Mac Technical Support

Jul 3 My cards are gone. Wrong account loading. My username on my phone is ZombifiedMan#1744 but on my laptop it's showing my username as ZombifiedMan#1487. I would like to be able to play on my laptop with all of the cards which I've purchased as ZombifiedMan1744. My email is joroseberry@gmail.com. I do not have a separate email address which the second account could have been created under. I have already spent hundreds of dollars playing this card game and if this issue is fixed I plan on eventually spending hundreds more. I would appreciate a response as soon as possible.ZombifiedMan0 Jul 3
Jul 2 Cooling fans during rainbow crash? If you're experiencing the so called Rainbow Crash, where your game colors gets all wonky and the game freezes after a few minutes, please post here how your mac behaves when you play hearthstone. Does your mac heat up quickly, when playing hearthstone? Does your cooling fans spin up, when playing hearthstone? Does your cooling fans spin up, when running other things than hearthstone? When I say "spin up" I mean really rev up loudly, not just run almost silently as it would do all the time.Deluge2 Jul 2
Jun 26 Crashing when opening friends list The game is now crashing when we open the friends list, one more error to go with the graphical issues already persistent on the macbook.Mistique33 Jun 26
Jun 25 Mac CPU usage around 90 ~ 130% Hi, my mac has been scrambling eggs lately when running HS. The CPU is insanely high. Dont know what happened. It's not like before. I've attached parts of the code sample. Sampling process 1749 for 3 seconds with 1 millisecond of run time between samples Sampling completed, processing symbols... Analysis of sampling Hearthstone (pid 1749) every 1 millisecond Process: Hearthstone [1749] Path: /Applications/Hearthstone/Hearthstone.app/Contents/MacOS/Hearthstone Load Address: 0x1000 Identifier: unity.Blizzard Entertainment.Hearthstone Version: Unity Player version 5.1.4p1 (5.1.4p1) Code Type: X86 Parent Process: launchd [145] Date/Time: 2016-06-26 01:21:44.194 +0800 OS Version: Mac OS X 10.9.5 (13F1808) Report Version: 7 Call graph: 1359 Thread_120920 DispatchQueue_1: com.apple.main-thread (serial) + 1359 start (in Hearthstone) + 53 [0x3095] + 1359 PlayerMain(int, char const**) (in Hearthstone) + 723 [0xe63e13] + 1359 NSApplicationMain (in AppKit) + 1165 [0x9b614ff8] + 1359 -[NSApplication run] (in AppKit) + 727 [0x9b62c15c] + 1359 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] (in AppKit) + 119 [0x9b639870] + 1359 _DPSNextEvent (in AppKit) + 1602 [0x9b63a349] + 1359 _BlockUntilNextEventMatchingListInModeWithFilter (in HIToolbox) + 92 [0x992be6bd] + 1359 ReceiveNextEventCommon (in HIToolbox) + 526 [0x992be8e2] + 1359 RunCurrentEventLoopInMode (in HIToolbox) + 259 [0x992beb5d] + 1359 CFRunLoopRunInMode (in CoreFoundation) + 123 [0x99f8184b] + 1359 CFRunLoopRunSpecific (in CoreFoundation) + 394 [0x99f819ea] + 845 __CFRunLoopRun (in CoreFoundation) + 1779 [0x99f82353] + ! 842 __CFRunLoopDoTimers (in CoreFoundation) + 349 [0x9a04506d] + ! : 829 __CFRunLoopDoTimer (in CoreFoundation) + 1395 [0x99fca863] + ! : | 828 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ (in CoreFoundation) + 22 [0x99fcaea6] + ! : | + 826 __NSFireTimer (in Foundation) + 117 [0x9a1799cb] + ! : | + ! 766 -[PlayerAppDelegate UpdatePlayer] (in Hearthstone) + 269 [0xe6407d] + ! : | + ! : 452 PlayerLoop(bool, bool, IHookEvent*) (in Hearthstone) + 2689 [0x97d8b1] + ! : | + ! : | 432 PlayerRender(bool) (in Hearthstone) + 173 [0x97ca7d] + ! : | + ! : | + 394 RenderManager::RenderCameras(int) (in Hearthstone) + 398 [0x7e1a3e] + ! : | + ! : | + ! 394 Camera::Render(CullResults&, ShaderLab::ShaderPassContext&, int) (in Hearthstone) + 68 [0x7a0264] + ! : | + ! : | + ! 163 Camera::Render(CullResults&, -- CUTTED -- /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync 0x9b612000 - 0x9c230ff3 com.apple.AppKit (6.9 - 1265.21) <1D31697B-6F33-3239-BACE-5D1361B1F79A> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x9c231000 - 0x9c29affa com.apple.datadetectorscore (5.0 - 354.5) <E065936D-CB2C-3662-A98B-DCA8E45D98F0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore 0x9c29b000 - 0x9c29effe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/LoginUICore.framework/Versions/A/LoginUICore Sample analysis of process 1749 written to file /dev/stdoutKingKongWong0 Jun 25
Jun 25 I can't see my golden cards in crafting mode. I know that there is "Show Only Golden Cards" option, but I used to be able to see my obtained golden cards along with my normal cards in crafting mode. For some reason, it was gone a few patches ago. Can we have it back?Grimza2 Jun 25
Jun 22 Crashes after a brawl match (only) At the point where it returns back to choose your 7 cards after a match I get the spinwheel. I'm on a 2012 MBP with only 4 gigs memory (just graduated college so funds are tight and can't upgrade right now....) UPDATE: Now it's showing me the wild vs. standard deck screenplays. I never seen them before (on startup.) I'll reply back w/ either another time of this happening or maybe resolved? :)GreenSage1 Jun 22
Jun 18 Arena crush Hello :) when I wanted to continue arena HS was crash and i have 1 more lost, but why? I didn't do anything wrong lolWolo1 Jun 18
Jun 18 how to get options.txt file back if deleted? Hey i have been having a fps problem with hearthstone for a while now and i have tried looked at some posts from people who have had it aswell and 1 of them said to try and delete the options.txt file, but that didnt work for me. Now i have found another possible solution where i open the options.txt file and manually change the fps cap there, but i dont know how to get that file back again. I tried scan/repairing and reinstalling hearthstone but its not coming back. So i was hoping you could help me with getting the file back. Thanks in advanceMikkel2 Jun 18
Jun 18 SERVER PROBLEM! Ok, you guys seriously have to fix this. I am CONSTANTLY getting disconnection messages these days, and it's annoying me like a billion dung beetles. Either if it's a problem with a server or it's just my wifi, my games are unable to reconnect EVERY TIME this happens, and its ALWAYS when I have the advantage. This is the suckiest error in Hearthstone I have seen. If it's the upcoming maintenance, I apologize, but there's a seriously high chance that that isn't the case. FIX THIS PLEASE.PhaZon1 Jun 18
Jun 18 Disconnected While Opening a Pack Hi there, I just got disconnected as a pack was opened; I saw the five card backs, but wasn't able to flip any over. I counted all the cards in my Old Gods section and have 35, but there should be 40 (the promotional 3 plus the 5 I got from my first quest win). I have no unopened pack listed; is there any chance of getting this restored? Thanks for your assistance!Planetarium1 Jun 18
Jun 18 can't see my friend online i recently started playing this game just because my friend wanted to play with me, but i couldn't see my friend online on the game whereas he could see me online (showing online and in battle.net). i have done the tutorials and unlock all heroes. please helpKaiku1 Jun 18
Jun 16 HS bug: green elements on the screen, game freezes Hi, HS freezes a few times per day after some graphics get distorted (e.g. green elements appear). I'm on a latest patched mac (10.11.5), mac's don't have external updates for the graphic drivers (they get auto updates) and I have all the logs + video of the gameplay up to that moment. Here's the video: https://youtu.be/ImB-keKMEhU?t=460 The issue starts at 7:40 after which the game freezes. I quit and, after a few seconds, I can reconnect. Note that this happens even after reinstalling the game, repairing the game, repairing file permissions and also when not using that particular HS tracker. All the logs are here: https://mega.nz/#!C1ZVFCxD!Jmco9-ib52wrx4x7-WXdSfZ2SkOtZELUtnwTNJrRQtU And the player.log is attached. PS: I won this match on my phone :) ...Zeratul3 Jun 16
Jun 14 Game freezes when launching Okay, so I was playing a normal game when suddenly it froze. After i force close it and open it again, it was frozen and shows a black screen and says not responding. Please fix soon. Thanks.Moortin0 Jun 14
Jun 8 hı my arena game ıs freezzee and ı lost my arena game ıs freeze and ı lost my game have can ı get back my last change for arena machAsklepios0 Jun 8
Jun 6 Laggy HS animations So about 2ish weeks ago, my game became unplayable due to the sheer amount of animation lag. I spoke to a blizzard support person via the text chat thing and (s)he said to post here as they couldn't solve the problem via text chat but somebody on the forums might be able to. Basically, the log.config file I'm supposed to delete to solve the problem couldn't be found, is there some alternate way to fix this problem without locating that file?yehosera0 Jun 6
Jun 5 HiDPI fix anytime soon?? So are you planning on fixing the HiDPI problem for MAC users anytime soon? I dont understand why every other blizzard game can run without any resolution problems, but Hearthstone can't. Kinda sucks playing a game in very bad resolution..Goodvibz3 Jun 5
Jun 1 High DPI Resolution Issue I enabled high dpi on my 27" iMac with 720 (HiDPI). On Starcraft, the option to pick native resolution is there, and the game looks great. For Hearthstone, the resolution drop down menu is empty, and the game looks awful. Is there a way to fix this?Keh13 Jun 1
May 30 Can't install? Downloaded the game installer for English (US) from blizzard's website. Then I unzip the file and try to load the installer, but all I get is this error message "The application “Hearthstone-Setup-enUS” can’t be opened." Any ideas?ZenMaster8 May 30
May 28, 2016 Hearthstone crashin during opening friends Always keep crashing. No fix for it. Macbook pro 2011. Problem for 2 days from now. Any fast fix? I need it working for my tournament which I will play in near future!Spamm3r0 May 28, 2016
May 28, 2016 Horrible OSX experience for months. $ back How do I go about getting my $ back for everything I've spent in HS? Please, feel free to close my account IDC anymore bc it's obvious Blizard gives 0 !@#$s about their Mac users. Anything said to the contrary is a flat out lie. I got on phone support, the guy admitted he knew nothing about OSX but then tried to tell me a minor El Capitan upgrade was the issue with OSX eating 400+% CPU whenever i fired open a Blizz program. FWIW I was on the phone with Apple support beforehand confirming that 1) kernal issues could be caused by 3rd party programs and 2) that the issue only happened when I fired open Blizz software. Sorry but I'm tired of all the problems you've had with this game. It in absolutely no way justifies the $500+ I've spent on this game. During launch of the latest release I couldn't even fire open the friends list and I had a similar experience with support lying to me about the issue until SURPRISE in the patch you admitted to fixing an issue of what I was %^-*!ing about. This is unacceptable. It feels like you guys don't even bother to QA any of the MAC experience. I feel as if I've earned AT LEAST everything I've spent on doing the QA that you're obviously not doing. Money back now. @#$% you guys.gametarded0 May 28, 2016
May 23, 2016 Change to 24h clock? Hi, I'd like to know if we can change the in game clock to a 24h format. I saw a thread which permits this in Windows (changing enUS to enGB). Is the same feasible in OSX?TheDoctor0 May 23, 2016
May 22, 2016 Opponent Selection spins indefinitely This bug happens frequently, about once every 6 games for me. For no apparent reason the 'opponent selection' wheel will not stop spinning despite the game starting. Unless I instantly exit and go back in again I soon receive a loss by d/c.nomorespaces0 May 22, 2016
May 19, 2016 Ipad 2 crashing often hearthstone often closes / crashes while playing. here are some excerpts from crash logs. thanks Incident Identifier: BD31DA4C-E604-42F9-B1DA-4F03618AE143 CrashReporter Key: 253cb537c0f15232fb4a2c4232479e171617e46a Hardware Model: iPad2,4 Process: hearthstone [2145] Path: /private/var/containers/Bundle/Application/8329C6AD-4205-4ED8-B87B-22C92CC8B4D2/hearthstone.app/hearthstone Identifier: com.blizzard.wtcg.hearthstone Version: 5.0.12574 (5.0.12574) Code Type: ARM (Native) Parent Process: launchd [1] Date/Time: 2016-05-18 05:53:21.21 -0500 Launch Time: 2016-05-18 05:35:38.38 -0500 OS Version: iOS 9.3.1 (13E238) Report Version: 104 Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x000000000000defe Triggered by Thread: 0 Filtered syslog: None found Incident Identifier: 278D973A-7D15-4668-B246-9B7E3B6C1674 CrashReporter Key: 253cb537c0f15232fb4a2c4232479e171617e46a Hardware Model: iPad2,4 Process: hearthstone [149] Path: /var/containers/Bundle/Application/8329C6AD-4205-4ED8-B87B-22C92CC8B4D2/hearthstone.app/hearthstone Identifier: com.blizzard.wtcg.hearthstone Version: 5.0.12574 (5.0.12574) Code Type: ARM (Native) Parent Process: launchd [1] Date/Time: 2016-05-10 06:52:58.58 -0500 Launch Time: 2016-05-10 06:52:43.43 -0500 OS Version: iOS 9.3.1 (13E238) Report Version: 104 Exception Type: 00000020 Exception Codes: 0x000000008badf00d Exception Note: SIMULATED (this is NOT a crash) Highlighted by Thread: 0 Application Specific Information: com.blizzard.wtcg.hearthstone failed to scene-update after 10.00s Elapsed total CPU time (seconds): 29.000 (user 29.000, system 0.000), 100% CPU Elapsed application CPU time (seconds): 10.800, 37% CPU Filtered syslog: None found Floor0 May 19, 2016
May 17, 2016 Editing battle.net.config I'm using MacBook Pro 15' with Retina Display, Mac OSX Mavericks 10.9 Editing battle.net.config enables you to access all the severs (US,EU,KR,CN). But every modification that I add to this file, won't be saved. This'll go back after I launch the battle.net app. FYI ... How can I solve this issue... I've been frustrated for days...Ricky2 May 17, 2016
May 16, 2016 Cant download hearthstone mac us server I tried lots of times, when I download battle, it always lock on CN server.ThonsAa0 May 16, 2016
May 15, 2016 I used to play this game all the time... I don't want to just sound angry and I don't really have any additional reports to add. I just wanted to say that this insane amount of crashing has completely hindered my enjoyment of the game, I decided to uninstall it just because it's so frustrating. I was excited to play this game with the new expansion but I was incredibly flustered by the fact that it crashed every time I opened my friends list. I tried again a week later and found that I was still crashing constantly, once or twice on startup and about every fifth game. I tried again today and was having a ton of fun but after losing three games to disconnect I couldn't take it anymore. I used to play this game all the time, even spend money on it. I can't play it like this, I just can't put myself through it.nomorespaces0 May 15, 2016
May 13, 2016 Can't see own messages when replying If I type a PM, I no longer see it pop up as a chat dialog. I can only see incoming messages. It's very confusing and should be fixed soon. edit: As others have suggested elsewhere, I am on the latest version of OSX: 10.11.4 (15E65)Raven4 May 13, 2016
May 12, 2016 Mac client crashes constantly Mac client crashes constantly whenever I click the friend's list icon in game. It's annoying as ___ and it was a problem since yesterday. However earlier today it was fine and now it's back to crashing all day every day again.Vrgambit1 May 12, 2016
May 12, 2016 Crash! Crash! Crash!!!!! Can't you guys just fix the massive !@#$%^- crash issues for for the mac version??? It's now more than just the rainbow and happening more and more frequently. I've just experienced twice in a row just when I got into arena. You f%cking piece of lazy freeloaders only interested in squeezing money out of our wallets do something for your customers ffs!!!BBBIAN2 May 12, 2016
May 11, 2016 FIX STUFF ALREADY!!!! Gaaaahhhh!!!! SINCE THAT BIG PATCH A FEW MONTHS AGO... Open game. Game crashes. Force Quit. Open Game. Game doesn't crash. Enter Arena. Game Crashes. Force Quit. Open game. Game crashes. Force Quit. Open Game. Game doesn't crash. Enter Arena. Game doesn't crash. Play a game in Arena. Try and type to friend... DIRECTIONAL BUTTONS DONT WORK IN CHAT. Finish Game. Game Crashes. Force Quit. Open game. Game crashes. Force Quit. Open Game. Game doesn't crash. Enter Arena. Game Crashes. Force Quit. Open game. Game crashes. Force Quit. Open Game. Game doesn't crash. Enter Arena. Game doesn't crash. Play a game in Arena. Try and type to friend... DIRECTIONAL BUTTONS DONT WORK IN CHAT. Finish Game. Game Crashes. Force Quit. ...When will it end?Divisor3 May 11, 2016
May 9, 2016 IPad PRO 12.9" resolution! Hey! Wonderful app as it is, except for the resolution. Any plans to bump it up a notch?Hræsvelgr0 May 9, 2016
May 9, 2016 Random disconnections/ leaving spectator mode Sometimes when on spectator mode, it randomly leaves to back my menu (while the spectator (eye) still remains on the bottom, can't re-join have to close the mode even though i'm already at the menu, and it keeps happening.Azndanny0 May 9, 2016
May 8, 2016 beckover of devil i have no this card pls help me when i open first card deck it is not appearrubber0 May 8, 2016
May 5, 2016 Frozen Reconnection Prompt - Unable to Play I queued up for a game and it appeared as though I had been matched because the button to back out of the queue had disappeared. However, I was never connected to the game. After I minute, I closed the application and the Battle.net launcher. I restarted the applications and when I logged in, I was prompted with "You were reconnected to your last game. Resuming..." I tried this several times and still received the same result. I even closed out the applications on my laptop and tried to access the game through the app on my phone, but was met with the same message. I've repeated this process and restarted the devices, but still receive the same error. Please advise.Caedus0 May 5, 2016
May 1, 2016 Cursor Size on Mac It's been 3 years. Put the cursor to normal size like PC.Terranasus1 May 1, 2016
May 1, 2016 Hearthstone wont open when i start it everytime i open hearthstone in battlenet it gets stuck in the title screen like it's trying to load the game but it wont. when i try to open the game in finder it just crashed, I've tried to reinstall it a couple of times but it wont help.Hellman2 May 1, 2016
May 1, 2016 Sick of the poor quality. Hire someone to fix I just crashed again a little while ago. MacBook Pro (Retina, 13-inch, Late 2013), eight gigs of RAM, MacOS 10.10.5 (14F27). While the game is free, Blizzard's records will show that I've pumped a fair amount of money into it. I expect it to not crash. This is 2015, and crashing is amateurish and shows a lack of caring. I've had the rainbow crash most frequently, but this last one the game just popped. My machine is utterly stable. Even Firefox doesn't crash, which is saying something. Only Hearthstone crashes. Only Hearthstone. You guys aren't doing this for free. You're being paid to write code that doesn't crash. I'm not going to pop another quarter into the vending machine until I've gone a month without a crash. Right now that means September 21st will be my first opportunity to buy cards (I like collecting gold cards) assuming no more crashes after the most recent one. So let's hop to it, guys. While you're at it, a Linux client would be nice. And BlackBerry 10. Unity supports them both. Go have a look! http://unity3d.com/THX113812 May 1, 2016
May 1, 2016 It's recommended to solve resolution problem Just PLEASE make the high quality resolution available on Retina screen on my Macbook It could do me a great favor ac well as other Mac players Thank You! (I'm from China. I'm here to tell you my problem Honestly. Please help me.)GeniusChenXW0 May 1, 2016
Apr 30, 2016 Crash on friendslist and frequent disconnects Stop !@#$ting on us Blizzard. How did you manage to %^-* Hearthstone for OSX up even more than it was? I can't see my friendslist without everything going down the crapper, and now it disconnects at least twice per turn as well. GG. This does not happen in bootcamp. Late 2013 MBPrleirosn1 Apr 30, 2016
Apr 30, 2016 game crash when open friend list mac OSX sytemziruo4 Apr 30, 2016
Apr 29, 2016 crash! I am playing hs on Mac. Sometimes game colors changes after game crashes and i need to cmd+alt+esc and close the game. When i reconnect, there is no game and it shows defeat in arena. Is there any way i can do without close the game? Sorry for bad english.Unwhere4 Apr 29, 2016
Apr 29, 2016 Cannot Play on MAC anymore I have not been able to play hearthstone on my Mac for two updates. It will not update on my computer. It says "we are having a problem transferring data please check your internet connection and try again." Every other game has no issues with updates.KrazyMormon0 Apr 29, 2016
Apr 29, 2016 game crash when trying to open friendslist 1. What were you doing prior to the crash? How long were you playing for? I have been playing since 2014 September, and the friend's list scrolling bug for mac clients have been around since late 2015 if I recall correctly. 2. Is there any steps you can do that will consistently reproduce the crash? There is a pre-existing bug where I crash when I scroll my friend's list sometimes on my hearthstone mac client; the more players online on my list (especially legend players), the more likely for my friend's list to crash. After the 5.0 patch with the nerfs, everytime I click on the friend's list menu pop out button on my mac client it crashes immediately without even popping out the menu for me to spectate or challenge etc. 3. Please copy/paste the contents of your player.log file and post them in this thread! Player.log can be found in ~/Library/Logs/Unity/. player: D 21:52:53.1348720 OnNetCacheObjReceived SAVE --> NetCacheFeatures D 21:52:53.2909530 OnNetCacheObjReceived SAVE --> NetCacheFeatures D 21:52:53.2953900 ---RegisterFriendChallenge--- D 21:52:53.4640690 ---RegisterCollectionManager--- D 21:52:53.4649000 ---RegisterScreenBox--- D 21:52:53.4712060 ---RegisterFeatures--- D 21:52:54.2558100 ---RegisterScreenLogin--- D 21:52:54.4914950 OnNetCacheObjReceived SAVE --> NetCacheProfileProgress D 21:52:54.6270170 OnNetCacheObjReceived SAVE --> NetCacheCollection D 21:52:54.7416710 OnNetCacheObjReceived SAVE --> NetCacheCardValues D 21:52:54.7501540 OnNetCacheObjReceived SAVE --> NetCacheDecks D 21:52:54.8558890 OnNetCacheObjReceived SAVE --> NetCacheArcaneDustBalance D 21:52:54.8898690 OnNetCacheObjReceived SAVE --> NetCacheBoosters D 21:52:54.8907280 legend rank 232 D 21:52:54.8907780 OnNetCacheObjReceived SAVE --> NetCacheMedalInfo D 21:52:54.9219990 OnNetCacheObjReceived SAVE --> NetCacheRewardProgress D 21:52:54.9569920 OnNetCacheObjReceived SAVE --> NetCacheClientOptions D 21:52:55.0224340 OnNetCacheObjReceived SAVE --> NetCachePlayerRecords D 21:52:55.0821220 OnNetCacheObjReceived SAVE --> NetCacheTavernBrawlInfo D 21:52:55.0917600 OnNetCacheObjReceived SAVE --> NetCacheTavernBrawlRecord D 21:52:55.0918090 OnNetCacheObjReceived SAVE --> NetCacheNotSoMassiveLogin D 21:52:55.0927900 OnNetCacheObjReceived SAVE --> NetCacheGoldBalance D 21:52:55.1266770 OnNetCacheObjReceived SAVE --> NetCacheHeroLevels D 21:52:55.1285520 OnNetCacheObjReceived SAVE --> NetCacheCardBacks D 21:52:55.1908380 OnNetCacheObjReceived SAVE --> NetCacheAccountLicenses D 21:52:55.2571560 OnNetCacheObjReceived SAVE --> NetCacheFavoriteHeroes D 21:52:55.2904790 ---RegisterFeatures--- D 21:52:55.5597590 OnNetCacheObjReceived SAVE --> NetCacheProfileNotices D 21:52:55.6937270 NetCache <<<GET NetCacheProfileNotices D 21:52:55.9547860 OnNetCacheObjReceived SAVE --> NetCacheProfileNotices D 21:53:03.3959330 Network.GetDeckContents 507106828, 531299473, 534562011, 534854589, 535360794, 535821356, 535879670, 535998815, 536001977, 536348896 Loading screen: D 21:52:50.5250080 Box.Awake() D 21:52:50.8614480 LoadingScreen.OnSceneLoaded() - prevMode=STARTUP currMode=LOGIN D 21:52:50.8615880 LoadingScreen.OnSceneLoaded() - m_assetLoadStartTimestamp=5247657586136002824 D 21:52:50.8618650 LoadingScreen.OnSceneLoaded() - END - INVALID != Phase.WAITING_FOR_SCENE_LOAD Hardware Overview: Model Name: MacBook Pro Model Identifier: MacBookPro11,1 Processor Name: Intel Core i5 Processor Speed: 2.6 GHz Number of Processors: 1 Total Number of Cores: 2 L2 Cache (per Core): 256 KB L3 Cache: 3 MB Memory: 8 GB Boot ROM Version: MBP111.0138.B16 SMC Version (system): 2.16f63 Graphics: Intel Iris 1536 MBHotMEOWTH19 Apr 29, 2016
Apr 28, 2016 How does Hearthstone run on the new MacBook? Title says it all. On the 12" retina MacBooks released by Apple last year (and updated this week), does Hearthstone run okay?BenTobith3 Apr 28, 2016
Apr 28, 2016 Game Freezes When I Try to Chat This is not consistent. Sometimes when I chat with friends in the Mac HS client the game freezes, with rainbow wheel that doesn't resolve and I have to force quit. I searched and cannot find this issue anywhere else. Please help, it's preventing me from playing any matches with friends, which effectively prevents me from entering tournaments. Edit: troubleshooting, this happens specifically when my friends list is open. The on e at the bottom left of the screen. I don't have to be chatting at all, it just happened as I tried to spectate someone.MortFeld6 Apr 28, 2016
Apr 28, 2016 crash the game freezes when I open my friend listGriever9 Apr 28, 2016
Apr 26, 2016 I cant open hearthstone, crash when i am opening hearthstone it crashes. i have tried repairing and uninstalling.ZeVoid1 Apr 26, 2016
Apr 26, 2016 Hearthstone Not Responding I have discovered an issue with Hearthstone on my late 2013 iMac running El Capitan. If I try to load the game with my USB mouse plugged in, it will not open. If I load the game with my magic mouse it opens fine?? This is particularly frustrating as my magic mouse is no longer fully operational and I spent money on a new mouse. Any chance of this bug being fixed or is there a workaround?SlipperyJohn0 Apr 26, 2016
Apr 25, 2016 game crush update* not only the friends list crushes, just seconds ago, when I trying to visit the quest log, the game crushed too.... That's insane... El Capitan 10.11.4 Mid 2014 Macbook Pro RetinaIoriNatsu1 Apr 25, 2016
Apr 24, 2016 khadgar why can't I get the khadgar toon it's there but won't come up so I can use itsweetrose220 Apr 24, 2016