Technical Support

Jun 13, 2014 Purchases not working on iPad I am getting an alert that my purchase went through but the purchase details have not been downloaded. The payment appears on my credit card statement but it hasn't been added to my account. See screenshot: http://cl.ly/image/0B3r2U2g0r3uAbyssal0 Jun 13, 2014
Jun 13, 2014 Stuck in arena match I started my second arena game yesterday and i get into the game but it says im vs "unknown" and it has been like this for a day now. i cant end the game, is there any way to fix this?Whitebeard0 Jun 13, 2014
Jun 13, 2014 my interface is not working properly For example when i hover over a certain function it for a few days does not become clickable I have to move the mouse around to find the space where the click for that particular function is Very strange Uninstalled and re installed but problem still existsace1 Jun 13, 2014
Jun 13, 2014 Stuck in the same game for FULL HOUR. EXPLOIT I have been stuck in the same hearthstone game for A FULL HOUR because my opponent decided to use a turn timer exploit that has STILL NOT BEEN FIXED. I refuse to take another loss for this crap. I have lost six stars of progress over the last month in trying to climb the ladder because of people using timer exploits. Why has this not been fixed? The match has been open for an hour and 10 minutes now. I leave this here in hopes that I'll receive some sort of response and prevent a rank down (with action being taken against my opponent) when I inevitably must close the Hearthstone client. Screenshots for reference, with timestamps, and user being faced. All from a single game, not multiple games. http://imgur.com/D5Irjh1 http://imgur.com/c5YOGd4 http://imgur.com/gTEaNjw http://imgur.com/9nHGJGl Edit: I have also submitted an email to the hacks email, but the last time I did that, there was no response to the person exploiting.Vendelo9 Jun 13, 2014
Jun 13, 2014 During emergancy maintenance outings I would just like to make the suggestion that while it is great to receive a notice of an outage it would be nice if you could include exactly what it is you are doing to the game during the maintenance. I feel with these extremly large windows we should at least know what's behind the delay in our game. After all, it is our game. I'm in IT and I understand the concept of over estimate and then deliver early but this is getting frustrating. Especially for those of us CST and East on out. 7am delivery PST is freaking 10am here CST! By then I need to be up and doing important people stuff. I just want to be able to log on and play a few morning games with my cigerette's and coffee before I have to actually get up and face life. Just food for thought Blizz team. You are still are great and make some great games and I love you all. Even the jerky ones. ;)- BTW, GOOD MORNING and don't ^*&%~.*! it up!Woodster23 Jun 13, 2014
Jun 13, 2014 Player Cheating Since there is no discrete way for me to report this as there is no in-game way and the support stuff wont allow me to I'm doing it here. Was playing a ranked game today and a player with the handle dragonboy, after the first couple turns I had destroyed all his minions and was poised to take a large chunk of his health. At first it just seemed like he was considering what to do but then the game skipped about 3 of my turns he had all of a sudden had 3 minions, my minions were dead, and I had a turn timer about to run out. I tried to play a card but It kept responding like it was not my turn. This all happened in less then a minuet.Deathfish4 Jun 13, 2014
Jun 13, 2014 Disconnects from wireless I have noticed an issue with disconnects from a wireless laptop. However when I come out of the game the laptop is still connected to the internet. Anyone else with this issue?roXor4 Jun 13, 2014
Jun 13, 2014 ipad air issue? this has only just developed and i'm not sure if the problem is with the game or my ipad..... but after every game, i'm disconnected. i don't lose progress, when the game restarts my daily progress is as was when game shut-down, but it is quite annoying. it has happened on about 15 occasions, the only time it didn't shut down, it came up with the 'Disconnected - tap to retry' msg. when i've played on pc this doesn't happen, so..... anyone have any ideas?TahQwin0 Jun 13, 2014
Jun 13, 2014 Hearthstone & Battle.net client disconnection I always disconnect in the midst of a game. About a month ago I bought a new modem, the issue has been happening ever since. I've had a look around these forums and I've tried everything applicable however I have not been successful. It goes like this; casually playing... their turn... he just stops.... after about 1 -2 minutes it says "reconnecting to game"... but by then I've always lost about 2 turns even though it's only been a short period of time. so any help would be appreciated thankyou :) -I've disabled all antivirus -Done all my port forwarding -Stopped all other tasks -Re-installed both battle.net and hearthstone -Looked for viruses -All drivers are updated windows 7 EDIT: Oh yeah, during my down time I minimized and noticed that battle.net is also disconnecting every time this happens.AstroCat0 Jun 13, 2014
Jun 13, 2014 Crash on pressing "Play" I have yet to play Hearthstone, as every attempt to play results in the following message: "Oops! The game crashed. The crash report folder named "2014-06-03_165554" next to game executable. It would be great if you'd send it to the developer of the game!" I have searched these forums and all relevant others I could find, and encounter only several hundred identical threads concerning this exact problem - none of which received a solution, or even a serious attempt at help. Is that it - I just don't get to play? Or is there Technical Support in this Technical Support Forum? Any advice or help would be much appreciated.Batchuba13 Jun 13, 2014
Jun 13, 2014 Stuck in an arena match Currently in an arena match, we both have 0/5 mana crystals, neither of us can use cards or do much of anything. It's been this way for about 5 minutes now. I really don't want to quit (it would be my third loss), but we're both just sitting here, and our only recourse is to threaten each other repeatedly (via emotes).GameofDrones5 Jun 13, 2014
Jun 13, 2014 Vertical Bar with "SL" listed at top Only when playing Hearthsone: Toward the left side of my screen is a vertical bar (appears to be some kind of latency meter?) with the letters "SL" at the top. It is always displayed no matter what part of the game I am in. Any idea what this is and how to get rid of it?GoldenBoot1 Jun 13, 2014
Jun 13, 2014 Frozen Game So.... my game continues to reconnect to a game that is frozen. I try to concede and nothing changes. I even uninstalled the game, re-installed it and it still connects to a frozen board where i am facing a shaman who is unknown. I can still launch the rocks, slam shut the iron gate, yet i can't play the game! I would gladly take the loss just to be able to exit the game in progress. What do I do?...forgiveme1 Jun 13, 2014
Jun 13, 2014 Login Error BLZBNTBGS80000021 Anyone have any Idea how to get around this. Has been a persistant problem for 2-3 days now. (Possibly with different digits) Net connection working fine, both program and PC restarted several times and no change. Does not even seem to try to connect to anything, error message pops up to quickly. Any help appreciated. Nice help fixed problem.Regger1 Jun 13, 2014
Jun 13, 2014 Logged out with and loged in ag'n as new user I logged out of my game on the ipad as I was hoping to see my challenges and thought logging in might force them to show. When I logge din again it was startign a new game and all progress was lost. It also listed my username different. Is it possible that I just initially signed up usign a different email? Is there anyway to find out?BarryMcKawk2 Jun 13, 2014
Jun 12, 2014 In-game purchases I have $10.00 on my battle net account and already set up my debit card as another form of payment. However, it tells me that I haven't attached a valid payment method. I go to the website and I already have. Please help. thanks!koishane0 Jun 12, 2014
Jun 12, 2014 White Screen on Startup Whenever i run HS, it is just a white screen, and i still hear the sounds. I have heard to update my graphics drivers, which i have done multiple times, but still get the same problem.Scylla15 Jun 12, 2014
Jun 12, 2014 Can't log in, always shows Closed After a disconnection in the Arena, I can't log in to the Americas server. It always shows Closed. How can I address it?ArcaneStone1 Jun 12, 2014
Jun 12, 2014 Need Help! Lost all progress and cards I was forced to do the tutorial again, and after doing so, all my progress and cards are gone. Also, my friend says in his friend list, the game has listed my account to be not played for a month, which I had actually been playing everyday for the past month. I play in the Asia region. I had played in the America region for a day or two but not long. And I have checked if I'm logging in to the right account and region, I believe I have been doing that correctly. May someone please tell me the reason to this problem, thanks. Additionally, I made a post last night, but I have more information now, and there wasn't useful feedback; thus, I posted again.RiseofCobra3 Jun 12, 2014
Jun 12, 2014 Lost Due to Unknown Circumstances http://i.imgur.com/BC5bcJP.png 2-2 in arena. In the middle of fifth game. Opponent uses his power to draw a card. Opponent then plays an Azure Drake. I see the mana remove for the cost of five, but suddenly the Drake card flips over and starts hovering in the air. Game is then permanently stuck on opponent's turn. I relog and see I was credited with loss. I never disconnected the entire time. Another online game I had open never disconnected. Please explain how my paid arena run should end on no fault of my own. -------------------------- I've read posts by the Blizzard teams saying that sometimes a disconnect occurs with a "node" that is outside of the control of either party. The problem with the software, however, is that when such a disconnect is detected, there should be an attempt to reconnect rather than end the game. I believe such a thing was even added and I remember one game where I was able to reconnect. But this problem today did not trigger such. Instead, when I relog, I have a pack of cards waiting for me symbolizing my undeserved loss. EDIT: This is not a constantly recurring problem that I have (indicating some clear issue on my end). 99% of games go just fine. The last time something similar happened was the other day when the server went down. All those games were voided. Today's was not.dojadoug0 Jun 12, 2014
Jun 12, 2014 Auto concede both players in Arena? Choose my cards, had a great hand, then the game starts and both characters simultaneously concede without me or him clicking anything. I get a loss and my great hand is gone :( what happened, can I get my arena coins back.batman2 Jun 12, 2014
Jun 12, 2014 Stuck in a dead game, keep reconnecting to it Hi So I join a match and the screen stays black. I get no cards to sort through. After 5 minutes I try to conceded. Can't. I exit and wait a while to recconect, it auto joins the game. That game stuck before turn 1 where I cannot even concede. Times like this I really wish reconnecting had a yes/no prompt.Lamprey3 Jun 12, 2014
Jun 12, 2014 Keeps Reconnecting me to old game! Right after the patch, i started a game which disconnected, then rejoined the game and the opponent was gone, and i couldnt concede the game no matter what, no cards ever came out, and no matter what i do (log out, log in on a friends account and then log back into mine), it keeps reconnecting me to the same game. Please help. Thanks!Tragon7 Jun 12, 2014
Jun 12, 2014 Arena Bugged Out Lost Points! Can someone tell me what I need to do to get my 150 points back? My game bugged out while I was in the arena and showed each players name as "unknown" and when the game was through hearthstone crashed...SpaceAngel0 Jun 12, 2014
Jun 12, 2014 Card from "Mind Games" moving right Yeah... I just played mind games with the priest and got a water elemental from my opposing Jaina. The point is that the Elemental constantly was moved to the right side of my board. When i wanted to place a Unit next right, it was simply moved to the inner side... Is this wanted to happen?Illu0 Jun 12, 2014
Jun 12, 2014 Actions hanging since last patch Ever since the last patch I've had an issue with Hearthstone. It seems more or less random but often happens when I play a card that has an action (e.g. a battle cry), sometimes the hero power. As soon as I play it everything hangs... I cannot play another card, end my turn, etc. Usually, as soon as the timer starts running out and the fuse shows up I can immediately carry on the rest of my turn (and my hung action will complete). Following that, my opponent plays through their turn with no similar problem. My turn starts and everything is normal... I'll play the first few cards and then the same thing happens. Often, I will start an action (e.g., attack with minion) the card will raise up for the start of the attack animation... and my turn will run out before it attacks and I'll get the "You can't attack your turn is over" dialog". Anyone else experiencing this?Manji0 Jun 12, 2014
Jun 12, 2014 Crash at Start-up - 2014-06-12_141616 I've been experiencing problems starting the game. Last night this was already fixed but this morning it reoccurred. Here is the crash log: Unity Player [version: Unity 4.2.2f1_20df86865aa0] Hearthstone.exe caused an Access Violation (0xc0000005) in module Hearthstone.exe at 0023:0afc1850. Error occurred at 2014-06-12_141642. C:\Program Files (x86)\Hearthstone\Hearthstone.exe, run by Jin. 24% memory in use. 0 MB physical memory [0 MB free]. 0 MB paging file [0 MB free]. 0 MB user address space [3700 MB free]. Write to location 0afc1850 caused an access violation. Context: EDI: 0x0035f740 ESI: 0x0710ef38 EAX: 0x00000000 EBX: 0x0035f788 ECX: 0x00000001 EDX: 0x0a1e7230 EIP: 0x0afc1850 EBP: 0x0035f7b8 SegCs: 0x00000023 EFlags: 0x00210212 ESP: 0x0035f72c SegSs: 0x0000002b Bytes at CS:EIP: ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? Stack: 0x0035f72c: 042a88a2 0035f740 00000000 00000027 ..*.@.5.....'... 0x0035f73c: 03e20b10 01000100 00000101 00000000 ................ 0x0035f74c: 0fae8538 0fae8569 0fae859a 0fae85cb 8...i........... 0x0035f75c: 0fae85fc 0fae862d 0fae865e 00000000 ....-...^....... 0x0035f76c: 00000000 00000000 00000000 00000000 ................ 0x0035f77c: 00000000 00000000 00000000 00000000 ................ 0x0035f78c: 00000000 00000000 03e20d28 03e20b10 ........(....... 0x0035f79c: 1028c0c8 042a8741 042bc988 07121630 ..(.A.*...+.0... 0x0035f7ac: 1028c0c8 0035f7b8 042a8734 0035f7d8 ..(...5.4.*...5. 0x0035f7bc: 043432ee 0710eef0 00000000 00000000 .24............. 0x0035f7cc: 10a48ab0 0035f7d8 0429ff8c 0035f7f8 ......5...)...5. 0x0035f7dc: 043432c5 07121e28 0710eef0 00000000 .24.(........... 0x0035f7ec: 1028c0c8 07121630 042bc988 0035f908 ..(.0.....+...5. 0x0035f7fc: 042bc29d 0710eef0 00000000 00000048 ..+.........H... 0x0035f80c: 1005dcb8 00000009 105bae40 0035f848 ........@.[.H.5. 0x0035f81c: 0426810a 033a37b0 10a48ab0 0035f848 ..&..7:.....H.5. 0x0035f82c: 042ddc53 0035f858 03e20d28 03e20b10 S.-.X.5.(....... 0x0035f83c: 0a1eec50 10325718 0fe97780 0035f868 P....W2..w..h.5. 0x0035f84c: 042a4188 033a37b0 0426124c 0035f898 .A*..7:.L.&...5. 0x0035f85c: 0426e6b3 00000000 0a1eebc8 0035f898 ..&...........5. 0x0035f86c: 00000002 00000000 00000000 00000000 ................ 0x0035f87c: 00000000 00000000 00000000 00000000 ................ 0x0035f88c: 00000000 00000000 00000000 00000000 ................ 0x0035f89c: 00000000 00000000 00000000 00000000 ................ 0x0035f8ac: 00000000 00000000 00000000 02fe5bbc .............[.. 0x0035f8bc: 100efcf6 0fe97780 0035f9b8 0035fa0c .....w....5...5. 0x0035f8cc: 042e1250 0035f904 00c5d761 046e4304 P.....5.a....Cn. 0x0035f8dc: 0000000a 0035f900 00c5dac3 0035f910 ......5.......5. 0x0035f8ec: 046e4300 046e92a4 046e4304 02fe5be4 .Cn...n..Cn..[.. 0x0035f8fc: 02fe5bbc 0035f94c 0035fab8 0035f94c .[..L.5...5.L.5. 0x0035f90c: 042bc9c9 07121630 0a87c1d8 00000000 ..+.0........... 0x0035f91c: 0035f934 10001e2e 0a24b130 0a24b130 4.5.....0.$.0.$. 0x0035f92c: 0a24b130 00000000 00000000 10001dd6 0.$............. 0x0035f93c: 03e281a0 0a24b130 0035f94c 0035f950 ....0.$.L.5.P.5. 0x0035f94c: 0035f97c 100efcf6 07121630 0035fa64 |.5.....0...d.5. 0x0035f95c: 0035fab8 042bc140 00010000 00000001 ..5.@.+......... 0x0035f96c: 0a24b130 030de998 02c44e70 030de94c 0.$.....pN..L... 0x0035f97c: 0035f9a0 1005d603 0a24b130 07121630 ..5.....0.$.0... 0x0035f98c: 0035fa64 0035fab8 0035fab8 02ff2f5c d.5...5...5.\/.. 0x0035f99c: 00000001 0035f9bc 00d1bd28 0a24b130 ......5.(...0.$. 0x0035f9ac: 07121630 0035fa64 0035fab8 0035fa20 0...d.5...5. .5. 0x0035f9bc: 0035f9f8 00d1b665 02ff2f5c 07121630 ..5.e...\/..0... 0x0035f9cc: 0035fa3c 0035fab8 0035fab8 0035fa20 <.5...5...5. .5. 0x0035f9dc: 00000000 00000000 00000000 00000000 ................ 0x0035f9ec: 00000000 00000000 00000000 0035fa0c ..............5. 0x0035f9fc: 00d1b611 0035fab8 02fe5be4 02ff14bc ......5..[...... 0x0035fa0c: 0035fac0 00cfbc0a 0035fab8 00cfba40 ..5.......5.@... 0x0035fa1c: 02ff14bc 012d9500 02ff2f5c 07121630 ......-.\/..0... 0x0035fa2c: 0a87bdd0 0a063810 01448601 00000000 .....8....D..... 0x0035fa3c: 00000000 00000000 00000000 00000000 ................ 0x0035fa4c: 00000000 00000000 00000000 00000000 ................ 0x0035fa5c: 00000000 00000000 00000000 00000000 ................ 0x0035fa6c: 00000000 00000000 00000000 00000000 ................ 0x0035fa7c: 00000000 00000000 00000000 00000000 ................ 0x0035fa8c: 00000000 00000000 00000000 00000000 ................ 0x0035fa9c: 00000000 00000000 00000000 00000000 ................ 0x0035faac: 00000000 00000000 00000000 00000000 ................ 0x0035fabc: 02fe5bd4 0035fb2c 00c5e0fe 0a87bdd0 .[..,.5......... 0x0035facc: 02ff14bc 375d3b27 00000001 00000001 ....';]7........ 0x0035fadc: 02f90e58 13794b50 13794b90 02f90e58 X...PKy..Ky.X... 0x0035faec: 13794b90 13794b90 046e950c 02ff1501 .Ky..Ky...n..... 0x0035fafc: 02ff4bb4 0035fb30 00d110d7 046e950c .K..0.5.......n. 0x0035fb0c: 773a890d 046e92a4 000004a0 41b213e9 ..:w..n........A 0x0035fb1c: 00cfbc80 0a87bdd0 02ff14bc 02fe5bbc .............[.. 0x0035fb2c: 0035fbec 00ce8561 00000002 769b5f74 ..5.a.......t_.v 0x0035fb3c: 00000000 00000000 012d9500 02fec94c ..........-.L... 0x0035fb4c: 00000000 00000000 00000000 00000201 ................ 0x0035fb5c: 00000000 00000000 00000001 00000000 ................ 0x0035fb6c: 00000000 00000000 00000000 00000000 ................ 0x0035fb7c: 00000000 00000000 00000000 0035fb60 ............`.5. 0x0035fb8c: 0035fb64 00000000 00000000 00000000 d.5............. 0x0035fb9c: 00000000 00000000 00000000 00000000 ................ 0x0035fbac: 00000000 00000001 00000001 00000000 ................ 0x0035fbbc: 00000000 00000000 00000000 00000000 ................ 0x0035fbcc: 00000000 00000000 00000000 00000002 ................ 0x0035fbdc: 00000000 3f800000 0466a0c0 0100fbf8 .......?..f..... 0x0035fbec: 0035fc28 00d7ebad 00000000 00000001 (.5............. 0x0035fbfc: 00000000 00000010 00000001 0002025a ............Z... 0x0035fc0c: 00000200 00000000 00d90252 0018c023 ........R...#... 0x0035fc1c: 00000252 000000d9 00000510 0035fd40 R...........@.5. 0x0035fc2c: 00d80310 00000000 00000000 fffde000 ................ 0x0035fc3c: 02f9151c 773b25df 0035fbd8 00000400 .....%;w..5..... 0x0035fc4c: 00000022 0000002f 00669745 02f91d00 ".../...E.f..... 0x0035fc5c: 7739e38c 7739e0f2 014c5178 00000000 ..9w..9wxQL..... 0x0035fc6c: 0000000f 02cb1998 6f6e6f00 6374652f .........ono/etc 0x0035fc7c: 0035fc00 00f0e376 00000000 0000000f ..5.v........... 0x0035fc8c: 0000000f 02f91c78 02f91cb0 02f91cb0 ....x........... 0x0035fc9c: 014251a0 02f914c8 02cb07d0 00000000 .QB............. 0x0035fcac: 00000000 00000033 0000003f 02cb0000 ....3...?....... 0x0035fcbc: 02963264 02f915c4 00000004 0035fc00 d2............5. 0x0035fccc: 7738faea 00000042 0000004f 49656e69 ..8wB...O...ineI 0x0035fcdc: 02f91d00 00000000 00000000 012b0e40 ............@.+. 0x0035fcec: 00000000 0000000f 0035fd24 00000000 ........$.5..... 0x0035fcfc: 616e614d 00646567 00efc4e3 00000000 Managed......... 0x0035fd0c: 00000007 0000000f 00efc4f0 02963264 ............d2.. 0x0035fd1c: 6f6e6f4d 6e6f6d2f 6c642e6f 0000006c Mono/mono.dll... 0x0035fd2c: 0000000d 0000000f 02cb1998 00000000 ................ 0x0035fd3c: 00000000 0035fd58 00ec7718 00af0000 ....X.5..w...... 0x0035fd4c: 00000000 0044375d 00000005 0035fde8 ....]7D.......5. 0x0035fd5c: 00ef9010 00af0000 00000000 0044375d ............]7D. 0x0035fd6c: 00000005 e36003e4 00000000 00000000 ......`......... 0x0035fd7c: fffde000 00000044 0044221c 004421fc ....D...."D..!D. 0x0035fd8c: 00442196 00000000 00000000 00000000 .!D............. 0x0035fd9c: 00000000 00000000 00000000 00000000 ................ 0x0035fdac: 00000001 00000005 00000000 00000000 ................ 0x0035fdbc: 0035fde4 00f0a384 c0000005 00000000 ..5............. 0x0035fdcc: 00000000 0035fd70 0035f174 0035fe24 ....p.5.t.5.$.5. 0x0035fddc: 00efa7e0 e26a06fc 00000000 0035fdf4 ......j.......5. 0x0035fdec: 7619338a fffde000 0035fe34 773a9f72 .3.v....4.5.r.:w 0x0035fdfc: fffde000 776abb09 00000000 00000000 ......jw........ 0x0035fe0c: fffde000 c0000005 761b76f7 761b76f7 .........v.v.v.v 0x0035fe1c: 0035fe00 0035f178 ffffffff 773e71f5 ..5.x.5......q>w 0x0035fe2c: 0066806d 00000000 0035fe4c 773a9f45 m.f.....L.5.E.:w 0x0035fe3c: 00ef9063 fffde000 00000000 00000000 c............... 0x0035fe4c: 00000000 00000000 00ef9063 fffde000 ........c....... 0x0035fe5c: 00000000 00000000 00000000 00000000 ................ 0x0035fe6c: 00000000 00000000 00000000 00000000 ................ 0x0035fe7c: 00000000 00000000 00000000 00000000 ................ 0x0035fe8c: 00000000 00000000 00000000 00000000 ................ 0x0035fe9c: 00000000 00000000 00000000 00000000 ................ 0x0035feac: 00000000 00000000 00000000 00000000 ................ 0x0035febc: 00000000 00000000 00000000 00000000 ................ 0x0035fecc: 00000000 00000000 00000000 00000000 ................ 0x0035fedc: 00000000 00000000 00000000 00000000 ................ 0x0035feec: 00000000 00000000 00000000 00000000 ................ 0x0035fefc: 00000000 00000000 00000000 00000000 ................ 0x0035ff0c: 00000000 00000000 00000000 00000000 ................ 0x0035ff1c: 00000000 00000000 00000000 00000000 ................ 0x0035ff2c: 00000000 00000000 00000000 00000000 ................ 0x0035ff3c: 00000000 00000000 00000000 00000000 ................ 0x0035ff4c: 00000000 00000000 00000000 00000000 ................ 0x0035ff5c: 00000000 00000000 00000000 00000000 ................ 0x0035ff6c: 00000000 00000000 00000000 00000000 ................ 0x0035ff7c: 00000000 00000000 00000000 00000000 ................ 0x0035ff8c: 00000000 00000000 00000000 00000000 ................ 0x0035ff9c: 00000000 00000000 00000000 00000000 ................ 0x0035ffac: 00000000 00000000 00000000 00000000 ................ 0x0035ffbc: 00000000 00000000 00000000 00000000 ................ 0x0035ffcc: 00000000 00000000 00000000 00000000 ................ 0x0035ffdc: 00000000 00000000 00000000 00000000 ................ 0x0035ffec: 00000000 00000000 00000000 00000000 ................ 0x0035fffc: 00000000 .... Module 1 C:\Program Files (x86)\Hearthstone\Hearthstone.exe Image Base: 0x00af0000 Image Size: 0x00a6c000 File Size: 10400304 File Time: 2014-06-12_133706 Version: Company: Product: FileDesc: FileVer: 1.0.0.5506 ProdVer: 1.0.0.5506 Module 2 C:\Windows\system32\xinput1_3.dll Image Base: 0x00400000 Image Size: 0x00016000 File Size: 81768 File Time: 2007-04-04_185342 Version: Company: Microsoft Corporation Product: Microsoft® DirectX for Windows® FileDesc: Microsoft Common Controller API FileVer: 9.18.944.0 ProdVer: 9.18.944.0 Module 3 C:\Windows\system32\nvspcap.dll Image Base: 0x10000000 Image Size: 0x000f1000 File Size: 982232 File Time: 2013-12-10_101312 Version: Company: NVIDIA Corporation Product: NVIDIA GeForce Experience FileDesc: NVIDIA Capture Server Proxy FileVer: 10.11.15.0 ProdVer: 10.11.15.0 Module 4 C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Mono\mono.dll Image Base: 0x10000000 Image Size: 0x0022e000 File Size: 2099712 File Time: 2014-06-12_133014 Version: Company: Product: FileDesc: FileVer: 0.0.0.0 ProdVer: 0.0.0.0 Module 5 C:\Windows\system32\nvd3dum.dll Image Base: 0x53f30000 Image Size: 0x00dbe000 File Size: 14434704 File Time: 2014-05-20_104404 Version: Company: NVIDIA Corporation Product: NVIDIA Windows WDDM D3D driver FileDesc: NVIDIA WDDM D3D Driver, Version 337.88 FileVer: 9.18.13.3788 ProdVer: 9.18.13.3788 Module 6 C:\Windows\system32\nvapi.dll Image Base: 0x58720000 Image Size: 0x002be000 File Size: 2730208 File Time: 2014-05-20_104404 Version: Company: NVIDIA Corporation Product: NVIDIA Windows drivers FileDesc: NVIDIA NVAPI Library, Version 337.88 FileVer: 9.18.13.3788 ProdVer: 9.18.13.3788 Module 7 C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll Image Base: 0x58d20000 Image Size: 0x00137000 File Size: 1203248 File Time: 2014-05-20_071052 Version: Company: NVIDIA Corporation Product: NVIDIA GeForce 3D Vision FileDesc: NVIDIA 3D Vision Control Panel API FileVer: 7.17.13.3788 ProdVer: 7.17.13.3788 Module 8 C:\Windows\system32\d3d8thk.dll Image Base: 0x59c70000 Image Size: 0x00006000 File Size: 11264 File Time: 2009-07-14_091510 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft Direct3D OS Thunk Layer FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 9 C:\Windows\system32\d3d9.dll Image Base: 0x59c80000 Image Size: 0x001c3000 File Size: 1828352 File Time: 2010-11-21_112424 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Direct3D 9 Runtime FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 10 C:\Windows\system32\dbghelp.dll Image Base: 0x5b140000 Image Size: 0x000eb000 File Size: 854016 File Time: 2010-11-21_112410 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows Image Helper FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 11 C:\Windows\system32\mscms.dll Image Base: 0x630a0000 Image Size: 0x00079000 File Size: 481792 File Time: 2010-11-21_112444 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft Color Matching System DLL FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 12 C:\Program Files (x86)\Hearthstone\MSVCR100.dll Image Base: 0x63120000 Image Size: 0x000bf000 File Size: 773968 File Time: 2014-06-12_133708 Version: Company: Microsoft Corporation Product: Microsoft® Visual Studio® 2010 FileDesc: Microsoft® C Runtime Library FileVer: 10.0.40219.325 ProdVer: 10.0.40219.325 Module 13 C:\Windows\system32\icm32.dll Image Base: 0x63650000 Image Size: 0x00038000 File Size: 215040 File Time: 2009-07-14_091528 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft Color Management Module (CMM) FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 14 C:\Program Files (x86)\Hearthstone\MSVCP100.dll Image Base: 0x63690000 Image Size: 0x00069000 File Size: 421200 File Time: 2014-06-12_133706 Version: Company: Microsoft Corporation Product: Microsoft® Visual Studio® 2010 FileDesc: Microsoft® C Runtime Library FileVer: 10.0.40219.325 ProdVer: 10.0.40219.325 Module 15 C:\Windows\system32\HID.DLL Image Base: 0x69780000 Image Size: 0x00009000 File Size: 22016 File Time: 2009-07-14_091526 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Hid User Library FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 16 C:\Windows\system32\dhcpcsvc6.DLL Image Base: 0x698f0000 Image Size: 0x0000d000 File Size: 44032 File Time: 2012-10-10_014032 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: DHCPv6 Client FileVer: 6.1.7601.17970 ProdVer: 6.1.7601.17970 Module 17 C:\Windows\system32\midimap.dll Image Base: 0x69900000 Image Size: 0x00007000 File Size: 16896 File Time: 2009-07-14_091542 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft MIDI Mapper FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 18 C:\Windows\system32\msacm32.drv Image Base: 0x69910000 Image Size: 0x00008000 File Size: 20992 File Time: 2009-07-14_091410 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft Sound Mapper FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 19 C:\Windows\system32\AUDIOSES.DLL Image Base: 0x69920000 Image Size: 0x00036000 File Size: 195584 File Time: 2010-11-21_112356 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Audio Session FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 20 C:\Windows\system32\AVRT.dll Image Base: 0x69960000 Image Size: 0x00007000 File Size: 14336 File Time: 2009-07-14_091500 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Multimedia Realtime Runtime FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 21 C:\Windows\system32\ksuser.dll Image Base: 0x69970000 Image Size: 0x00004000 File Size: 4608 File Time: 2009-07-14_091536 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: User CSA Library FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 22 C:\Windows\system32\wdmaud.drv Image Base: 0x69980000 Image Size: 0x00030000 File Size: 172032 File Time: 2010-11-21_112402 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Winmm audio system driver FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 23 C:\Windows\system32\PROPSYS.dll Image Base: 0x699b0000 Image Size: 0x000f5000 File Size: 988160 File Time: 2010-11-21_112410 Version: Company: Microsoft Corporation Product: Windows® Search FileDesc: Microsoft Property System FileVer: 7.0.7601.17514 ProdVer: 7.0.7601.17514 Module 24 C:\Windows\system32\MMDevAPI.DLL Image Base: 0x69ab0000 Image Size: 0x00039000 File Size: 213504 File Time: 2010-11-21_112352 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: MMDevice API FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 25 C:\Windows\system32\dsound.dll Image Base: 0x6aec0000 Image Size: 0x00072000 File Size: 453632 File Time: 2009-07-14_091514 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: DirectSound FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 26 C:\Windows\system32\MSACM32.dll Image Base: 0x6c370000 Image Size: 0x00014000 File Size: 72192 File Time: 2009-07-14_091544 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft ACM Audio Filter FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 27 C:\Windows\system32\DDRAW.dll Image Base: 0x6f120000 Image Size: 0x000e7000 File Size: 531968 File Time: 2009-07-14_091512 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft DirectDraw FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 28 C:\Windows\system32\dhcpcsvc.DLL Image Base: 0x6f230000 Image Size: 0x00012000 File Size: 61952 File Time: 2009-07-14_091512 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: DHCP Client Service FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 29 C:\Windows\system32\OPENGL32.dll Image Base: 0x6f270000 Image Size: 0x000c8000 File Size: 791552 File Time: 2009-07-14_091614 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: OpenGL Client DLL FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 30 C:\Windows\System32\fwpuclnt.dll Image Base: 0x6f850000 Image Size: 0x00038000 File Size: 216576 File Time: 2013-10-12_100126 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: FWP/IPsec User-Mode API FileVer: 6.1.7601.18283 ProdVer: 6.1.7601.18283 Module 31 C:\Windows\system32\DNSAPI.dll Image Base: 0x6f890000 Image Size: 0x00044000 File Size: 270336 File Time: 2011-03-03_133802 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: DNS Client API DLL FileVer: 6.1.7601.17570 ProdVer: 6.1.7601.17570 Module 32 C:\Windows\system32\GLU32.dll Image Base: 0x6fda0000 Image Size: 0x00022000 File Size: 130048 File Time: 2009-07-14_091524 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: OpenGL Utility Library DLL FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 33 C:\Windows\system32\dwmapi.dll Image Base: 0x700d0000 Image Size: 0x00013000 File Size: 67072 File Time: 2009-07-14_091514 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft Desktop Window Manager API FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 34 C:\Windows\system32\MPR.dll Image Base: 0x70570000 Image Size: 0x00012000 File Size: 64000 File Time: 2009-07-14_091542 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Multiple Provider Router DLL FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 35 C:\Windows\system32\rasadhlp.dll Image Base: 0x70660000 Image Size: 0x00006000 File Size: 11776 File Time: 2009-07-14_091614 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Remote Access AutoDial Helper FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 36 C:\Windows\system32\powrprof.dll Image Base: 0x70670000 Image Size: 0x00025000 File Size: 145408 File Time: 2009-07-14_091614 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Power Profile Helper DLL FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 37 C:\Windows\System32\wshtcpip.dll Image Base: 0x709e0000 Image Size: 0x00005000 File Size: 9216 File Time: 2009-07-14_091622 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Winsock2 Helper DLL (TL/IPv4) FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 38 C:\Windows\system32\MSWSOCK.dll Image Base: 0x709f0000 Image Size: 0x0003c000 File Size: 231424 File Time: 2013-09-08_100400 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft Windows Sockets 2.0 Service Provider FileVer: 6.1.7601.18254 ProdVer: 6.1.7601.18254 Module 39 C:\Windows\System32\wship6.dll Image Base: 0x70a50000 Image Size: 0x00006000 File Size: 10752 File Time: 2009-07-14_091622 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Winsock2 Helper DLL (TL/IPv6) FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 40 C:\Windows\system32\webio.dll Image Base: 0x70a60000 Image Size: 0x0004f000 File Size: 314880 File Time: 2011-11-17_133504 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Web Transfer Protocols API FileVer: 6.1.7601.17725 ProdVer: 6.1.7601.17725 Module 41 C:\Windows\system32\uxtheme.dll Image Base: 0x70ab0000 Image Size: 0x00080000 File Size: 245760 File Time: 2009-07-14_091126 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft UxTheme Library FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 42 C:\Windows\system32\WINHTTP.dll Image Base: 0x70ec0000 Image Size: 0x00058000 File Size: 351232 File Time: 2010-11-21_112410 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows HTTP Services FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 43 C:\Windows\system32\WINMM.dll Image Base: 0x72420000 Image Size: 0x00032000 File Size: 194048 File Time: 2010-11-21_112418 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: MCI API DLL FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 44 C:\Windows\system32\WINNSI.DLL Image Base: 0x724d0000 Image Size: 0x00007000 File Size: 16896 File Time: 2009-07-14_091620 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Network Store Information RPC interface FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 45 C:\Windows\system32\IPHLPAPI.DLL Image Base: 0x724e0000 Image Size: 0x0001c000 File Size: 103936 File Time: 2010-11-21_112434 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: IP Helper API FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 46 C:\Windows\system32\apphelp.dll Image Base: 0x72500000 Image Size: 0x0004c000 File Size: 295936 File Time: 2010-11-21_112416 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Application Compatibility Client Library FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 47 C:\Windows\system32\DCIMAN32.dll Image Base: 0x72b50000 Image Size: 0x00006000 File Size: 10240 File Time: 2013-06-06_125058 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: DCI Manager FileVer: 6.1.7601.18177 ProdVer: 6.1.7601.18177 Module 48 C:\Windows\system32\rsaenh.dll Image Base: 0x73d00000 Image Size: 0x0003b000 File Size: 242936 File Time: 2009-07-14_091756 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft Enhanced Cryptographic Provider FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 49 C:\Windows\system32\CRYPTSP.dll Image Base: 0x73d40000 Image Size: 0x00016000 File Size: 78848 File Time: 2009-07-14_091508 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Cryptographic Service Provider API FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 50 C:\Program Files (x86)\Hearthstone\Hearthstone_Data\Plugins\PlayErrors32.DLL Image Base: 0x746c0000 Image Size: 0x0000b000 File Size: 28672 File Time: 2014-06-12_133024 Version: Company: Product: FileDesc: FileVer: 0.0.0.0 ProdVer: 0.0.0.0 Module 51 C:\Windows\AppPatch\AcLayers.DLL Image Base: 0x74a90000 Image Size: 0x0008d000 File Size: 561664 File Time: 2012-10-16_153954 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows Compatibility DLL FileVer: 6.1.7601.17974 ProdVer: 6.1.7601.17974 Module 52 C:\Windows\system32\WINSPOOL.DRV Image Base: 0x74c30000 Image Size: 0x00051000 File Size: 320000 File Time: 2010-11-21_112410 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows Spooler Driver FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 53 C:\Windows\system32\VERSION.dll Image Base: 0x74c90000 Image Size: 0x00009000 File Size: 21504 File Time: 2009-07-14_091618 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Version Checking and File Installation Libraries FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 54 C:\Windows\syswow64\CRYPTBASE.dll Image Base: 0x74d60000 Image Size: 0x0000c000 File Size: 36864 File Time: 2009-07-14_091508 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Base cryptographic API DLL FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 55 C:\Windows\syswow64\SspiCli.dll Image Base: 0x74d70000 Image Size: 0x00060000 File Size: 96768 File Time: 2014-04-12_101058 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Security Support Provider Interface FileVer: 6.1.7601.18443 ProdVer: 6.1.7601.18443 Module 56 C:\Windows\syswow64\OLEAUT32.dll Image Base: 0x74dd0000 Image Size: 0x0008f000 File Size: 571904 File Time: 2011-08-27_122628 Version: Company: Microsoft Corporation Product: FileDesc: FileVer: 6.1.7601.17676 ProdVer: 6.1.7601.17676 Module 57 C:\Windows\syswow64\IMM32.dll Image Base: 0x74e60000 Image Size: 0x00060000 File Size: 119808 File Time: 2010-11-21_112426 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Multi-User Windows IMM32 API Client DLL FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 58 C:\Windows\syswow64\profapi.dll Image Base: 0x74ed0000 Image Size: 0x0000b000 File Size: 31744 File Time: 2009-07-14_091614 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: User Profile Basic API FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 59 C:\Windows\syswow64\RPCRT4.dll Image Base: 0x74ee0000 Image Size: 0x000f0000 File Size: 663552 File Time: 2013-07-09_125234 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Remote Procedure Call Runtime FileVer: 6.1.7601.18205 ProdVer: 6.1.7601.18205 Module 60 C:\Windows\syswow64\SHLWAPI.dll Image Base: 0x74fd0000 Image Size: 0x00057000 File Size: 350208 File Time: 2010-11-21_112350 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Shell Light-weight Utility Library FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 61 C:\Windows\syswow64\SHELL32.dll Image Base: 0x75030000 Image Size: 0x00c4a000 File Size: 12874240 File Time: 2014-03-25_100956 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows Shell Common Dll FileVer: 6.1.7601.18429 ProdVer: 6.1.7601.18429 Module 62 C:\Windows\syswow64\WINTRUST.dll Image Base: 0x75c80000 Image Size: 0x0002e000 File Size: 175104 File Time: 2013-07-09_125212 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft Trust Verification APIs FileVer: 6.1.7601.18205 ProdVer: 6.1.7601.18205 Module 63 C:\Windows\syswow64\MSASN1.dll Image Base: 0x75cb0000 Image Size: 0x0000c000 File Size: 34304 File Time: 2010-11-21_112350 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: ASN.1 Runtime APIs FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 64 C:\Windows\syswow64\WS2_32.dll Image Base: 0x75ef0000 Image Size: 0x00035000 File Size: 206848 File Time: 2010-11-21_112356 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows Socket 2.0 32-Bit DLL FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 65 C:\Windows\syswow64\ADVAPI32.dll Image Base: 0x75f30000 Image Size: 0x000a0000 File Size: 640512 File Time: 2013-08-29_094818 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Advanced Windows 32 Base API FileVer: 6.1.7601.18247 ProdVer: 6.1.7601.18247 Module 66 C:\Windows\syswow64\ole32.dll Image Base: 0x75fd0000 Image Size: 0x0015c000 File Size: 1414144 File Time: 2010-11-21_112402 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Microsoft OLE for Windows FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 67 C:\Windows\SysWOW64\sechost.dll Image Base: 0x76130000 Image Size: 0x00019000 File Size: 92160 File Time: 2009-07-14_091614 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Host for SCM/SDDL/LSA Lookup APIs FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 68 C:\Windows\syswow64\USERENV.dll Image Base: 0x76150000 Image Size: 0x00017000 File Size: 81920 File Time: 2010-11-21_112418 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Userenv FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 69 C:\Windows\syswow64\NSI.dll Image Base: 0x76170000 Image Size: 0x00006000 File Size: 8704 File Time: 2009-07-14_091612 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: NSI User-mode interface DLL FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 70 C:\Windows\syswow64\kernel32.dll Image Base: 0x76180000 Image Size: 0x00110000 File Size: 1114112 File Time: 2014-03-04_171618 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows NT BASE API Client DLL FileVer: 6.1.7601.18409 ProdVer: 6.1.7601.18409 Module 71 C:\Windows\syswow64\CLBCatQ.DLL Image Base: 0x76290000 Image Size: 0x00083000 File Size: 522240 File Time: 2009-07-14_091504 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: COM+ Configuration Catalog FileVer: 2001.12.8530.16385 ProdVer: 6.1.7600.16385 Module 72 C:\Windows\syswow64\SETUPAPI.dll Image Base: 0x76320000 Image Size: 0x0019d000 File Size: 1667584 File Time: 2010-11-21_112352 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows Setup API FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 73 C:\Windows\syswow64\CRYPT32.dll Image Base: 0x764c0000 Image Size: 0x00120000 File Size: 1168384 File Time: 2013-10-06_035726 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Crypto API32 FileVer: 6.1.7601.18277 ProdVer: 6.1.7601.18277 Module 74 C:\Windows\syswow64\msvcrt.dll Image Base: 0x766a0000 Image Size: 0x000ac000 File Size: 690688 File Time: 2011-12-16_155300 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows NT CRT DLL FileVer: 7.0.7601.17744 ProdVer: 6.1.8638.17744 Module 75 C:\Windows\syswow64\LPK.dll Image Base: 0x76880000 Image Size: 0x0000a000 File Size: 25600 File Time: 2013-06-06_125702 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Language Pack FileVer: 6.1.7601.18177 ProdVer: 6.1.7601.18177 Module 76 C:\Windows\syswow64\PSAPI.DLL Image Base: 0x76890000 Image Size: 0x00005000 File Size: 6144 File Time: 2009-07-14_091614 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Process Status Helper FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 77 C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll Image Base: 0x768a0000 Image Size: 0x00005000 File Size: 10752 File Time: 2013-10-02_234202 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: ApiSet Stub DLL FileVer: 6.2.9200.16492 ProdVer: 6.2.9200.16492 Module 78 C:\Windows\syswow64\USER32.dll Image Base: 0x76990000 Image Size: 0x00100000 File Size: 833024 File Time: 2010-11-21_112422 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Multi-User Windows USER API Client DLL FileVer: 6.1.7601.17514 ProdVer: 6.1.7601.17514 Module 79 C:\Windows\syswow64\DEVOBJ.dll Image Base: 0x76a90000 Image Size: 0x00012000 File Size: 64512 File Time: 2011-05-24_184006 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Device Information Set DLL FileVer: 6.1.7601.17621 ProdVer: 6.1.7601.17621 Module 80 C:\Windows\syswow64\GDI32.dll Image Base: 0x76ab0000 Image Size: 0x00090000 File Size: 311808 File Time: 2013-10-03_100046 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: GDI Client DLL FileVer: 6.1.7601.18275 ProdVer: 6.1.7601.18275 Module 81 C:\Windows\syswow64\CFGMGR32.dll Image Base: 0x76b50000 Image Size: 0x00027000 File Size: 145920 File Time: 2011-05-24_183940 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Configuration Manager DLL FileVer: 6.1.7601.17621 ProdVer: 6.1.7601.17621 Module 82 C:\Windows\syswow64\KERNELBASE.dll Image Base: 0x76b80000 Image Size: 0x00047000 File Size: 274944 File Time: 2014-03-04_171620 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: Windows NT BASE API Client DLL FileVer: 6.1.7601.18409 ProdVer: 6.1.7601.18409 Module 83 C:\Windows\syswow64\USP10.dll Image Base: 0x76be0000 Image Size: 0x0009d000 File Size: 626688 File Time: 2014-04-25_100618 Version: Company: Microsoft Corporation Product: Microsoft(R) Uniscribe Unicode script processor FileDesc: Uniscribe Unicode script processor FileVer: 1.626.7601.18454 ProdVer: 1.626.7601.18454 Module 84 C:\Windows\syswow64\MSCTF.dll Image Base: 0x76ea0000 Image Size: 0x000cc000 File Size: 828928 File Time: 2009-07-14_091544 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: MSCTF Server DLL FileVer: 6.1.7600.16385 ProdVer: 6.1.7600.16385 Module 85 C:\Windows\SysWOW64\ntdll.dll Image Base: 0x77370000 Image Size: 0x00180000 File Size: 1292192 File Time: 2013-08-29_095032 Version: Company: Microsoft Corporation Product: Microsoft® Windows® Operating System FileDesc: NT Layer DLL FileVer: 6.1.7601.18247 ProdVer: 6.1.7601.18247 == [end of error.log] ==Jin1 Jun 12, 2014
Jun 12, 2014 The crash folder named "2014-06-07_172242" My game started to crash today, and since it started to happen i'm not able to play anymore. I'll make another post with all the information of the log. Hope someone helps me solve that problem, thanks.Judocado4 Jun 12, 2014
Jun 12, 2014 How do I play in another language? I currently have a US battlenet account and have always played in English but I've seen streamers playing in Deutsch and would like to play the game that way. How is this possible? Do I need an EU account? If I do, am I allowed/able to play on the EU servers? I don't know how that works or if it is against TOS to have both an EU an US account. I realize I'd lose all my progress in hearthstone if I made another account, so if there is a way to play in another language on my US account, that'd be great.Monqida3 Jun 12, 2014
Jun 14, 2014 Friendlist Bugs I have 2 different friendlist bugs at the moment. If I am able to add people it often adds upwards of 50 iterations to my friend list which goes away after I log in and out. The larger issue is that anytime I try to add someone the game crashes. If I add them during a match, it allows me to complete the match but then crashes as soon as I'm done. Any insight into why my game would crash when trying to add a friend?animenerdj1 Jun 14, 2014
Jun 12, 2014 Error 10200109 - Trying to Buy Packs Hi there, Im trying to buy the 40 pack deal and when I go to checkout with Paypal im getting Error 10200109 and it wont give me my packs, Paypal has more than enough to cover this purchase, I just checked What gives? Im addicted to this game and cant spend money on it!Hearthstoned5 Jun 12, 2014
Jun 12, 2014 iPad Data Use Per Game I tried doing a little metric yesterday to see how much data the game was eating into. I will admit it's not very scientific. My iPad isn't cellular and I was getting data from a Karma WiFi hotspot. Over the course of 1 fairly short game it ate up 110MB. That seems a little steep for what I assumed would be an extremely low payload game. After all, all the game has to do (I would think) is send information about what cards are being played and attacked. I would have thought this would be a trivial amount of data. Does that seem right?Gadsden2 Jun 12, 2014
Jun 12, 2014 Age Verification on HS home menu I got the weirdest thing tonight. On my Hearthstone menu screen it had an age verification thingie. Actually it showed up for all the game menus. I could not enter any data so I ignored it then went on to login. No problems there. I then checked my account and all is well. Bug maybe?Vixen0 Jun 12, 2014
Jun 12, 2014 Resolution problem on 21:9 display I have LG 34" 3440x1440 display, and there is no such option in game settings (not even one resolution for 21:9, so picture is very stretched). I've tried to set resolution in options.txt, but it broke ui. Does anyone know solution to this problem (other than changing display aspect ratio)?ive3 Jun 12, 2014
Jun 12, 2014 Arena cannot be played Hi I had spent more than USD 200 on this game. After I lost 3 games in arena the game crashed. When I relaunched the app and clicked arena, I arrived at this screen where I can see a booster pack and an icon 'done'. I cannot click on anywhere except on the 'done', after which the game crashes. I tried more than 10 times already and tried relaunching app but same result! Please help me and I want my gold back!Mekeay2 Jun 12, 2014
Jun 12, 2014 Can't play Hearthstone Every time I open to play I am greeted with a message "Season test 4, you've achieved the rank of Lepper Gnome" and I can not close it. Please help solve this issue, I'd really like to play again. Thank you.Xem0 Jun 12, 2014
Jun 12, 2014 Total reset and loss of cards/decks Had problems connecting yesterday, assuming servers were down. But after changing password and connecting today, everything's gone.REV3L8R1 Jun 12, 2014
Jun 11, 2014 I keep buying decks..... But rarely if ever see the cards I have recievedGhostDragon0 Jun 11, 2014
Jun 11, 2014 New cards problem Hello, instead of new cards i receive cards that i already have. I have attached a screenshot please see below: http://imgur.com/NurY9AR Please could you help me resolve this? Thanks and Regards, NikolayNikolay2 Jun 11, 2014
Jun 11, 2014 Error 2014-06-11_153644 My game froze while i was in the middle of an arena game. I waited a long time, then decided to concede but it wouldn't let me. I was still able to chat, so it was not just bad internet connection. When I closed the game and tried to open it the game crashed and gave me an error 2014-06-11_153644. I do not know how to send this to the game developers so I clicked feedback.CatsInTheBag1 Jun 11, 2014
Jun 11, 2014 Lost everything After the problems and the game was shut down the Hearthstone is reset as if I'm a new player. I had gold and 7 of 9 personalized decks.Thorlander1 Jun 11, 2014
Jun 11, 2014 [BUG] Mirror Entity and Injured Blademaster When Mirror Entity is triggered by Injured Blademaster, the copy still takes the damage from the battlecry, which I believe isn't supposed to happen.Sheidaka1 Jun 11, 2014
Jun 11, 2014 [Removed] Is Cheating! Hover Card Glitch! Playing this [removed] person and he hovered a card during his turn. I was winning, he was down to 3 health points. He hovered a card above the field which appeared to not let the timer flip his turn which would have meant a loss for him. The game was not frozen because there was animation still going on. It appeared that he was taken advantage of a bug glitch, he was able to stop the timer. Need to do something about this. Still stuck in this game! EDIT: Please take care not to name and shame in the forums - doing so may be construed as a form of harassment, and can lead to a suspension or revocation of posting privileges. Such posts may be edited, removed and/or locked.Deviious2 Jun 11, 2014
Jun 11, 2014 servers down? hello, its been for 2 days now that i can't connect to the battle.net service. maybe the servers are down but its pretty annoying. can anyone help me? thx.daspudding0 Jun 11, 2014
Jun 11, 2014 Internet condutivity error in play mode 1. Like many individuals in the forum there are log in issues and the playful sprite error is given every time. It takes multiple attempts before to game opens. 2. Once the game launches I enter play mode and attempt to find an opponent. The wheel spins and spins, then I get an error that there is no connection and that I should check my internet. I must relaunch the game, hope to not get the sprite error, then try to play again. This only started happening after yesterday's maintenance. It obviously isn't a problem on my end when I am able to play one game, but cannot play a second game because of issues. Please advise.Iskierka0 Jun 11, 2014
Jun 11, 2014 Im in game and the servers went down Noone can make a turn and i dont want to concede , what do i do?Minwawka0 Jun 11, 2014
Jun 11, 2014 The launch for hearthstone I have a big issue now, after you all did the problem solving. my screen for hearthstone is so damn small I cannot play, I cannot maximize it or anything! Please helpRabidRabbit2 Jun 11, 2014
Jun 11, 2014 Unending Arena Rounds Currently staring at my paladin opponent who played a Light's Justice on turn 1, weapon graphic bugs out and hovers just beneath his portrait and now is stuck with him just endlessly spouting "Hmmmm." and "I wonder." Connection to the internet remains as I type this so that is not the problem. Anyone else having these issues?Cankersore2 Jun 11, 2014
Jun 11, 2014 10200235 when trying to buy packs with visa Fix? I have enough cashDemon0 Jun 11, 2014
Jun 11, 2014 Enemy card stuck in mid air So enemy card stuck in mid air , nothing happening , no timers appeared, what should i do ?VyteNN3 Jun 11, 2014