi All My hearthstone client is stuck on v13.0, i've pressed check for updates many times and even uninstalled+reinstalled the game and nothing. I'm on Mac the battlenet app if that's relevant. When i open hearthstone it tells me there is an update available but i can't download it anywhere. I even scanned for repairs and there were no issues found. Any fixes? Thanks ChidzChidzHustle0 Feb 8
Feb 7 We can download in the background Every time I start hearthstone on my phone I get this, it usually Lasts around 3 minutes then the game starts up. Why cant I just download it all at once? Why does it have to break up the download and force me to download a little here and a little there while I'm just trying to play. And how do I set it to always use cellular, I have unlimited 4g data I dont need wifiwardonis13 Feb 7
Feb 7 Game stuck on loading screen Hearthstone Game stuck on loading screen. This is my first time trying to play this game and it’s just stuck on the glowing doors loading screen.grumpykitten8 Feb 7
Feb 7 HS wont open anymore Since i downloaded the patch, HS freezes at the inn's doors screen. The problem seems to have started from the app store. I uninstalled reinstalled. The download proceeds from the blizzard screen. Then when i go to the app store like prompted, i get stuck at the doors again. I rebooted the phone. Uninstalled again. Same problem. Im stuck for hours now at the doors. Anyone else got this? **Edit** if i recall well, the app store asked me to "open", not "update" HeathstoneBébédragon14 Feb 7
Feb 7 played card crash game My computer crashes the moment my opponent plays a card to the board. Not when it plays a weapon, it's when they play their first card to the board. It also crashed about 20 seconds into "furmark". Do I need to buy a new computer?fallible1 Feb 7
Feb 7 Connectivity issues from EU Just to let you guys know that whatever is causing the s. America issues with 0 access to your servers is also present in Greece. Can't connect to either the US forums or game since at least 10hs. Had to use vpn for this post. (can't sent traceback due to being on phone atm)Shroud0 Feb 7
Feb 7 Lag on High End PC I'm getting intermittent but unplayable lag when playing Hearthstone on my PC. It's causing me to make misplays and costing me wins. I'm running an i7 6850K with 32 gig RAM, GTX1080 and M2 drive on an X99 mobo. This machine edits 4K video like butter and can play Overwatch on high settings endlessly but I can't get through a game of Hearthstone without animations and mouse drags lagging out. I've deleted the Hearthstone cache folder and uninstalled/reinstalled the game without experiencing any change. This has been going on for months now. I enjoy the game and want to keep playing but this really ruining the experience and I'm about to give up. Is there anything else I can try?Editguy28 Feb 7
Feb 6 Reconnection Game stuck reconnecting on mobile can’t get by have tried reloading everything. Been a month upset cause I’ve spent a decent amount on the gameBenC6 Feb 6
Feb 6 Tavern Brawl Quest? Rumble Am I the only one not getting the repeatable tavern brawl quest?Lean1 Feb 6
Feb 6 game will not connect to asia asia server down? na and eu or fine at the moment, game will not connect to asia, its stuck on double door imageThewretched4 Feb 6
Feb 6 Starts up as new user on iphone Loading on iphone after patch it asks would you like to 'sign in' or 'new user', It then takes me to the vanilla screen for playing HS. Weird it shows me logged in, with my friends list, but starts me off as new player.RawkusKid1 Feb 6
Feb 6 Trying to reconnect on Mobile nonstop I tried everything and i always get a trying to reconnect. I cant play a single game since i played with my friend and he post his connection, that was 8hours ago and i tried to remove cache, reinstalling the app because im playing on Mobile and even changing my password. Still when i start up i end up at the trying to reconnect screen with Black sidesJohnnyGs7 Feb 6
Feb 6 Thanks for the free losses My iPhone 6s plus app keeps crashing when I get into a match since patch.Eranos2 Feb 6
Feb 6 Can't figure out card sounds Hello, after the patch some sound effects (most notably secrets being revealed) no longer work. I see in the patch notes that some sounds are optional to download but I can't find any way to do this. Missing some sounds is just driving me crazy. I'm playing on a Fire tablet and I've never had any issues with hearthstone before. Last night some sounds weren't working but the game was (automatically) downloading in the background and when it finished most started working. How do I recover the rest of the sound files?Boumarie0 Feb 6
Feb 6 Зависание карты Здравствуйте, пожалуйста исправьте баг с зависанием карты "в воздухе", из за этого не идёт время до конца хода. Уже несколько раз сталкивался с этой проблемой.Riogun1 Feb 6
Feb 6 Can't update - Android The update won't download, on wi-fi (home, secured) or on cellular data. It sits in the Google Play Store with "download pending" and never goes past it. I restarted my phone, no change. Please help!BestCasual1 Feb 6
Feb 6 Hearthstone not launching with 4g (Android 9) Since Android 9 update, impossible to launch Hearthstone with a 4g connection. Systematic error message at launch : "Error. Failed to get update. Please check your network connection." ; of course the network is ok, everything else (youtube, twitch, chrome) works fine. No problem with same app / same device with a WiFi connection (Hearthstone launches ok). Same device / same app with Android 8 : no problem launching Hearthstone on 4g. The problem comes from the Android 9 update. Device : Xiaomi Mi A2 Lite (running Android One) Software : Android 9 Thanks for your help.Nicolas3 Feb 6
Feb 6 How can I report/upload the crash log Hi Blizzard, The game is keep crashing when i try to start it on my PC. How can I report/upload the crash log?HTonG2 Feb 6
Feb 6 The new card back is cool, but...help! Hello, I enjoy the new card back for the Lunar New Year or whatever this event is. Somebody "infected" me with the card back and it replaced my Heroic Naxxaramas Achievement cardback and no longer says I own it! Any help would be appreciated ThanksLuceoNonUro0 Feb 6
Feb 6 I didn't get my daily quest After updating I didn't get a new oneIronforce920 Feb 6
Feb 6 Whoops!Looks like something broke So firstly when I tried to update the patch on hearthstone, it said there was a problem transferring data. Therefore, after looking at solutions online, i decided to uninstall and reinstall battlenet. I did all the steps and deleted all the folders from the programmdata hidden folder and everything. But now, i can no longer install even battlenet. Whenever i try, it says Whoops! Looks liek something broke with error code BLZBNTBTS000007D0. Please advise on what to do.Gildartz0 Feb 6
Feb 6 Patch 13.2.0.28855 unable to challenge friend With latest 2019-02-05 patch, I'm unable to challenge friend. Seems it might only happen if they are on the same LAN. This happens for me on pc, android 9, and ios. On each it says, "You can't challenge <name> right now. Wait for them to return to the main mainu".Hierophant0 Feb 6
Feb 5 Lost daily quest The delayed update didn't let me to complete the third quest fast enough and I lost one today. I don't expect a refund for the inconvenience but at least give me the quest back. Thank you.Ironforce920 Feb 5
Feb 5 Reconnection issue Screen stuck on trying to reconnect to your last game after a game was interrupted... please help and supportLitakwely0 Feb 5
Feb 5 Hearthstone crashes on Win10 To whom it may concern, My Hearthstone program was working fine right after today. I try to start it but it crashes. I read most of the treads here in the forum but couldn't find a solution. I'm posting my raw crash data here and would appreciate if you could look into it. Thanks. Initialize engine version: 5.6.5p4 (b2e485dc4641) GfxDevice: creating device client; threaded=1 Direct3D: Version: Direct3D 11.0 [level 11.1] Renderer: NVIDIA GeForce GTX 1060 with Max-Q Design (ID=0x1c20) Vendor: NVIDIA VRAM: 3072 MB Driver: 23.21.13.8904 Begin MonoManager ReloadAssembly Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\UnityEngine.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\UnityEngine.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\Assembly-CSharp.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\Assembly-CSharp.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\Assembly-UnityScript.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\Assembly-UnityScript.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\UnityEngine.UI.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\UnityEngine.UI.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\UnityEngine.Networking.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\UnityEngine.Analytics.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\UnityEngine.Analytics.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\ICSharpCode.SharpZipLib.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\ICSharpCode.SharpZipLib.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\ConditionalExpression.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\ConditionalExpression.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\PlayMaker.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\PlayMaker.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\telemetry-sdk-cs-http-unity.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\telemetry-sdk-cs-http-unity.dll into Unity Child Domain Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\telemetry-sdk-cs.dll (this message is harmless) Loading C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\telemetry-sdk-cs.dll into Unity Child Domain - Completed reload, in 3.026 seconds Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\System.Core.dll (this message is harmless) Platform assembly: C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Managed\System.dll (this message is harmless) WARNING: Shader Unsupported: 'Hidden/VideoDecodeAndroid' - Pass 'RGBAEXTERNAL_TO_RGBA' has no vertex shader WARNING: Shader Unsupported: 'Hidden/VideoDecodeAndroid' - Setting to default shader. <RI> Initializing input. XInput1_3.dll not found. Trying XInput9_1_0.dll instead... <RI> Input initialized. desktop: 1920x1080 144Hz; virtual: 1920x1080 at 0,0 Crash!!! SymInit: Symbol-SearchPath: '.;C:\Program Files (x86)\Hearthstone;C:\Program Files (x86)\Hearthstone;C:\Windows;C:\Windows\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'dons' OS-Version: 6.2.9200 () 0x300-0x1 C:\Program Files (x86)\Hearthstone\Hearthstone.exe:Hearthstone.exe (00190000), size: 19042304 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Hearthstone\Hearthstone.exe', fileVersion: 13.0.9.28556 C:\Windows\SYSTEM32\ntdll.dll:ntdll.dll (77150000), size: 1638400 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\ntdll.dll', fileVersion: 10.0.17134.471 C:\Windows\System32\KERNEL32.DLL:KERNEL32.DLL (740D0000), size: 917504 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\KERNEL32.DLL', fileVersion: 10.0.17134.1 C:\Windows\System32\KERNELBASE.dll:KERNELBASE.dll (752A0000), size: 1982464 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\KERNELBASE.dll', fileVersion: 10.0.17134.441 C:\Windows\SYSTEM32\apphelp.dll:apphelp.dll (6E3A0000), size: 643072 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\apphelp.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\AcLayers.DLL:AcLayers.DLL (6BA50000), size: 2625536 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\AcLayers.DLL', fileVersion: 10.0.17134.137 C:\Windows\System32\msvcrt.dll:msvcrt.dll (74DA0000), size: 782336 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\msvcrt.dll', fileVersion: 7.0.17134.1 C:\Windows\System32\USER32.dll:USER32.dll (75A80000), size: 1626112 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\USER32.dll', fileVersion: 10.0.17134.376 C:\Windows\System32\win32u.dll:win32u.dll (73F70000), size: 94208 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\win32u.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\GDI32.dll:GDI32.dll (75490000), size: 139264 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\GDI32.dll', fileVersion: 10.0.17134.285 C:\Windows\System32\gdi32full.dll:gdi32full.dll (74990000), size: 1458176 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\gdi32full.dll', fileVersion: 10.0.17134.471 C:\Windows\System32\msvcp_win.dll:msvcp_win.dll (74D20000), size: 512000 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\msvcp_win.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\ucrtbase.dll:ucrtbase.dll (74350000), size: 1171456 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\ucrtbase.dll', fileVersion: 10.0.17134.319 C:\Windows\System32\SHELL32.dll:SHELL32.dll (75D10000), size: 20226048 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\SHELL32.dll', fileVersion: 10.0.17134.441 C:\Windows\System32\cfgmgr32.dll:cfgmgr32.dll (73E30000), size: 233472 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\cfgmgr32.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\shcore.dll:shcore.dll (74240000), size: 557056 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\shcore.dll', fileVersion: 10.0.17134.112 C:\Windows\System32\RPCRT4.dll:RPCRT4.dll (74B00000), size: 786432 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\RPCRT4.dll', fileVersion: 10.0.17134.471 C:\Windows\System32\SspiCli.dll:SspiCli.dll (73A10000), size: 131072 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\SspiCli.dll', fileVersion: 10.0.17134.376 C:\Windows\System32\CRYPTBASE.dll:CRYPTBASE.dll (73A00000), size: 40960 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\CRYPTBASE.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\bcryptPrimitives.dll:bcryptPrimitives.dll (74070000), size: 360448 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\bcryptPrimitives.dll', fileVersion: 10.0.17134.471 C:\Windows\System32\sechost.dll:sechost.dll (74510000), size: 278528 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\sechost.dll', fileVersion: 10.0.17134.319 C:\Windows\System32\combase.dll:combase.dll (73A30000), size: 2473984 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\combase.dll', fileVersion: 10.0.17134.523 C:\Windows\System32\windows.storage.dll:windows.storage.dll (754C0000), size: 6004736 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\windows.storage.dll', fileVersion: 10.0.17134.471 C:\Windows\System32\advapi32.dll:advapi32.dll (74BC0000), size: 491520 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\advapi32.dll', fileVersion: 10.0.17134.471 C:\Windows\System32\shlwapi.dll:shlwapi.dll (74E60000), size: 282624 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\shlwapi.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\kernel.appcore.dll:kernel.appcore.dll (750E0000), size: 61440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\kernel.appcore.dll', fileVersion: 10.0.17134.112 C:\Windows\System32\profapi.dll:profapi.dll (75270000), size: 98304 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Windows\System32\profapi.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\powrprof.dll:powrprof.dll (74EE0000), size: 282624 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\powrprof.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\FLTLIB.DLL:FLTLIB.DLL (75260000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\FLTLIB.DLL', fileVersion: 10.0.17134.1 C:\Windows\System32\OLEAUT32.dll:OLEAUT32.dll (74470000), size: 614400 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\OLEAUT32.dll', fileVersion: 10.0.17134.48 C:\Windows\System32\SETUPAPI.dll:SETUPAPI.dll (74560000), size: 4370432 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\SETUPAPI.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\MPR.dll:MPR.dll (6B3C0000), size: 98304 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\MPR.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\WINSPOOL.DRV:WINSPOOL.DRV (6B350000), size: 446464 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\WINSPOOL.DRV', fileVersion: 10.0.17134.319 C:\Windows\SYSTEM32\PROPSYS.dll:PROPSYS.dll (6E050000), size: 1572864 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\PROPSYS.dll', fileVersion: 7.0.17134.112 C:\Windows\SYSTEM32\IPHLPAPI.DLL:IPHLPAPI.DLL (733E0000), size: 196608 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\IPHLPAPI.DLL', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\bcrypt.dll:bcrypt.dll (733A0000), size: 102400 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\bcrypt.dll', fileVersion: 10.0.17134.112 C:\Windows\SYSTEM32\sfc.dll:sfc.dll (013D0000), size: 12288 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\sfc.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\sfc_os.DLL:sfc_os.DLL (6B340000), size: 65536 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\sfc_os.DLL', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\SortWindows61.dll:SortWindows61.dll (0F380000), size: 57344 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\SortWindows61.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\IMM32.DLL:IMM32.DLL (742D0000), size: 155648 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\IMM32.DLL', fileVersion: 10.0.17134.1 C:\Windows\System32\ole32.dll:ole32.dll (75C10000), size: 1032192 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\ole32.dll', fileVersion: 10.0.17134.407 C:\Windows\System32\WS2_32.dll:WS2_32.dll (74000000), size: 421888 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\WS2_32.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\HID.DLL:HID.DLL (72760000), size: 40960 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\HID.DLL', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\VERSION.dll:VERSION.dll (733D0000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\VERSION.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\WINMM.dll:WINMM.dll (6AF50000), size: 147456 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\WINMM.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\OPENGL32.dll:OPENGL32.dll (685B0000), size: 888832 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\OPENGL32.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\WINHTTP.dll:WINHTTP.dll (73410000), size: 724992 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\WINHTTP.dll', fileVersion: 10.0.17134.441 C:\Windows\SYSTEM32\DNSAPI.dll:DNSAPI.dll (70F70000), size: 581632 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\DNSAPI.dll', fileVersion: 10.0.17134.441 C:\Windows\System32\NSI.dll:NSI.dll (73ED0000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\NSI.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\GLU32.dll:GLU32.dll (509B0000), size: 258048 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\GLU32.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\WINMMBASE.dll:WINMMBASE.dll (6AF20000), size: 143360 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\WINMMBASE.dll', fileVersion: 10.0.17134.1 C:\Windows\system32\uxtheme.dll:uxtheme.dll (6E220000), size: 507904 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\uxtheme.dll', fileVersion: 10.0.17134.1 C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Mono\mono.dll:mono.dll (10000000), size: 2297856 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Mono\mono.dll', fileVersion: 1.0.0.1 C:\Windows\System32\PSAPI.DLL:PSAPI.DLL (75290000), size: 24576 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\PSAPI.DLL', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\MSWSOCK.dll:MSWSOCK.dll (71000000), size: 352256 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\MSWSOCK.dll', fileVersion: 10.0.17134.1 C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Plugins\audioplugin_fluxer.dll:audioplugin_fluxer.dll (0FD30000), size: 561152 (result: 0), SymType: '-nosymbols-', PDB: 'C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Plugins\audioplugin_fluxer.dll' C:\Windows\System32\MSCTF.dll:MSCTF.dll (74F30000), size: 1323008 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\MSCTF.dll', fileVersion: 10.0.17134.376 C:\Windows\system32\dwmapi.dll:dwmapi.dll (6C9C0000), size: 143360 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\dwmapi.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\d3d11.dll:d3d11.dll (5CEE0000), size: 2433024 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\d3d11.dll', fileVersion: 10.0.17134.441 C:\Windows\SYSTEM32\dxgi.dll:dxgi.dll (6D4A0000), size: 622592 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\dxgi.dll', fileVersion: 10.0.17134.112 C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_b7dde0a2b6cfea3f\nvldumd.dll:nvldumd.dll (07360000), size: 802816 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_b7dde0a2b6cfea3f\nvldumd.dll', fileVersion: 23.21.13.8904 C:\Windows\System32\crypt32.dll:crypt32.dll (73C90000), size: 1662976 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\crypt32.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\MSASN1.dll:MSASN1.dll (73F90000), size: 57344 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\MSASN1.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\WINTRUST.DLL:WINTRUST.DLL (74300000), size: 290816 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\WINTRUST.DLL', fileVersion: 10.0.17134.81 C:\Windows\System32\imagehlp.dll:imagehlp.dll (74EC0000), size: 102400 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\imagehlp.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\CRYPTSP.dll:CRYPTSP.dll (711F0000), size: 77824 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\CRYPTSP.dll', fileVersion: 10.0.17134.1 C:\Windows\system32\rsaenh.dll:rsaenh.dll (711C0000), size: 192512 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\rsaenh.dll', fileVersion: 10.0.17134.254 C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_b7dde0a2b6cfea3f\nvwgf2um.dll:nvwgf2um.dll (07880000), size: 24346624 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\DriverStore\FileRepository\nvrz.inf_amd64_b7dde0a2b6cfea3f\nvwgf2um.dll', fileVersion: 23.21.13.8904 C:\Windows\system32\nvspcap.dll:nvspcap.dll (08FD0000), size: 2109440 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\nvspcap.dll', fileVersion: 3.12.0.84 C:\Windows\SYSTEM32\ntmarta.dll:ntmarta.dll (725B0000), size: 167936 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\ntmarta.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\clbcatq.dll:clbcatq.dll (73EE0000), size: 536576 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\clbcatq.dll', fileVersion: 2001.12.10941.16384 C:\Windows\system32\wbem\wbemprox.dll:wbemprox.dll (69850000), size: 53248 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\wbem\wbemprox.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\wbemcomn.dll:wbemcomn.dll (67930000), size: 438272 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\wbemcomn.dll', fileVersion: 10.0.17134.1 C:\Windows\system32\wbem\wbemsvc.dll:wbemsvc.dll (67920000), size: 65536 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\wbem\wbemsvc.dll', fileVersion: 10.0.17134.1 C:\Windows\system32\wbem\fastprox.dll:fastprox.dll (67850000), size: 798720 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\system32\wbem\fastprox.dll', fileVersion: 10.0.17134.1 C:\Program Files (x86)\Battle.net\Battle.net.10904\bzrclient.dll:bzrclient.dll (0F7D0000), size: 360448 (result: 0), SymType: '-exported-', PDB: 'C:\Program Files (x86)\Battle.net\Battle.net.10904\bzrclient.dll', fileVersion: 1.1.17.0 C:\Windows\System32\MMDevApi.dll:MMDevApi.dll (67CB0000), size: 376832 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\MMDevApi.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\DEVOBJ.dll:DEVOBJ.dll (70EB0000), size: 139264 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\DEVOBJ.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\wdmaud.drv:wdmaud.drv (64390000), size: 241664 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\wdmaud.drv', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\ksuser.dll:ksuser.dll (5E7D0000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\ksuser.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\AVRT.dll:AVRT.dll (69860000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\AVRT.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\AUDIOSES.DLL:AUDIOSES.DLL (67BB0000), size: 1028096 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\AUDIOSES.DLL', fileVersion: 10.0.17134.471 C:\Windows\SYSTEM32\wintypes.dll:wintypes.dll (67570000), size: 876544 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\wintypes.dll', fileVersion: 10.0.17134.523 C:\Windows\SYSTEM32\msacm32.drv:msacm32.drv (6ACB0000), size: 40960 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\msacm32.drv', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\MSACM32.dll:MSACM32.dll (663F0000), size: 102400 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\MSACM32.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\midimap.dll:midimap.dll (14A80000), size: 32768 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\midimap.dll', fileVersion: 10.0.17134.1 C:\Windows\SYSTEM32\xinput9_1_0.dll:xinput9_1_0.dll (69890000), size: 28672 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\xinput9_1_0.dll', fileVersion: 10.0.17134.1 C:\Windows\System32\TextInputFramework.dll:TextInputFramework.dll (5C4B0000), size: 512000 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\TextInputFramework.dll', fileVersion: 10.0.17134.376 C:\Windows\System32\CoreUIComponents.dll:CoreUIComponents.dll (67310000), size: 2478080 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\CoreUIComponents.dll', fileVersion: 10.0.17134.376 C:\Windows\System32\CoreMessaging.dll:CoreMessaging.dll (695F0000), size: 569344 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\System32\CoreMessaging.dll', fileVersion: 10.0.17134.471 C:\Windows\SYSTEM32\dbghelp.dll:dbghelp.dll (6AD20000), size: 1581056 (result: 0), SymType: '-exported-', PDB: 'C:\Windows\SYSTEM32\dbghelp.dll', fileVersion: 10.0.17134.1 ========== OUTPUTING STACK TRACE ================== 0x6D4B60D2 (dxgi) CompatString 0x6D4FF8C6 (dxgi) DXGIGetDebugInterface1 0x6D4D2FEC (dxgi) DXGID3D10CreateLayeredDevice 0x6D4B72F5 (dxgi) CompatString 0x6D4B5D92 (dxgi) CompatString ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 6D4B17BF) 0x6D4B17BF (dxgi) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 6D4B1362) 0x6D4B1362 (dxgi) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 6D4B1293) 0x6D4B1293 (dxgi) 0x6D4BCEF6 (dxgi) CompatString 0x6D4FA390 (dxgi) DXGIGetDebugInterface1 0x6D4FA0B1 (dxgi) DXGIGetDebugInterface1 ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00433596) 0x00433596 (Hearthstone) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0043575E) 0x0043575E (Hearthstone) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 0043D9C6) 0x0043D9C6 (Hearthstone) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 009B02A0) 0x009B02A0 (Hearthstone) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 002033ED) 0x002033ED (Hearthstone) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 008862D0) 0x008862D0 (Hearthstone) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 002072A8) 0x002072A8 (Hearthstone) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 009E1B78) 0x009E1B78 (Hearthstone) ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00A1F814) 0x00A1F814 (Hearthstone) 0x740E8484 (KERNEL32) BaseThreadInitThunk 0x771B3AB8 (ntdll) RtlAreBitsSet 0x771B3A88 (ntdll) RtlAreBitsSet ========== END OF STACKTRACE =========== **** Crash! ****Török1 Feb 5
Feb 5 Game Corrupted Phone I have attempted to play hearthstone twice on my iPhone 6s Plus the first time My phone died in the night and corrupted and about a year later I tried playing hearthstone and the same thing happened I would like to request a refund of the two bundles I bought as the game is unplayable on my phone.Halliday2 Feb 5
Feb 4 Computer AI cheats Dungeon run over 200 tries with warrior, last time I made it to round 8 the boss that burns 2 cards from your deck ate both of my treasure cards, meanwhile my draw is usually all cards that cost 4 or more meaning its pretty much over before it starts. Playing the Deathrattle boss tonight and not once but TWICE it copied a card in my deck and got the treasure card that shoots 3 fireballs. Once I could chalk up to bad luck but twice? I smell a rat.CRACKEDHASH2 Feb 4
Feb 4 Hearthstone on Huawei Mate 20 Hi My phone is Huawei Mate 20. After installing the game, it looks like the game is on Tablet mode. The interface is very very small. Cant even choose the right card to play How to fix this issue? I need to play the game on the normal mode. Not the tablet mode. Please help. ThanksHaidar72 Feb 4
Feb 4 WE CAN DOWNLOAD IN THE BACKGROUND! Great... I'm very happy for you! Why am I getting this DAYS after the patch on all my devices? I downloaded the update and played the game every day since the patch. But for some reason I keep having to download more? What gives?Paf3 Feb 4