Bug Report

Feb 14 Fireside Gathering Bug Report Megathread Greetings, patrons! Uncovering any issues with your Tavern or our new Fireside Gathering features? Please help us make your Tavern experience better by posting any Fireside Gathering-related bugs in this thread. Please copy and paste the below template in a reply below. Off topic replies will be removed. Which event did you attend? (Tavern name, venue, and address OR event link from firesidegatherings.com) Were you an Innkeeper or a Patron? What type of device did you use? (Samsung Galaxy S8+, iPad Air, etc.) Operating system (Optional) Were you using GPS location services, wi-fi, or both? Describe the issue. (Use as much detail as possible. Any screenshots are helpful.) Fireside Gathering Known Issues Some players may not properly receive the Fireside Friends card back. Attendees of a Fireside Gathering may remain on the Tavern’s attendee list for several minutes after logging out or closing Hearthstone. Some wireless access points may not be detected during Innkeeper setup.Keganbe355 Feb 14
Dec 11 Hotfixes! - Updated December 13th, 2018 These are the most recent updates to Hearthstone. This only covers bug fixes that are not included in patch notes.Grizzle25 Dec 11
Jan 28 Did not get Arena rewards? There is something that has been causing a lot of confusion, and thus a ton of bug reports, and it's this... When an Arena run is forced to retire due to special limited time events (like Wildfest, or the Blizzcon special arena cards), the rewards are put directly into your collection when the run is retired. The opening of the chest is a purely visual thing. So, if you come back 2 weeks later, and click the key to "open" your rewards, it looks to you like you didn't get anything. In reality, the rewards shown were granted you already. This is especially confusing when it comes to the card packs that are awarded. On your end, you see yourself getting 1 Kobolds pack, but you have no packs to open. This is because the cards from that pack you earned were put directly into your collection as well. tldr; You did get your rewards, they were just put directly into your collection before you clicked the key.Grizzle80 Jan 28
Jan 31, 2018 Card Stuck Hovering/Never Roping This is in response to a disconnection issue that players see where it appears that the opposing player is holding up the game in some manner. Often it will appear that they are holding a card above the battlefield, purposely preventing the timer from starting. This is a disconnect issue. Aspects of games can connect on different levels. Player to player, player to client, player to server etc. etc. One of our awesome MVPs made this to help explain how connections work: http://i.imgur.com/bBezGoD.png "Disconnect" when used in this case can reference several different areas of the game. It is not always just "my internet is fine, this isn't a connection issue." Something that speaks to this is when players mention that the player is holding a card over the game board and emoting or going through their cards. This should be one sign as to this being a connection issue as you cannot both use your mouse to hold a card over the game board AND click emotes or go through your hand. Since this is due to disconnects, the only time that we need this reported is when it ALWAYS happens from doing the EXACT SAME thing. If it happens every single time you play Fireball, report it. That is a bug. As a tip, if you run into this and realize it soon enough. Immediately force close your game and restart. If you are fast enough, there is a chance you can still reconnect to that game to finish it out :)Grizzle0 Jan 31, 2018
Feb 5 Known Issues - Updated February 6th, 2019 May 8 2018 We are aware of an issue with Brawliseum where if a player started a Brawliseum run and retired it automatically, an visual bug occurs where an extra pack reward displays on the Open Packs screen. We are currently investigating.Zeriyah8 Feb 5
Oct 2 Unable to challenge a friend on mobile? Hi everyone, If you are unable to duel a friend from your friends list, you will need to wait until both players are on the same patch. You can check your build version on your mobile device in the Settings > Options menu. On desktop, you can check it on your Battle.net Launch next to the Play button. Thank you for your patience.Aelathera0 Oct 2
Oct 22 Issues claiming the Fireworks Tech card Hey everyone, For those that are not receiving the Fireworks Tech cards. Check your quest log and complete any of the quest mentioned below: 1. (New Players) Win 5 Practice Games, First Blood, and The Duelist. 2. (Returning Players) Return of the Hero, Ready for Action and Back in the Game! Once you have completed the quests, it will put you into the holiday event. A restart may be required to get the reward to appear. Thank you.Aelathera0 Oct 22
2d Season of Rastakhan Quest Hotfix Feb 19th Hello everyone, We recently applied a hotfix to fix an issue where the some players can gain a fourth quest from the Season of Rastakhan. Please note that if you have three quests at the time of the Tavern Brawl, the Season of Rastakhan quest will replace the one with the lowest reward.Aelathera0 2d
1h Tavern Paladin Mirror Match I don't know if is really a bug, in tavern paladin mirror matchs, the first who plays a damage card in yourself won, because the effects of the totems activate in loop till someone dies and this is frustrating.gargurkiller0 1h
1h Spectral Cutlass's Lifesteal not working. I just completed a level 17 ranked match against a FilipeRodrig at approximately 7:45pm ET 2/20/2019. My opponent was playing a Paladin deck and I was playing a variant of Ghostly Echos (Rogue). I played a High Priest Thekal and on the next turn I played a spectral cutlass. The cutlass did NOT perform lifesteal as it is supposed to do. For the entire game I was unable to get healing from the lifesteal effect despite buffing the cutlass and playing cards from other classes to extend it.Valiant7 1h
3h Pity Timer Pity timer is broken again? Or it's just my luck?Ghostigg5 3h
5h Blurry Screen Bug Playing on iPhone 8 plus. Software is ios 12.1. After a match that started before midnight and ended after, got the typical new quest notification and everything. However, after exiting the quest screen, my screen was still in the out of focus background mode. This persisted in deck selection screen, showm below. It did fix after restarting app, but still sharing bug. Maybe it can be replicated. https://i.imgur.com/05pm7Yd.jpgDeathpool32 5h
5h Immune PALADIN bug ? Hello. I play games with paladin and i take the spell " Time Out! " card text is "Your hero is Immune until your next turn." And tell me how can i die on mechathun ? Its !@#$ign bull%^-* when i am immune until my turn i cant die its easily please tell me if you have a brain because its so !@#$ing usseles when i die in enemy turn -_- repair spell or repair mechathun.M4TH1 5h
6h Fourth Quest Slot Is A Bug?? Could any of you moderator or developer explain why you fix it, and why don’t you just officially make a slot for special Quest?CloudOn5 6h
6h WHY "fix" the 4th quest slot? Blizz, please. I actually didn't expect this from you. This game has 1 million problems and a 4th quest wasn't one of them. If you told your developers you "fix" this issue why couldn't have told them to actually fix something useful like Graal or the rush bug? This is absolutely disgusting and I just used the word is disgusting, I'm literally disgusted to think I'm playing a game made by a company who "fixes" "problems" like this, you guys could have just stayed quiet and ignored this "issue" instead of acting like fools. Now go ahead, lock this topic, act the greedy bastards I know you are and go post dog pictures on the blog. Maybe you should even ban me and everyone else who talks about this, silence the opposition and post even more dog pictures.QualityLuck1 6h
6h Daily quests are gone Yesterday, I had the event "Win 3 Tavern Brawls" and some other 50/60 Gold quest. Today, those are gone. I did still see today's daily quest.DeadlyPants0 6h
7h Daily quests plundered by Blizzard I was very angry when I knew that a 50 gold quest was plundered by Blizzard, once again!! Even I read the ‘News’ section everyday, in both US English and traditional Chinese versions, I have no clue that I will be punished to have 2 quests left before this tavern brawl. The lost of 50 golds is very significant. You need to win 15 games to earn 50 golds, which needs several hours of playing. I think the 4th hidden quest slot is a good feature because those having 2 quests left are not deserved for the punishment. I hope to get back my plundered 50 golds!!刺冰4 7h
7h Arena Win Counted as Loss After recently winning an arena match against an opponent, it was categorised as a loss, ending my run. I was playing on my phone and finished the match on 1 health against a hunter who resigned, however, when the match was over it took me immediately to the run rewards screen, having ticked the box for my last defeat.DrScott5 7h
7h [Streetsmuggler]Not putting new secret Hi there, I would like to report a Bug with Streetsmuggler (hunter minion in Rhastamon's Rumble games) I was playing a Rhastamon's Rumble game with the "Halazzi's Trap" shrine, against Hex Lord Malacrass I had 5 secrets on the battlefield, Hex Lord Malacrass used his Hero Power and revealed my 'Trap Dart' secret. Streetsmuggler was on the board, but he did not put any new secret on the battlefield. The text of the card is ... From my understanding, a new secret should have replaced the revealed one after it has been revealed. It should not be an issue with the number of secret on the battlefield, as after been revealed, I had only 4 secrets. Please refer to my screenshot => https://imgur.com/xvwk6kF Cheers, Support: iOS / Hearthstone: 13.2.29035Akinaux2 7h
7h beug de sort J ai perdue en partie en arene car un sort a cesser de marcher sans aucune reson. Ce sort est plais envahissante. Merci du retour et d un remboursement si possible.AnthoJump1 7h
7h Gamebreaking Bug! After spending a fair amount of time playing this game I’ve found a huge issue Blizzard please look into this! I look forward to the arena leaderboards each month just to see how I did. It’s fun. It turns out, however that when you fire 800 employees and don’t release leaderboards 4 WEEKS INTO THE NEXT MONTH it pisses off some regular players. Not sure if the company is aware of this bug but you guys do actually need employees so your games don’t suck and players (sorry I mean walking wallets) don’t get pissed off and stop playing the games altogether. Hope this helps ;)KloppsKop0 7h
8h Android stuck in loop, searching for game This started yesterday. I go to log in on mobile and get: "You were disconnected from your game. Reconnecting..." Eventually, after several minutes, it stops looking for a phantom game and says: "Unable to reconnect to your game" Naturally, since there was never a game to reconnect to. I then try to search for a game, I've tried standard, arena and brawl and it is an infinite loop of searching. I have cleared the cache, I have uninstalled and reinstalled, I have tried different networks. Here is the log from my device: 2019-02-21 08:43:40.252: Logging Unity output to: /storage/emulated/0/Android/data/com.blizzard.wtcg.hearthstone/files/Logs/hearthstone_2019_02_21_08_43_40.log 2019-02-21 08:43:40.263: Command Line is null 2019-02-21 08:43:40.264: Command Line: 2019-02-21 08:43:40.267: Current working dir=/ 2019-02-21 08:43:40.278: Command Line is null 2019-02-21 08:43:43.883: System Info: 2019-02-21 08:43:43.885: SystemInfo - Device Name: <unknown> 2019-02-21 08:43:43.886: SystemInfo - Device Model: Google Pixel XL 2019-02-21 08:43:43.887: SystemInfo - OS: Android OS 9 / API-28 (PQ2A.190205.003/5180536) 2019-02-21 08:43:43.889: SystemInfo - CPU Type: ARMv7 VFPv3 NEON 2019-02-21 08:43:43.889: SystemInfo - CPU Cores: 4 2019-02-21 08:43:43.890: SystemInfo - System Memory: 3765 2019-02-21 08:43:43.891: SystemInfo - Screen Resolution: 2560x1440 2019-02-21 08:43:43.892: SystemInfo - Screen DPI: 560 2019-02-21 08:43:43.893: SystemInfo - GPU ID: 0 2019-02-21 08:43:43.895: SystemInfo - GPU Name: Adreno (TM) 530 2019-02-21 08:43:43.896: SystemInfo - GPU Vendor: Qualcomm 2019-02-21 08:43:43.898: SystemInfo - GPU Memory: 1024 2019-02-21 08:43:43.901: SystemInfo - GPU Shader Level: 50 2019-02-21 08:43:43.903: SystemInfo - GPU NPOT Support: Full 2019-02-21 08:43:43.905: SystemInfo - Graphics API (version): OpenGL ES 3.2 V@328.0 (GIT@d7977ce, Ife855c4895) (Date:08/21/18) 2019-02-21 08:43:43.907: SystemInfo - Graphics API (type): OpenGLES3 2019-02-21 08:43:43.908: SystemInfo - Graphics Supported Render Target Count: 8 2019-02-21 08:43:43.910: SystemInfo - Graphics Supports 3D Textures: True 2019-02-21 08:43:43.911: SystemInfo - Graphics Supports Compute Shaders: True 2019-02-21 08:43:43.912: SystemInfo - Graphics Supports Image Effects: True 2019-02-21 08:43:43.913: SystemInfo - Graphics Supports Render To Cubemap: True 2019-02-21 08:43:43.915: SystemInfo - Graphics Supports Shadows: True 2019-02-21 08:43:43.917: SystemInfo - Graphics Supports Sparse Textures: False 2019-02-21 08:43:43.918: SystemInfo - Graphics RenderTextureFormat.ARGBHalf: True 2019-02-21 08:43:43.919: SystemInfo - Graphics Metal Support: False 2019-02-21 08:43:43.920: AndroidSettings - Pixel Width: 2560 2019-02-21 08:43:43.921: AndroidSettings - Pixel Height: 1440 2019-02-21 08:43:43.922: AndroidSettings - Physical Width: 4.759408 2019-02-21 08:43:43.922: AndroidSettings - Physical Height: 2.701775 2019-02-21 08:43:43.923: AndroidSettings - Diagonal: 5.472801 2019-02-21 08:43:43.924: AndroidSettings - Screen Layout: 268435794 2019-02-21 08:43:43.928: GPU Limits: 2019-02-21 08:43:43.929: GPU - Fragment High Precision: 23 2019-02-21 08:43:43.943: GPU - Fragment Medium Precision: 10 2019-02-21 08:43:43.944: GPU - Fragment Low Precision: 10 2019-02-21 08:43:43.945: GPU - Fragment Max Texture Units: 16 2019-02-21 08:43:43.947: GPU - Vertex Max Texture Units: 16 2019-02-21 08:43:43.948: GPU - Combined Max Texture Units: 96 2019-02-21 08:43:43.949: GPU - Max Texture Size: 16384 2019-02-21 08:43:43.950: GPU - Max Cube-Map Texture Size: 16384 2019-02-21 08:43:43.950: GPU - Max Renderbuffer Size: 16384 2019-02-21 08:43:43.951: GPU - Fragment Max Uniform Vectors: 256 2019-02-21 08:43:43.952: GPU - Vertex Max Uniform Vectors: 256 2019-02-21 08:43:43.952: GPU - Max Varying Vectors: 31 2019-02-21 08:43:43.952: GPU - Vertex Max Attribs: 32 2019-02-21 08:43:45.197: OnAfterDeserialize (71653 assets) 2019-02-21 08:43:45.371: Spent 1.013071s so far reading /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/atc/rad_base.unity3d.. 2019-02-21 08:43:45.435: OnAfterDeserialize (4809 assets) 2019-02-21 08:43:45.441: Spent 1.084076s so far reading /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/atc/rad_enus.unity3d.. 2019-02-21 08:43:46.642: Spent 2.285141s total time reading RuntimeAssetDatabase 2019-02-21 08:43:46.800: ADVENTURE_DECK DBF Asset has 0 records! Something went wrong generating it. Try checking the generated XMLs in the DBF folder. 2019-02-21 08:43:49.936: CARD_ADDITION DBF Asset has 0 records! Something went wrong generating it. Try checking the generated XMLs in the DBF folder. 2019-02-21 08:43:50.790: ScenarioGuestHeroesDbfAsset.LoadRecordsFromAsset() - failed to load records from assetbundle: Assets/Game/DBF-Asset/SCENARIO_GUEST_HEROES.asset 2019-02-21 08:43:56.023: FSM not Preprocessed: DrawerClose : FSM 2019-02-21 08:43:56.027: FSM not Preprocessed: DiskLoading : FSM 2019-02-21 08:43:56.028: FSM not Preprocessed: DiskMainMenu : FSM 2019-02-21 08:43:56.029: FSM not Preprocessed: DoorsClose : FSM 2019-02-21 08:43:56.029: FSM not Preprocessed: DrawerOpen : FSM 2019-02-21 08:43:56.030: FSM not Preprocessed: DoorsOpen : FSM 2019-02-21 08:43:56.038: FSM not Preprocessed: ShadowFadeIn : FSM 2019-02-21 08:43:56.040: FSM not Preprocessed: ShadowFadeOut : FSM 2019-02-21 08:43:56.066: FSM not Preprocessed: Startup_Hub : FSM 2019-02-21 08:43:56.071: FSM not Preprocessed: Startup_Tutorial : FSM 2019-02-21 08:43:56.081: FSM not Preprocessed: Tutorial_Play : FSM 2019-02-21 08:43:56.081: FSM not Preprocessed: Tutorial_Play : FSM 2019-02-21 08:43:56.083: FSM not Preprocessed: Startup_SetRotation : FSM 2019-02-21 08:43:56.085: FSM not Preprocessed: CollectionLightState : FSM 2019-02-21 08:43:56.087: FSM not Preprocessed: TutorialLightState : FSM 2019-02-21 08:43:56.089: FSM not Preprocessed: DefaultLightState : FSM 2019-02-21 08:43:56.090: FSM not Preprocessed: PackOpeningLightState : FSM 2019-02-21 08:43:56.092: FSM not Preprocessed: TournamentLightState : FSM 2019-02-21 08:43:56.093: FSM not Preprocessed: ForgeLightState : FSM 2019-02-21 08:43:56.103: FSM not Preprocessed: TavernBrawlButton : FSM 2019-02-21 08:43:56.106: FSM not Preprocessed: ForgeButton : FSM 2019-02-21 08:43:56.108: FSM not Preprocessed: SoloAdventuresButton : FSM 2019-02-21 08:43:56.109: FSM not Preprocessed: TournamentButton : FSM 2019-02-21 08:43:56.112: FSM not Preprocessed: Button_Collection_mesh : FSM 2019-02-21 08:43:56.113: FSM not Preprocessed: Button_OpenPacks_mesh : FSM 2019-02-21 08:43:56.137: FSM not Preprocessed: FadeFromBlack : FSM 2019-02-21 08:43:56.139: FSM not Preprocessed: Blur : FSM 2019-02-21 08:43:56.721: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id CS2_056_H1 2019-02-21 08:43:56.753: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id FB_Toki_IncreaseHealth 2019-02-21 08:43:56.754: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id TB_HeadlessHorseman_005 2019-02-21 08:43:56.775: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_15 2019-02-21 08:43:56.776: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_16 2019-02-21 08:43:56.777: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_17 2019-02-21 08:43:56.778: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_19 2019-02-21 08:43:56.778: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_20 2019-02-21 08:43:56.779: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_22 2019-02-21 08:43:56.779: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_23 2019-02-21 08:43:56.802: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id FB_LK_013h 2019-02-21 08:43:56.803: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id FB_LK_014h 2019-02-21 08:43:56.804: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id FB_LK_Raid_Hero 2019-02-21 08:43:56.841: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id FB_Toki_Boss_teen 2019-02-21 08:43:56.901: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id GILA_BOSS_24p 2019-02-21 08:43:56.915: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id TB_HeadlessHorseman_005e 2019-02-21 08:43:59.077: RegisterScreenBox tempGuardianVars=NetCache+NetCacheFeatures 2019-02-21 08:44:00.029: [HealthyGaming] CAIS ServerEnabledForPlatform=False AccountCAISForChina=False Country=CAN TimeSec=20.3146 PlayedTimeMin=0 RestedTimeMin=0 SessionStartTime=2858204352 2019-02-21 08:44:00.782: checking android permission class=UnityEngine.AndroidJavaObject permission=android.permission.ACCESS_FINE_LOCATION granted=False 2019-02-21 08:44:00.788: checking android permission class=UnityEngine.AndroidJavaObject permission=android.permission.ACCESS_NETWORK_STATE granted=True 2019-02-21 08:44:00.789: checking android permission class=UnityEngine.AndroidJavaObject permission=android.permission.ACCESS_WIFI_STATE granted=True 2019-02-21 08:44:00.796: checking android permission class=UnityEngine.AndroidJavaObject permission=android.permission.ACCESS_NETWORK_STATE granted=True 2019-02-21 08:44:00.797: checking android permission class=UnityEngine.AndroidJavaObject permission=android.permission.ACCESS_WIFI_STATE granted=True 2019-02-21 08:44:00.801: checking android permission class=UnityEngine.AndroidJavaObject permission=android.permission.ACCESS_COARSE_LOCATION granted=False 2019-02-21 08:44:01.655: Network.GotoGameServer -- address= 137.221.107.16:3724, game=20251601, client=35629708, spectateKey= reconnecting=True 2019-02-21 08:44:06.427: Network.GotoGameServer -- address= 137.221.107.16:3724, game=20251601, client=35629708, spectateKey= reconnecting=True 2019-02-21 08:44:11.430: Network.GotoGameServer -- address= 137.221.107.16:3724, game=20251601, client=35629708, spectateKey= reconnecting=True 2019-02-21 08:44:12.434: [BattleNet] [Main] Application was paused. (Void LogWarning(System.String, System.String) at :0) 2019-02-21 08:45:28.573: Time spent paused: 21.48711 2019-02-21 08:45:28.576: [BattleNet] [Main] Application was unpaused. (Void LogWarning(System.String, System.String) at :0) 2019-02-21 08:45:28.595: Network.ProcessNetwork not called for 1m 16s 2019-02-21 08:45:28.596: Network.GotoGameServer -- address= 137.221.107.16:3724, game=20251601, client=35629708, spectateKey= reconnecting=True 2019-02-21 08:45:28.618: Receiving LowMemoryWarning severity=CRITICAL 2019-02-21 08:45:28.620: Clearing Caches; this will force assets to be reloaded off disk and may be slow! CRITICAL 2019-02-21 08:45:32.489: [BattleNet] [Main] Enqueuing BattleNetError Bnet Bnet_OnDisconnected code=3005 ERROR_RPC_PEER_DISCONNECTED packetId= system= context= (Void Log(LogLevel, System.String, System.String) at :0) 2019-02-21 08:45:32.511: [BattleNet] [Main] Unhandled Aurora State (Void LogError(System.String, System.String) at :0) 2019-02-21 08:45:32.528: [BattleNet] [Network] Network.OnFatalBnetError() - error=[event=Bnet_OnDisconnected error=3005 ERROR_RPC_PEER_DISCONNECTED] (Void LogError(System.String, System.String) at :0) 2019-02-21 08:45:32.533: Setting delayed error for Error Message: GLOBAL_MOBILE_ERROR_NETWORK_DISCONNECT and prevent reset for 0 seconds 2019-02-21 08:45:32.537: Error.AddFatal() - message=You were disconnected. 2019-02-21 08:45:59.872: [BattleNet] [Main] Application was paused. (Void LogWarning(System.String, System.String) at :0) 2019-02-21 08:49:24.356: Time spent paused: 16.26847 2019-02-21 08:49:24.359: [BattleNet] [Main] Application was unpaused. (Void LogWarning(System.String, System.String) at :0) 2019-02-21 08:49:24.401: Camera.main is null. FullScreenEffects will fail. 2019-02-21 08:49:25.089: Resetting now... 2019-02-21 08:49:27.340: OnAfterDeserialize (71653 assets) 2019-02-21 08:49:27.569: Spent 2.12426s so far reading /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/atc/rad_base.unity3d.. 2019-02-21 08:49:27.726: OnAfterDeserialize (4809 assets) 2019-02-21 08:49:27.733: Spent 2.288246s so far reading /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/atc/rad_enus.unity3d.. 2019-02-21 08:49:30.001: Spent 4.55571s total time reading RuntimeAssetDatabase 2019-02-21 08:49:30.019: Receiving LowMemoryWarning severity=CRITICAL 2019-02-21 08:49:30.021: Clearing Caches; this will force assets to be reloaded off disk and may be slow! CRITICAL 2019-02-21 08:49:30.025: Receiving LowMemoryWarning severity=CRITICAL 2019-02-21 08:49:30.026: Clearing Caches; this will force assets to be reloaded off disk and may be slow! CRITICAL 2019-02-21 08:49:30.055: [BattleNet] [Main] Application was paused. (Void LogWarning(System.String, System.String) at :0) trckst3r1 8h
8h Solo Adventure bug mobile So the new solo adventure will not load. Keeps locking up with an error about a boss texture error.Jatauri2 8h
11h Fireworks Tech Card missing. Fireworks Tech Card missing. Hello, I logged in during the 5 to 14 February (9 February is the day I noticed it and wrote to the tech support). I checked my collection too. I checked the crafting too, the card is greyed there - so I do not own it at the moment of this writing. Now some days later, it is still not in my collection. Hence I follow the recommendation of the tech support (who couldn't help) to report it. The news says you get a FREE Fireworks Tech card. And my friend got one? It's a broadside issue affecting anyone if it was a bug: I logged in, I don't see why it's not being resolved. Yet. And why the tech support can't give the card - when you even wrote the ticket within the time frame.ffFiend1 11h
14h Karazhan class cards Yesterday I ran some Karazhan for class challenge cards. But reward cards not showing up for me. Can you help me, and put back to my collection? Thanx.Pistabácsi1 14h
16h something is wrong with computer algorithm Hi, could you please tell me how it is possible when your computer algorithm picking opponent when i play with warlock my opponent is just paladin? (for example in tavern brawl) it happen 6 times from 6. if i not mistaken this process should be random or not?Bailian2 16h
18h 50 gold quests I'm only getting 50 gold quests, I reroll each one, but nothing changes. It was beginning about 5 days agoGergő5 18h
19h Kingsbane loses Leeching Poison buff BUG REPORT: Kingsbane loses Leeching poison buff when Doomerang is used and/or when returned to the deck.AeonFlux3 19h
20h Players using cards more then allowed!!?!! Not sure how or what? But players have found a cheat where they can use the same card 3 or more times, then the limit of 2!! Had this happen more then once all ranked play as well that cost me my possible win, for instance, Mages using sheep 3 times in a match, or Shamans using Hex 3 to 4 times, or warriors using Destroy Damaged minion 3 to 4 times in same round, it's not like the rogue or mech ability card of taking minion back and using in same turn, but something entirely different. Been playing the game for awhile now, at least 2 months since it came out, and besides the purchasing of Naxx before you made it free for a month or 2, this is the most messed up and underhanded cheat/hack I've experienced!! I Haven't made it to legendary as of yet, play WoW more then anything else, but this crap makes me want to give it all up!!Winterquic40 20h
20h Friend quest bug Hi! We traded friendquests, but only got 80g instead of 160g. Now both quest are gone. Can you fix this, and reward us the 80g thats missing? I have heard about this this before, so how do we fix this? Thanks in advance.VBWagnuz5 20h
21h Resolution update for new 2018 iPad Pro? Hi Blizz, Now the home button is gone, the new iPad Pros have the home bar at the bottom of the screen, the same as iPhone Xs. Is it on the roadmap to update HS for these new devices so it runs fullscreen? Right now it's beautiful, but slightly cropped. The iPhone X update was great, hoping for the same on iPad! Thanks, SparkSpark20 21h
21h Lunara Quest I obtained Lunara through submitting a ticket about not being able to get win credit for this quest. Unfortunately, the quest is still showing up, even though the Game Master says it is flagged with a status of zero. Issue ID: #66747473 I have a screenshot of the quest showing if needed...I didn't see anywhere to attach it.HammyShawn1 21h
23h Gral You have a bug where the the minion chosen by shark won't leave screen and any minion hidden behind it is untargetable. I lost a game thanks to this mechanic. Thanks BlizzardMidget3 23h
23h Gral, the Shark Bug Facing a bug with "Gral, the Shark." It is a small animation bug, where it draws the cards it eats, however that cards (that was eaten) stayed fixed on the screen until the game ended. Not a big bug but it looks weird. Didn't block a card, or hero power, but was stuck off the side. Thank you.ScarLemonn0 23h
1d iPad Pro 11” 2018 resolution issue Hearthstone has black borders on all sides in the new iPad Pro 11”. Any idea when we will get an update to fix this? Thanks.Chronarch24 1d
1d Play mode bug ok i keep having this bug where when i go into playmode i only ever fight one player and they only use basic cards this is very frustrating, when i go into playmode it's to fight different players not the same player!starryknight0 1d
1d Bugs on lesser diamond spellstone I got 4 resurrect to lesser diamond spellstone and I definitely had minions die, at least four, but it only resurrect 2. I do not have replay as I do not save my gameArthasIX1 1d
1d No sound from card characters Hi there! I have just updated my app to the latest version. When I started playing the game, I noticed that while there was music and the "Jobs done!" sound before turns, the character's voices aren't there anymore. My volume is up...the music and other sounds are there but my characters aren't speaking anymore. What to do?Cataluna9 1d
1d clockwork automaton seem he is bugged ×4 the hero power during tavern brawl instead of ××NecroMasta2 1d
1d clockwork automaton bugged it seems during tavern brawl this big guy quadruples the hero power instead of doublesNecroMasta1 1d
1d Game hanging Hello, I'm playing Hearthstone on my Android phone (Android One, no root). Since last Hearthstone update, I've already encountered a game hang 4 times : - it's my opponent turn ; - my opponent is choosing a card (out of three) from a discover or from the zombeast hero power ; - and the game hangs : the UI is still responsive. The opponent seems to do nothing. The rope never starts. I can wait several minutes, and nothing happens. If I click on concede, it does nothing. The disconnected dialog box ("reconnecting...") never happens. The only way is to force quit Hearthstone, relaunch it, and of course getting a "you lost your last ranked game due to a disconnect". What's really annoying is the disconnected / reconnecting dialog box not appearing : aren't you able to detect disconnects ?TheProphet2 1d
1d "Disconnect" from Arena causes loss Hi there, I've had this happen a handful of times but have finally decided to bring this to the supports team attention. There have been some instances where the game does not tell me "disconnected from game, attempting to reconnect" but rather sits and shows nothing. Occasionally I'll emote with a greetings to test, but that sheds no light. I play on mobile almost exclusively. My home network works fine for everything. Frankly I'm just getting fed up with this causing losses that I had no control over. Thanks,Lagooch113 1d
1d Missing card / extra card In a recent match, I managed to draw all my cards - However, one of the cards I was expecting did not get drawn. Instead a second copy of a card that is only in my deck once was drawn. The missing card is Cataclysm. The extra card was Corpsetaker. I only have one Corpsetaker in my ENTIRE collcetion. Here is my deck list: ### Mechathun Warlock # Class: Warlock # Format: Standard # Year of the Raven # # 2x (1) Glacial Shard # 2x (1) Kobold Librarian # 2x (1) Mortal Coil # 2x (1) Wax Elemental # 1x (2) Bloodbloom # 1x (2) Bloodmage Thalnos # 2x (2) Cheaty Anklebiter # 2x (2) Defile # 1x (2) Doomsayer # 2x (2) Galvanizer # 2x (2) Novice Engineer # 2x (3) Acolyte of Pain # 1x (4) Cataclysm # 1x (4) Corpsetaker # 2x (4) Lesser Amethyst Spellstone # 1x (4) Saronite Chain Gang # 1x (4) Shroom Brewer # 1x (5) Zilliax # 1x (7) Lord Godfrey # 1x (10) Mecha'thun # AAECAf0GCooB7QWQxwKbywLY5QKW6ALO6QKc+ALx+wKggAMKnALECPsMl8EC58sC8tACiNICx9MC1/4C14kDAA== # # To use this deck, copy it to your clipboard and create a new deck in Hearthstone Here is a replay of the match in which it happened. https://hsreplay.net/replay/FdCoYZGqEBYravLX93DhEf I am running the Hertstone Decktracker, which verified that cataclysm was never drawn, and somehow I ended up with a second Corpsetaker. Nothing in the match occurred that would have created this issue. No spell or card effect was triggered to make this siutation occurr. The replay confirms this.Hagbard19705 1d
1d Curious Glimmeroot issue In a recent ranked match, my opponent played Curious Glimmeroot and was awarded a card that did not start in my hand. My opening hand consisted of Stormwind Champion, Leeroy Jenkins and Corridor Creeper. I removed Stormwind and Leeroy. They were replaced by two Vinecleavers. Later in the game, when Curious Glimmeroot was played, my opponent apparently made the correct guess and was awarded a card. However, when my opponent played the awarded card it was Lost in the Jungle. I had not even drawn Lost in the Jungle once during this game. Here is the replay: https://hsreplay.net/replay/tpnqeCejEvJFAiLxPqVLCf Everything i have described can be verified in the replay.Hagbard19702 1d
1d [Rumble Run] Boss kills its own minion While the boss has plenty of "acceptable" targets to choose from to cast eviscerate (from my side of the board), it kills its own full-health minion! https://www.dropbox.com/s/iymp3s0krkrcpb2/Hearthstone%2020_2_2019%2012_04_18.mp4?dl=0Asator1 1d
1d Offline for friends My old e-mail address was hacked. I immediately deleted it. When I logged in to Hearthstone, all the data was still there, but I was shown offline for friends. Now I have transferred the data to a new e-mail, but the problem persists. Can u help me pls? :DBaitit1 1d
1d Is Bug report bugged? I can't barely post my full name in 45 characters. https://imgur.com/a/dSyrFKJAsator2 1d
1d Karazhan victory cards not showing up !!! Hi All, I just purchased Karazhan adventure pack. 1. I played first part of adventure, where you beat dishes boss. After victory, game just froze and reward cards screen. I restarted the game, and i don't see both reward cards in my collection. 2. I played second part, where u play mirror boss, after victory, i received 2 more reward cards, and i can see them in my collection. Please fix this issue as i need all reward cards that I have won so far. Hoping to get it fixed.Achilles19895 1d
1d Hearthstone - Nothing but bots Security sucks for hearthstone there is no system implemented to stop botters it seems, I use to love this game it was one of my favorites and now you can't even get into an online match with anyone except botter's people with !@#$ed up names like (123wqeq2) who have superior card decks because all they do is let their bot win all the matches and they build good strategy decks from winning so much. If this game doesn't get rid of all these damn bots soon. Its going to cause a lot of people to quit. Because it is ridiculous what its become.MasterJoseph6 1d
1d Mukla, tyrant of the vale I was playing wild evolve Shaman. I evolved doppelgangster and got a golden Mukla, tyrant of the vale. I was unable to hover over the card, and was unable to attack. I eventually played Grumble to return it to my hand - when I did this it bugged for half a minute or so - I couldn't play any of the returned cards. Eventually though it returned to my hand and I was able to play it and it could attack normally from that point onwards.Monkeyofdoom0 1d