Mac Technical Support

Apr 7, 2016 Hearthstone won't load So when I start up battle.net and click hearhstone the game greys out and says running then just goes back to blue and says play. I am running OS X Lion and my laptop meets the requirements to play.RagingMark0 Apr 7, 2016
Apr 7, 2016 Split Screen feature? This is kind of a suggestion/question... Would Blizzard be able to make Hearthstone compatible with Mac's Split Screen feature? I like to watch Twitch while playing hearthstone at the same time so it would be could to be able to use the feature. (Sorry if I posted in the wrong area, I don't know where else to put this plus I'm new to forum posting)JayJay0 Apr 7, 2016
Apr 7, 2016 Can't click next I'm stuck on the first screen that's displaying my rank for last season and it's not letting me click next. I've tried uninstalling and resetting game preferences, but neither is helping.Pananda7 Apr 7, 2016
Apr 7, 2016 Firewall Everytime I open the apps with my Firewall on, it always ask me to approve (allow/deny)tthe connection of the game. It is very annoying. Is my OS issue or game issue?MurphyLeong0 Apr 7, 2016
Apr 6, 2016 very unstable server Lost a couple of battles in row because of crash and now i even can not enter the game(Americas). What's Going on?NaughtyBoy0 Apr 6, 2016
Apr 6, 2016 Firewall issues in OS X Mavericks I've seen that every time I open Hearthstone when I have my firewall on, it always prompt me to allow or deny the incoming connections of the game. I don't know exactly if this is an OS issue or a game issue, but it's kinda annoying.Kurtz6 Apr 6, 2016
Apr 3, 2016 Stuck in the loading screen! So my problem is that whenever I trie to launch the game the loading screen appear (with the door) and I just get stuck in the loading screen.TaupeMorose0 Apr 3, 2016
Apr 2, 2016 10200243 payment problem When i try to purchase an arena admission it pops that my payment method is not accepted then i confirmed my payment method on the webside and relaunched the game so the same problem poped up . I have repaired the game and deleted cashe folders but it doesnt works still . Its asking to confirm payment method on website every time .AVENATOR0 Apr 2, 2016
Apr 2, 2016 Waiting for Authorization Glitch So I tried to purchase LOE but it didn't go through. Now whenever i try to enter arena or buy packs, it shows a waiting for authorization screen. There is also something under it saying that i should go to this website for help. When I try to do that it says the site doesn't exist. pls helpJohnCena1 Apr 2, 2016
Mar 31, 2016 App Switcher doesn't work still (Command+Tab) I saw that there was a thread from 2014 and thought to add it a more recent one. When playing in Fullscreen mode you are unable to Command Tab out of the app. And only in fullscreen mode. If you have VoiceOver on, Command+F5, and press Control-Option+F1 F1 or F2 F2. But not just command tab.ZergonCreep0 Mar 31, 2016
Mar 30, 2016 Just can't log-in anymore! PLEASE HELP!!! Since I started playing Hearthstone, (round 2.5 months ago), I became seriously addicted to it, playing it almost daily for more (sometimes even many) hours. Just telling this to let You people know, how much it means to me now, and how seriously handicapped I feel, for just not being able to log-in to the game anymore. So I beg You guys, please, urgently, DO something about my problem, ASAP!!! Namely, everything was just fine a day ago, I was playing the game for more hours again, then after I left it, nothing extraordinary happened at all. Still, when I tried to log in today, the Battlenet server just couldn't connect me, and it still fails to connect, in this very moment! I am playing on Europe server, is it possible it's down for this long, even if due an eventually unpredicted maintainance??? (btw, according to some Hearthstone IRC participants I asked today, the server runs just fine, there is nothing wrong with it at all) As for my internet connection, it works just fine, like before, I noticed/encountered no changes or restrictions with it at all, so I am really clueless what is causing this long connection-failure or timeout. I even tried to change my password, but just couldn't log-in with the new one either! The only modification I made on my computer this last day was updating Java, and I seriously doubt that could be connected with the Battlenet server, or my connection to it. (after all I did that a month ago too, and no such problem occured) So PLEASE help me determine the cause, and find a solution of this very frustrating problem of mine, ASAP, Hearthstone became one of the 2 games I spend the very most of my spare time with!!! Caccio72 from HungaryCaccio721 Mar 30, 2016
Mar 30, 2016 can't pass playful spirit screen Hey there, since I updated my ipad mini 2 to iOS 9.3 (today morning) I can't pass playful spirit screen. Its just stuck at this screen. Its active (no freeze) but if I tap display its just try reconnect over and over again. Anyone have same issues? Or better, know how to solve this? Thanks for your time and bet regards.DrDoomYn00b0 Mar 30, 2016
Mar 30, 2016 Can't get hearthstone for mac Where on Earth is the app or download or website or whatever it is? I've been trying to find it but there's nothing from this actual site to get me there. The big purple "PLAY FREE NOW" button isn't actually a button. What am I missing?Robin0 Mar 30, 2016
Mar 27, 2016 This rainbow bug is getting ridiculous I've been experiencing the rainbow graphics bug for several months now on my Macbook. As of a few days ago, after some patch, I am no longer able to rejoin games. Once I get the bug, or see that I am about to get it, I force quit the game as quickly as possible and then re-open Hearthstone. Traditionally, because this happens about every half hour every time I play, I know that I am able to rejoin the game. But 3 separate times today after experiencing the bug, I do not get prompted to rejoin the game. I just see the main menu. It also counts as a loss. This happens during ranked play. I've reported this bug multiple times, with multiple details. This is getting stupid. I basically can't play the game. I've done everything, I've followed the rules, I've properly reported the errors, I've waited patiently, and this !@#$ keeps happening. Wtf is wrong with your company.HoneyBadger15 Mar 27, 2016
Mar 25, 2016 mac app store Okay so this is mostly a request to Blizzard directly. On my mac computer there is an admin password that doesn't allow me to download games off the internet, but it does allow me to download apps. I'm sure I'm not the only one in my position or something like it. I know that hearthstone is already on the iphone App Store so it would be nice if it was on the mac App Store. I really want to play your game so please do this.Ninjawizard2 Mar 25, 2016
Mar 22, 2016 Mac OS 10.11.4 Now Available Apple has released their newest OS Update, 10.11.4. Patch notes for this release can be found on Apple's website. Both for system security and game compatibility, we recommend keeping your Operating System up to date. Some issues that previously impacted game performance have been addressed as well!Glaxigrav0 Mar 22, 2016
Mar 22, 2016 Stucked At Loading Screen (Inn Door) Hi, I'm experiencing difficulties on getting into Hearthstone from my Macbook. It used to works fine but after patch 4.2 I couldn't get into the game. It just stops at the loading screen (where the inn door is displayed) with the glowing hearth in the middle, but it just won't proceed from there. In addition when I hit the Enter button it says "You don't have any friends online right now", but doesn't do anything as well. UPDATE 2016 Mar 22nd, FIXED : I managed to fixed my problem by changing the system language to English. My Macbook was running Japanese when this problem arises, found similar user reporting this at the following thread, in Japanese though, user Akitk pointed out that switching the system's language to English will solve the issue. http://us.battle.net/hearthstone/ja/forum/topic/20742864577 Hope this helps on other players as well. Here's the partial of the log file generated, please help. Thanks in advance. =================================================== 2016-03-21 16:58:51.481: Error loading config file client.config 2016-03-21 16:58:51.482: 2016-03-21 16:58:51.482: Warning: Failed to read DeviceEmulation from client.config 2016-03-21 16:58:51.572: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.Initialize () ApplicationMgr.InitializeGame () ApplicationMgr.Initialize () ApplicationMgr.Awake () 2016-03-21 16:58:51.910: System Info: 2016-03-21 16:58:51.910: SystemInfo - Device Name: Melvin MacBook Pro 2016-03-21 16:58:51.910: SystemInfo - Device Model: MacBookPro11,1 2016-03-21 16:58:51.910: SystemInfo - OS: Mac OS X 10.10.5 2016-03-21 16:58:51.911: SystemInfo - CPU Type: Intel(R) Core(TM) i5-4308U CPU @ 2.80GHz 2016-03-21 16:58:51.911: SystemInfo - CPU Cores: 4 2016-03-21 16:58:51.911: SystemInfo - System Memory: 16384 2016-03-21 16:58:51.911: SystemInfo - Screen Resolution: 1920x1080 2016-03-21 16:58:51.911: SystemInfo - Screen DPI: 82 2016-03-21 16:58:51.912: SystemInfo - GPU ID: 2606 2016-03-21 16:58:51.912: SystemInfo - GPU Name: Intel Iris OpenGL Engine 2016-03-21 16:58:51.912: SystemInfo - GPU Vendor: Intel Inc. 2016-03-21 16:58:51.912: SystemInfo - GPU Memory: 1536 2016-03-21 16:58:51.912: SystemInfo - GPU Shader Level: 30 2016-03-21 16:58:51.912: SystemInfo - GPU NPOT Support: Full 2016-03-21 16:58:51.913: SystemInfo - Graphics API (version): OpenGL 2.1 [2.1 INTEL-10.6.33] 2016-03-21 16:58:51.913: SystemInfo - Graphics API (type): OpenGL2 2016-03-21 16:58:51.913: SystemInfo - Graphics Supported Render Target Count: 8 2016-03-21 16:58:51.914: SystemInfo - Graphics Supports 3D Textures: True 2016-03-21 16:58:51.914: SystemInfo - Graphics Supports Compute Shaders: False 2016-03-21 16:58:51.914: SystemInfo - Graphics Supports Image Effects: True 2016-03-21 16:58:51.915: SystemInfo - Graphics Supports Render Textures: True 2016-03-21 16:58:51.915: SystemInfo - Graphics Supports Render To Cubemap: True 2016-03-21 16:58:51.915: SystemInfo - Graphics Supports Shadows: True 2016-03-21 16:58:51.916: SystemInfo - Graphics Supports Sparse Textures: False 2016-03-21 16:58:51.916: SystemInfo - Graphics Supports Stencil: 1 2016-03-21 16:58:51.916: SystemInfo - Graphics RenderTextureFormat.ARGBHalf: True 2016-03-21 16:58:51.916: SystemInfo - Graphics Metal Support: False 2016-03-21 16:58:52.526: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:53.858: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:53.953: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:53.987: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.020: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.054: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.088: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.121: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.154: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.187: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.225: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.259: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.293: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.325: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.359: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.391: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.425: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.458: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.491: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.524: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update () 2016-03-21 16:58:54.557: NullReferenceException: Object reference not set to an instance of an object Network.GetTargetServer () Network.InitBattleNet () Network.ProcessNetwork () SplashScreen.Update ()Talizorah3 Mar 22, 2016
Mar 21, 2016 Mac 10.6.8 Can somebody help me?! Is there anyway to get hearthstone to work on Mac ios 10.6.8? Ive tried a number of things and nothing seems to work. Any advice is appreciated.Cogshallman1 Mar 21, 2016
Mar 21, 2016 Hearthstone console information for 4.2 bug Hearthstone console information for 4.2 bug can't log into HS. You reach the doors on screen. The title screen does not appear. The game just times out. Sandbox: Hearthstone(44672) System Policy: deny(1) file-write-create /usr/share/.mono I thought the issue was a permissions issue so I ran this in Terminal (cause you can't fix permissions in disk utility 10.11) sudo /usr/libexec/repair_packages --repair --standard-pkgs --volume / After this I ran HS again, same result as above but I got a very different set of information in console: 21/03/2016 3:38:14.535 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[44895]) Service exited with abnormal code: 1 21/03/2016 3:38:14.535 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 3:38:18.412 AM !@#[1624]: LaunchServices: Could not store $%^-identifiers file at /private/var/db/-*!/com.apple.lsdschemes.plist 21/03/2016 3:38:18.000 AM kernel[0]: AMDRadeonX3000_AMDAccelDevice: IOUserClient outputCount count mismatch 21/03/2016 3:38:18.750 AM Hearthstone[44896]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.11.3. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number. Call location: 21/03/2016 3:38:18.751 AM Hearthstone[44896]: 0 CarbonCore 0x944f0913 ___Gestalt_SystemVersion_block_invoke + 135 21/03/2016 3:38:18.751 AM Hearthstone[44896]: 1 libdispatch.dylib 0x992f9763 _dispatch_client_callout + 50 21/03/2016 3:38:18.751 AM Hearthstone[44896]: 2 libdispatch.dylib 0x992f963f dispatch_once_f + 78 21/03/2016 3:38:18.751 AM Hearthstone[44896]: 3 libdispatch.dylib 0x992faec9 dispatch_once + 31 21/03/2016 3:38:18.751 AM Hearthstone[44896]: 4 CarbonCore 0x9446c576 _Gestalt_SystemVersion + 1047 21/03/2016 3:38:18.751 AM Hearthstone[44896]: 5 CarbonCore 0x9446b6a5 Gestalt + 154 21/03/2016 3:38:18.751 AM Hearthstone[44896]: 6 Hearthstone 0x00edb6f4 _ZN12GraphicsCaps18DetectDriverBugsGLEi + 388 21/03/2016 3:38:20.000 AM kernel[0]: Sandbox: Hearthstone(44896) System Policy: deny(1) file-write-create /usr/share/.mono 21/03/2016 3:38:22.797 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.Hearthstone.44896) Could not resolve origin of domain. XPC services in this domain's bundle will not be bootstrapped: error = 109: Invalid property list, taint = (null) 21/03/2016 3:38:24.545 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[44897]) Service exited with abnormal code: 1 21/03/2016 3:38:24.545 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 3:38:34.555 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[44898]) Service exited with abnormal code: 1 21/03/2016 3:38:34.555 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 3:38:44.567 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[44899]) Service exited with abnormal code: 1 21/03/2016 3:38:44.567 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. I even tried to log in with the OS X 10.11 System Integrity Protection disabled. And console told me this as I started HS up. 21/03/2016 4:12:09.380 AM !@#[452]: LaunchServices: Could not store $%^-identifiers file at /private/var/db/-*!/com.apple.lsdschemes.plist 21/03/2016 4:12:10.000 AM kernel[0]: AMDRadeonX3000_AMDAccelDevice: IOUserClient outputCount count mismatch 21/03/2016 4:12:10.623 AM Hearthstone[738]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.11.3. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number. Call location: 21/03/2016 4:12:10.692 AM Hearthstone[738]: 0 CarbonCore 0x944f0913 ___Gestalt_SystemVersion_block_invoke + 135 21/03/2016 4:12:10.692 AM Hearthstone[738]: 1 libdispatch.dylib 0x992f9763 _dispatch_client_callout + 50 21/03/2016 4:12:10.692 AM Hearthstone[738]: 2 libdispatch.dylib 0x992f963f dispatch_once_f + 78 21/03/2016 4:12:10.692 AM Hearthstone[738]: 3 libdispatch.dylib 0x992faec9 dispatch_once + 31 21/03/2016 4:12:10.692 AM Hearthstone[738]: 4 CarbonCore 0x9446c576 _Gestalt_SystemVersion + 1047 21/03/2016 4:12:10.692 AM Hearthstone[738]: 5 CarbonCore 0x9446b6a5 Gestalt + 154 21/03/2016 4:12:10.692 AM Hearthstone[738]: 6 Hearthstone 0x00edb6f4 _ZN12GraphicsCaps18DetectDriverBugsGLEi + 388 21/03/2016 4:12:12.183 AM WindowServer[295]: disable_update_timeout: UI updates were forcibly disabled by application "Hearthstone" for over 1.00 seconds. Server has re-enabled them. 21/03/2016 4:12:12.709 AM WindowServer[295]: common_reenable_update: UI updates were finally reenabled by application "Hearthstone" after 1.53 seconds [0.65fps] (server forcibly re-enabled them after 1.00 seconds [1.00fps]) 21/03/2016 4:12:12.000 AM kernel[0]: Sandbox: Hearthstone(738) System Policy: allow(0) file-write-create /usr/share/.mono 21/03/2016 4:12:15.005 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[740]) Service exited with abnormal code: 1 21/03/2016 4:12:15.005 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 4:12:25.015 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[741]) Service exited with abnormal code: 1 21/03/2016 4:12:25.015 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 4:12:30.047 AM com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.pid.Hearthstone.738) Could not resolve origin of domain. XPC services in this domain's bundle will not be bootstrapped: error = 109: Invalid property list, taint = (null) 21/03/2016 4:12:35.025 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[743]) Service exited with abnormal code: 1 21/03/2016 4:12:35.025 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 4:12:35.789 AM mds[64]: (Volume.Normal:2464) volume:0x7fa794860000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/firmwaresyncd.iIvgxU 21/03/2016 4:12:36.266 AM deleted[593]: normalizeUserMountpoint:736 volRoot failed for /Volumes/firmwaresyncd.iIvgxU 21/03/2016 4:12:36.266 AM deleted[593]: _validateVolume:758 unable to normalize volume: "/Volumes/firmwaresyncd.iIvgxU", vol: (null) 21/03/2016 4:12:45.256 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[749]) Service exited with abnormal code: 1 21/03/2016 4:12:45.256 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 4:12:55.314 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[750]) Service exited with abnormal code: 1 21/03/2016 4:12:55.314 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 4:12:58.880 AM WindowServer[295]: disable_update_timeout: UI updates were forcibly disabled by application "Hearthstone" for over 1.00 seconds. Server has re-enabled them. 21/03/2016 4:13:05.325 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[751]) Service exited with abnormal code: 1 21/03/2016 4:13:05.325 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 4:13:15.376 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[752]) Service exited with abnormal code: 1 21/03/2016 4:13:15.376 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 4:13:23.551 AM WindowServer[295]: _CGXRemoveWindowFromWindowMovementGroup: window 0x3d is not attached to window 0x7d 21/03/2016 4:13:25.384 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system[753]) Service exited with abnormal code: 1 21/03/2016 4:13:25.384 AM com.apple.xpc.launchd[1]: (org.freedesktop.dbus-system) Service only ran for 0 seconds. Pushing respawn out by 10 seconds. 21/03/2016 4:13:26.761 AM WindowServer[295]: _CGXRemoveWindowFromWindowMovementGroup: window 0x3d is not attached to window 0x7d 21/03/2016 4:13:28.750 AM WindowServer[295]: _CGXRemoveWindowFromWindowMovementGroup: window 0x3d is not attached to window 0x7d 21/03/2016 4:13:30.355 AM WindowServer[295]: _CGXRemoveWindowFromWindowMovementGroup: window 0x3d is not attached to window 0x7d The same issue happens with no change. The TLDR is I still can not log into HS. But I can log in to HS vis iOS (iPhonw and iPad) which is really weird. On the same IP. Proves that this is somehow an OS X side issue. Something is happening with the app on OS X to not allow many people to log in there. We'd all like a fix to this issue.the8thark2 Mar 21, 2016
Mar 20, 2016 Hearthstone crashing on early 2008 i mac. My mac is running OS X El Capitan. I'll be playing with no problems for 10 to 30 mins and then all of a sudden everything on the screen freezes. The only option for me is to turn my computer completely off and then back on again. Any suggestions would be appreciated.yellowrunner0 Mar 20, 2016
Mar 20, 2016 Crashes on iMac Ever since the update, either my Hearthstone won't open or when it opens, I can maybe play a game and then I get stuck searching for an opponent for a while and it will pretend to find someone and just stay there. Until it says the sprites message and kicks me back to Battle.net where I launch Hearthstone again and it won't load. I then have to Force quit Hearthstone and try and try again until it maybe loads up. Anyone else having this problem?Danny903920 Mar 20, 2016
Mar 20, 2016 500 wins no golden portait I got 500 wins on my hunter out of the game it is golden but when I am playing a match my portrait is not golden, I have done a match against someone on my friend list and they confirmed that it isn't golden so it isn't just on my end as other golden portraits show up as golden just not my hunterBbbqforhire0 Mar 20, 2016
Mar 19, 2016 not able to download patch 4.2 on mac I've been trying to update the new patch for hearthstone for a while now and it doesn't download. It wasn't my wifi because everything else was working fine with the wifi. It just does not download and if it does it just gets stuck in one spot and never keeps progressing.Dan8 Mar 19, 2016
Mar 19, 2016 60 fps on iMac Pro ? I just bought it and I'm trying to figure out how to change Hearthstone to 60 fps. Any help would be greatly appreciated. Thanks.birth0 Mar 19, 2016
Mar 19, 2016 Store screen stuck Im trying to get into the store screen and all i get is Opening the Necropolis for the first time. Just keeps spinning. The game still responds like i can close the menu or open settings or chat. But i can never get to the store. I just came back to the game wanted to check out some of the new stuff since launch.Korbendallas1 Mar 19, 2016
Mar 18, 2016 Can't patch on iPhone Hi. Ever since the latest patch came out, I've been unable to play Hearthstone on my iPhone 6. Originally, I was told it was because I needed to patch the game. When I went to get the patch, my phone acted like it was in the process of starting the game up, but the line that traces around the perimeter of the circle representing progress never advanced. Now I'm simply told I can't connect to the internet at all, though my phone can do anything else online. I would really appreciate some advice on how to fix this. Thanks for your time.Deviryn0 Mar 18, 2016
Mar 18, 2016 Stuck forever on Hearthstone tavern doors..(Mid-2011 MacAir) So after I updated the game, I couldn't play Hearthstone. It gets stuck at the tavern door with the "Hearthstone : Heroes of Warcraft" stuff or something page. I tried reinstalling the game and I saw that I didn't meet the requirements, which was 2.2GHZ, mine was 1.7GHZ (using a mid-2011 mac book air). However it worked fine for the last two years and after this update it is just..stuck. Any similar issues or help?Transylvania6 Mar 18, 2016
Mar 17, 2016 500 wins no golden potrait Hi so I have won 500 games got the splash screen, I tried switching out portraits with the one I paid for, but rexar doesn't show up as golden in matches, when I choose it is golden just not in game. Reloging doesn't fix the issueBbbqforhire0 Mar 17, 2016
Mar 17, 2016 Can't login after the update. Forever stuck at the Door. Not even the title is shown.Faiz14 Mar 17, 2016
Mar 15, 2016 Can't install Bnet-Launcher, worked before?! Hey guys, I'm using a Macbook from 2008, which is pretty old, but still running smoothly. Yesterday I still could use the battle.net Launcher and Hearthstone pretty well. Today I formated the Mac, for the first time since 2008 and its running even more smoothly. Only problem: When I try to install the battle.net-Launcher, it says my OS X is too outdated to install it. Whats the problem now? I mean, I could use the battle.net-Launcher fully without any restrictions yesterday on the same OS X. All updates and upgrades installed. What does that mean? That you can use a battle.net-App, if it was installed before the support for 10.6 was stopped, but you cannot install it anew? This would suck real hard...Ysuran1 Mar 15, 2016
Mar 15, 2016 Unable launch HS at all. Hi, for ~ 2 weeks now I have been completely unable to launch Hearthstone at all on my iMac. The Battle.net launcher won't open at all, all I get is "Starting Battle.net..." and after about 3 secs it closes. I can't even launch the Hearthstone app from the main folder. This is the same for all my Blizzard games, the only one that will launch from the folder is the World of Warcraft.app but even that only works occasionally. Any help would be greatly appreciated.Wink1 Mar 15, 2016
Mar 15, 2016 Disconnects Hello, I've got a problem after the last Patch updated. My internet is always online and all my apps still can be refresh and nothing going wrong. In the game I have a quick dcs issue. I am having Dcs all the time and I don't know the reason why..... Someone pls help or check it out if there is a problem. Thank You.NightRaven0 Mar 15, 2016
Mar 14, 2016 Playful sprites! I get this a couple of times every time I try to start the game, before it eventually works. Is this a common issue? Is it being worked on?Taskenspillr2 Mar 14, 2016
Mar 14, 2016 Battlenet launcher never finishes on MacBook Can't install wow on my MacBook pro, it only gets as far as the blizzard launcher which downloads halfway then stops,Qtpi0 Mar 14, 2016
Mar 12, 2016 Cannot install Hearthstone and even battle.ne Hello, I was trying to instal Hearthstone on my MacBook. But overtime even when I had created new user for that reason I was not able to did that. There is a error notification: Process: battle.net [700] Path: /Applications/Battle.net.app/Contents/Battle.net.6734/Battle.net.app/Contents/MacOS/battle.net Identifier: battle.net Version: 1.3.7.6734 (1.3.7 [6734]) Code Type: X86 (Native) Parent Process: Switcher [699] Responsible: battle.net [700] User ID: 501 Date/Time: 2016-02-21 19:50:33.872 +0100 OS Version: Mac OS X 10.11.3 (15D21) Report Version: 11 Anonymous UUID: 95522127-9A68-B6DF-0711-5B30591CC5E2 Sleep/Wake UUID: 193552F2-662E-4445-996D-E120626C37FF Time Awake Since Boot: 3900 seconds System Integrity Protection: enabled Crashed Thread: 0 Main Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Application Specific Information: terminating with uncaught exception of type boost::filesystem3::filesystem_error: boost::filesystem::status: Permission denied: "/Users/jakub_sobotka/Library/Application Support/Battle.net/Battle.net.config" abort() called Thread 0 Crashed:: Main Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x9ec6a58a __pthread_kill + 10 1 libsystem_pthread.dylib 0x9a0a9448 pthread_kill + 101 2 libsystem_c.dylib 0x9b925c34 abort + 156 3 libc++abi.dylib 0x921699c9 abort_message + 169 4 libc++abi.dylib 0x9218a5cf default_terminate_handler() + 272 5 libc++abi.dylib 0x92187bed std::__terminate(void (*)()) + 14 6 libc++abi.dylib 0x92187607 __cxa_throw + 122 7 net.battle.app 0x001a6663 0xab000 + 1029731 8 net.battle.app 0x005c2e17 0xab000 + 5340695 9 net.battle.app 0x005c2d69 0xab000 + 5340521 10 net.battle.app 0x005c0c77 0xab000 + 5332087 11 net.battle.app 0x005e7592 0xab000 + 5490066 12 net.battle.app 0x005e9f9d 0xab000 + 5500829 13 net.battle.app 0x000b3872 0xab000 + 34930 14 net.battle.app 0x000b3835 start + 53 Thread 1: 0 libsystem_kernel.dylib 0x9ec6ad76 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9a0a752d _pthread_wqthread + 1289 2 libsystem_pthread.dylib 0x9a0a4f72 start_wqthread + 34 Thread 2:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x9ec6b812 kevent_qos + 10 1 libdispatch.dylib 0x920a770e _dispatch_mgr_invoke + 234 2 libdispatch.dylib 0x920a72e2 _dispatch_mgr_thread + 52 Thread 3: 0 libsystem_kernel.dylib 0x9ec6ad76 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9a0a752d _pthread_wqthread + 1289 2 libsystem_pthread.dylib 0x9a0a4f72 start_wqthread + 34 Thread 4: 0 libsystem_kernel.dylib 0x9ec6ad76 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9a0a752d _pthread_wqthread + 1289 2 libsystem_pthread.dylib 0x9a0a4f72 start_wqthread + 34 Thread 5:: ThreadedSink 0 libsystem_kernel.dylib 0x9ec6bea2 __sem_wait + 10 1 net.battle.app 0x000e9475 0xab000 + 255093 2 net.battle.app 0x0041275b 0xab000 + 3569499 3 net.battle.app 0x004131c0 0xab000 + 3572160 4 net.battle.app 0x0041318c 0xab000 + 3572108 5 net.battle.app 0x001c6e27 0xab000 + 1162791 6 libsystem_pthread.dylib 0x9a0a7a26 _pthread_body + 138 7 libsystem_pthread.dylib 0x9a0a799c _pthread_start + 155 8 libsystem_pthread.dylib 0x9a0a4f96 thread_start + 34 Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0xa40b36b0 ecx: 0xbff5499c edx: 0x00000000 edi: 0xa390b000 esi: 0x00000006 ebp: 0xbff549b8 esp: 0xbff5499c ss: 0x00000023 efl: 0x00000206 eip: 0x9ec6a58a cs: 0x0000000b ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f cr2: 0xa40b1a10 Logical CPU: 0 Error Code: 0x00080148 Trap Number: 132 Binary Images: 0xab000 - 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0x9c8cdfff libkeymgr.dylib (28) <E47E99AD-6392-3809-80B4-B87AD715641A> /usr/lib/system/libkeymgr.dylib 0x9c8ce000 - 0x9c8dafff com.apple.CrashReporterSupport (10.11 - 717) <4E24941F-86D7-3205-99E0-C08F6119F7AE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport 0x9c8db000 - 0x9c924ff7 com.apple.coreservices.SharedFileList (24.4 - 24.5) <B956DA81-45B9-3DDB-919A-CB8EB20EE91E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SharedFileList.framework/Versions/A/SharedFileList 0x9c925000 - 0x9c925fff com.apple.Carbon (154 - 157) <B301CCD8-EF6D-3902-9CAF-57FC455BEF4C> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x9c926000 - 0x9c928ffb libsystem_secinit.dylib (20) <DD1B99C0-690A-3173-AF96-A960F544475F> /usr/lib/system/libsystem_secinit.dylib 0x9c929000 - 0x9c932ffb com.apple.CommonAuth (4.0 - 2.0) <F703279C-3067-32C6-A30C-C1E76F9AF74C> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth 0x9ccd5000 - 0x9cce8fff com.apple.Sharing (442.9.1 - 442.9.1) <7E576D03-9DAC-3443-9677-7B96DF4A8450> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing 0x9cce9000 - 0x9ccedfff com.apple.CommonPanels (1.2.6 - 96) <E960D411-EF1D-3135-A937-C06C05E91C02> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels 0x9ccee000 - 0x9cd6dff3 com.apple.framework.IOKit (2.0.2 - 1179.20.6) <52129524-EAB6-3502-9F85-320757C855CE> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 0x9cd71000 - 0x9da4cffb com.apple.AppKit (6.9 - 1404.34) <8963DD10-06B6-3D8A-B101-4C6D2831609C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x9da4d000 - 0x9da4dfff libOpenScriptingUtil.dylib (169.1) <9903C678-0FBF-3703-B88E-C007305189A1> /usr/lib/libOpenScriptingUtil.dylib 0x9da4e000 - 0x9db73ff3 com.apple.CoreText (352.0 - 494.10) <525E0248-7BE3-3808-B939-FC808F01EAAA> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText 0x9db74000 - 0x9dc78fff libJP2.dylib (1442) <7A31DA72-CDC5-31A3-A55F-EFD954B36480> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib 0x9dc83000 - 0x9dc83fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <F594A9DE-AE5D-317E-9CC2-1E69DB9577C6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib 0x9dc84000 - 0x9df1cff7 com.apple.security (7.0 - 57337.20.44) <BAE2D763-2BFF-3729-8EC8-3B058CF8A2A8> /System/Library/Frameworks/Security.framework/Versions/A/Security 0x9df1d000 - 0x9df34ffb libsystem_coretls.dylib (83.20.8) <E10E6575-C8E4-3D58-BBE7-11217C0F2B79> /usr/lib/system/libsystem_coretls.dylib 0x9df35000 - 0x9df5dffb libxpc.dylib (756.20.4) <383A5544-1BED-3DBE-8C52-7AFE84758268> /usr/lib/system/libxpc.dylib 0x9df5e000 - 0x9e197ff7 libFosl_dynamic.dylib (16.24) <E7FBD847-0A7B-3931-8AFC-D95552DACFA0> /usr/lib/libFosl_dynamic.dylib 0x9e198000 - 0x9e1edff7 com.apple.htmlrendering (77 - 1.1.4) <E0FD424A-B136-35CE-B1D7-233528DAFB89> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering 0x9e1ee000 - 0x9e1f6fff com.apple.CoreServices.FSEvents (1223.10.1 - 1223.10.1) <BEB2E1B7-753C-3923-9AEB-6D9BC58818EE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents 0x9e1f7000 - 0x9e204ff7 com.apple.speech.synthesis.framework (5.4.12 - 5.4.12) <77ECDE96-4EED-3845-9940-619FF1B624B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x9e213000 - 0x9e215fff libCVMSPluginSupport.dylib (12.0.40.6) <FB87BAAF-B4AA-3577-A797-963A987BC7B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib 0x9e216000 - 0x9e30bff3 com.apple.CoreMedia (1.0 - 1731.15.33) <659F3235-354E-3B48-8303-6F631E37C9A0> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia 0x9e30c000 - 0x9e312fff com.apple.IOAccelerator (205.1 - 205.1) <28D9411D-43AC-3B2F-838E-CB806FF6EBC8> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelerator 0x9e313000 - 0x9e313fff libunc.dylib (29) <94FDAC72-06B2-3C73-9963-417ECB3D0645> /usr/lib/system/libunc.dylib 0x9e930000 - 0x9e95eff7 libarchive.2.dylib (33.20.2) <FB7EA848-C053-3016-9317-BEB146619816> /usr/lib/libarchive.2.dylib 0x9e998000 - 0x9ebb6ffb libicucore.A.dylib (551.41) <63CA5C15-7832-3780-8743-97A526D533F9> /usr/lib/libicucore.A.dylib 0x9ebb7000 - 0x9ebfafff libGLU.dylib (12.0.40.6) <47E1CD2C-8336-357E-B0F3-D2083E773949> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib 0x9ebfb000 - 0x9ec4ffff com.apple.Symbolication (1.4 - 58044) <475BACB7-A14F-354D-A120-5EE0CB311638> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication 0x9ec50000 - 0x9ec70ffb libsystem_kernel.dylib (3248.30.4) <98207959-1604-385F-A42B-D8AFC8FE9985> /usr/lib/system/libsystem_kernel.dylib 0x9ec71000 - 0x9ec7dff7 libkxld.dylib (3248.30.4) <1B2DF6C9-CD1D-3D97-BE15-CB126AFAA6CF> /usr/lib/system/libkxld.dylib 0x9ec7e000 - 0x9ec91ff7 libcmph.dylib (6) <7FEE63DB-D02D-3E53-9A0C-2787A49D125C> /usr/lib/libcmph.dylib 0x9ecb5000 - 0x9ecc3ff3 com.apple.opengl (12.0.40 - 12.0.40) <CD5CC1BC-17A5-321F-89DB-3392938E4391> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL 0x9ecc4000 - 0x9eccefff libsystem_notify.dylib (150.20.3) <07A9536A-D1CB-3EBC-885F-E02E579E2C81> /usr/lib/system/libsystem_notify.dylib 0x9ecd8000 - 0x9ed4eff3 com.apple.securityfoundation (6.0 - 55126) <73A72782-AE1A-3A4E-9EEA-1E7A4167DB9D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation 0x9ed4f000 - 0x9ed6afff com.apple.CFOpenDirectory (10.11 - 194) <5093B1B6-AB59-3E7A-AF1C-AC7877432272> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory 0xbad00000 - 0xbad01fff libLatin2Converter.dylib (68) <EF7CCDBB-1F98-35E3-9FBE-C3CDDF4A37F2> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 1 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 1521 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=278.1M resident=0K(0%) swapped_out_or_unallocated=278.1M(100%) Writable regions: Total=56.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=56.0M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 2048K 2 Kernel Alloc Once 4K 2 MALLOC 41.1M 23 MALLOC guard page 48K 9 Process Corpse Info 2048K 2 Stack 10.1M 7 Stack Guard 56.0M 7 VM_ALLOCATE 24K 4 __DATA 11.0M 220 __IMAGE 528K 2 __LINKEDIT 57.9M 18 __OBJC 2812K 70 __TEXT 220.3M 223 __UNICODE 552K 2 mapped file 147.9M 136 shared memory 320K 8 =========== ======= ======= TOTAL 552.4M 719 Thanks for help! JacobJacob2 Mar 12, 2016
Mar 8, 2016 Can't Download/Install I am trying to download Hearthstone so I can play on my Mac, but when I get the Hearthstone-Setup.zip and open the Hearthstone-Setup app to start it, it always stops saying that there is some sort of error. I am fully up to date with my Mac, El Capitan 10.11.3, and downloaded the game installer from the both the hearthstone website and battlenet website. I am also connected via ethernet with the wifi turned off. Can someone please help me? I'm at a loss on what to do.Themicg0 Mar 8, 2016
Mar 7, 2016 Can't Download and Install: Iusse BLZBNTBTS00 I want to download Hearthstone for my computer, and I have tried multiple times and still keep getting an error. So I've come here for answers. I download the Mac game installer from the hearthstone website and the message comes up after a few minutes or downloading :Themicg0 Mar 7, 2016
Mar 5, 2016 Waiting for authorisation... The waiting for authorisation screen on the store and arena would not go away. It has been a few days already. Help!SxAxMxUxExL0 Mar 5, 2016
Feb 26, 2016 Wrong rank shown after match ends I ofter tumble upon this bug on my MacBook Pro. Sometimes after the end of the match it shows my rank from before the match instead of my new rank. When I go into the Play mode screen it shows the new correct rank. Whenever this bug occurs, its also not displaying my quest progress or quests completed popups. When I restart the game, it shows all the quest progress updates and achievement completed popups. In addition to the mentioned bug my Hearthstone client often displays a "Game closed" message when launching the game for the first 1-2 times. I am running: Macintosh OS X 10.11.3 MacBook Pro (Retina, 15-inch, Late 2013) 2,3 GHz Intel Core i7 16 GB 1600 MHz DDR3 NVIDIA GeForce GT 750M 2048 MBZebra0 Feb 26, 2016
Feb 25, 2016 Rainbow glitches and unable to recconect The rainbow glitches to game crash have been going on for well over a year now. I used to be able to reconnect but lately I have been losing so many games because I open the game again and it doesnt even attempt to reconnect. Why did Blizzard take this feature out? With such a game breaking bug that has been going on for far too long it doesnt make sense. Before I spend anymore money on an expansion I would expect blizzard to fix such blatant bugs that have been going on for so long. Is there an actual plan to fix the terrible code?TotesMagotes2 Feb 25, 2016
Feb 25, 2016 Infinite rope My HS for Mac has become less stable recently with a LOT more crashes including the rainbow crash. I just ran into the one where the opponent's turn should be over but the rope stays there infinitely. The most frustrating thing is that I have no choice but to force quit the client, which registers all these as losses, which really sucks in arena.fobbymaster0 Feb 25, 2016
Feb 23, 2016 Multitasking not working while fullscreen I can not command + TAB or swipe it away Hearthstone while it is running. I run osx 10.11.2 (El Capitan)iceqb2 Feb 23, 2016
Feb 23, 2016 Reporting a weird event I was about to defeat this player KingTone187 and during his turn the game got disconnected and when it got reconnected I lost all my minions he was at full health. and at the end of the match it said reconnecting to server. I just thought it was not normal because all my minions were gone.wakaflaka0 Feb 23, 2016
Feb 23, 2016 New Expansion & Game Modes and still no fix? You can make a new expansion, you can work on editing hundreds on cards, you can make new game modes, you can make new brawls constantly, but you cant fix the rainbow graphics problem on mac? Are you serious blizzard? Do all mac users have to boycott your game to get it through your thick skulls? The problem is not hard to replicate like you are lying about. Play through 6-7 games and see it mess up, EVERYTIME. It's not even reconnecting me anymore, you support is terrible, your coders and IT's are terrible. Your customer service for mac users are on the level of comcast. get your !@#$ together.Mistique4 Feb 23, 2016
Feb 22, 2016 Mouse flashing/flickering on OSX EL Capitan Hello i have macbook air 13" 2013, in heartstone my mouse flickers between the gaming and system cursorsallvator0 Feb 22, 2016
Feb 21, 2016 Cannot instal Hearthstone even a Battle.net Hello I was trying to instal Hearthstone on my MacBook. But overtime even when I had created new user for that reason I was not able to did that. Process: battle.net [700] Path: /Applications/Battle.net.app/Contents/Battle.net.6734/Battle.net.app/Contents/MacOS/battle.net Identifier: battle.net Version: 1.3.7.6734 (1.3.7 [6734]) Code Type: X86 (Native) Parent Process: Switcher [699] Responsible: battle.net [700] User ID: 501 Date/Time: 2016-02-21 19:50:33.872 +0100 OS Version: Mac OS X 10.11.3 (15D21) Report Version: 11 Anonymous UUID: 95522127-9A68-B6DF-0711-5B30591CC5E2 Sleep/Wake UUID: 193552F2-662E-4445-996D-E120626C37FF Time Awake Since Boot: 3900 seconds System Integrity Protection: enabled Crashed Thread: 0 Main Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Application Specific Information: terminating with uncaught exception of type boost::filesystem3::filesystem_error: boost::filesystem::status: Permission denied: "/Users/jakub_sobotka/Library/Application Support/Battle.net/Battle.net.config" abort() called Thread 0 Crashed:: Main Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x9ec6a58a __pthread_kill + 10 1 libsystem_pthread.dylib 0x9a0a9448 pthread_kill + 101 2 libsystem_c.dylib 0x9b925c34 abort + 156 3 libc++abi.dylib 0x921699c9 abort_message + 169 4 libc++abi.dylib 0x9218a5cf default_terminate_handler() + 272 5 libc++abi.dylib 0x92187bed std::__terminate(void (*)()) + 14 6 libc++abi.dylib 0x92187607 __cxa_throw + 122 7 net.battle.app 0x001a6663 0xab000 + 1029731 8 net.battle.app 0x005c2e17 0xab000 + 5340695 9 net.battle.app 0x005c2d69 0xab000 + 5340521 10 net.battle.app 0x005c0c77 0xab000 + 5332087 11 net.battle.app 0x005e7592 0xab000 + 5490066 12 net.battle.app 0x005e9f9d 0xab000 + 5500829 13 net.battle.app 0x000b3872 0xab000 + 34930 14 net.battle.app 0x000b3835 start + 53 Thread 1: 0 libsystem_kernel.dylib 0x9ec6ad76 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9a0a752d _pthread_wqthread + 1289 2 libsystem_pthread.dylib 0x9a0a4f72 start_wqthread + 34 Thread 2:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x9ec6b812 kevent_qos + 10 1 libdispatch.dylib 0x920a770e _dispatch_mgr_invoke + 234 2 libdispatch.dylib 0x920a72e2 _dispatch_mgr_thread + 52 Thread 3: 0 libsystem_kernel.dylib 0x9ec6ad76 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9a0a752d _pthread_wqthread + 1289 2 libsystem_pthread.dylib 0x9a0a4f72 start_wqthread + 34 Thread 4: 0 libsystem_kernel.dylib 0x9ec6ad76 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9a0a752d _pthread_wqthread + 1289 2 libsystem_pthread.dylib 0x9a0a4f72 start_wqthread + 34 Thread 5:: ThreadedSink 0 libsystem_kernel.dylib 0x9ec6bea2 __sem_wait + 10 1 net.battle.app 0x000e9475 0xab000 + 255093 2 net.battle.app 0x0041275b 0xab000 + 3569499 3 net.battle.app 0x004131c0 0xab000 + 3572160 4 net.battle.app 0x0041318c 0xab000 + 3572108 5 net.battle.app 0x001c6e27 0xab000 + 1162791 6 libsystem_pthread.dylib 0x9a0a7a26 _pthread_body + 138 7 libsystem_pthread.dylib 0x9a0a799c _pthread_start + 155 8 libsystem_pthread.dylib 0x9a0a4f96 thread_start + 34 Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0xa40b36b0 ecx: 0xbff5499c edx: 0x00000000 edi: 0xa390b000 esi: 0x00000006 ebp: 0xbff549b8 esp: 0xbff5499c ss: 0x00000023 efl: 0x00000206 eip: 0x9ec6a58a cs: 0x0000000b ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f cr2: 0xa40b1a10 Logical CPU: 0 Error Code: 0x00080148 Trap Number: 132 Binary Images: 0xab000 - 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0x9bf60ff7 com.apple.QTKit (7.7.3 - 2943) <BD81EE28-E02F-376D-AAED-A899095DADEB> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit 0x9c052000 - 0x9c055ff7 libsystem_sandbox.dylib (460.30.1) <72C07083-0974-30CF-8209-921D80C0E124> /usr/lib/system/libsystem_sandbox.dylib 0x9c080000 - 0x9c099fff com.apple.Kerberos (3.0 - 1) <68828DF9-B75F-33C3-89ED-7BAFBDF4FE56> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos 0x9c0a8000 - 0x9c0a9fff liblangid.dylib (122) <3432A383-168D-3522-8B32-BEABE733FC8F> /usr/lib/liblangid.dylib 0x9c0aa000 - 0x9c0e6fff com.apple.RemoteViewServices (2.0 - 99) <E5B204E6-A5D2-32D2-A42E-967646E46C26> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices 0x9c0e7000 - 0x9c0ecff7 libmacho.dylib (875.1) <036B7BFD-C804-3DD5-8EBE-1D256642382F> /usr/lib/system/libmacho.dylib 0x9c0ed000 - 0x9c0effff libsystem_configuration.dylib (802.20.7) <A54B0743-DF8D-3163-9285-E96EF7B7FDA9> /usr/lib/system/libsystem_configuration.dylib 0x9c2e4000 - 0x9c2e4fff com.apple.ApplicationServices (48 - 48) <9FF928B3-6DD8-3316-9825-649C472F1020> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices 0x9c2e5000 - 0x9c2e5fff com.apple.CoreServices (728.6 - 728.6) <5EF202D8-6D60-3AD7-BA67-DF4B99C11E1C> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices 0x9c2e6000 - 0x9c2e9fff libpam.2.dylib (20) <A5D72430-8F29-3E9A-AE11-087ED0CB7506> /usr/lib/libpam.2.dylib 0x9c2ea000 - 0x9c2f1fff com.apple.agl (3.3.1 - AGL-3.3.1) <578521ED-BE56-3B26-A3C7-A9834A2235D8> /System/Library/Frameworks/AGL.framework/Versions/A/AGL 0x9c3de000 - 0x9c7391eb libobjc.A.dylib (680) <51E0CF8B-55D3-3474-872D-CA60A3AA79F0> /usr/lib/libobjc.A.dylib 0x9c866000 - 0x9c88cffb libPng.dylib (1442) <47B4A940-E559-34BB-A9E0-A941F3EB256E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib 0x9c88d000 - 0x9c8ccffb libGLImage.dylib (12.0.40.6) <85DAA7E2-E3B3-3107-9790-EE688677AD66> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib 0x9c8cd000 - 0x9c8cdfff libkeymgr.dylib (28) <E47E99AD-6392-3809-80B4-B87AD715641A> /usr/lib/system/libkeymgr.dylib 0x9c8ce000 - 0x9c8dafff com.apple.CrashReporterSupport (10.11 - 717) <4E24941F-86D7-3205-99E0-C08F6119F7AE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport 0x9c8db000 - 0x9c924ff7 com.apple.coreservices.SharedFileList (24.4 - 24.5) <B956DA81-45B9-3DDB-919A-CB8EB20EE91E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SharedFileList.framework/Versions/A/SharedFileList 0x9c925000 - 0x9c925fff com.apple.Carbon (154 - 157) <B301CCD8-EF6D-3902-9CAF-57FC455BEF4C> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x9c926000 - 0x9c928ffb libsystem_secinit.dylib (20) <DD1B99C0-690A-3173-AF96-A960F544475F> /usr/lib/system/libsystem_secinit.dylib 0x9c929000 - 0x9c932ffb com.apple.CommonAuth (4.0 - 2.0) <F703279C-3067-32C6-A30C-C1E76F9AF74C> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth 0x9ccd5000 - 0x9cce8fff com.apple.Sharing (442.9.1 - 442.9.1) <7E576D03-9DAC-3443-9677-7B96DF4A8450> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing 0x9cce9000 - 0x9ccedfff com.apple.CommonPanels (1.2.6 - 96) <E960D411-EF1D-3135-A937-C06C05E91C02> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels 0x9ccee000 - 0x9cd6dff3 com.apple.framework.IOKit (2.0.2 - 1179.20.6) <52129524-EAB6-3502-9F85-320757C855CE> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 0x9cd71000 - 0x9da4cffb com.apple.AppKit (6.9 - 1404.34) <8963DD10-06B6-3D8A-B101-4C6D2831609C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x9da4d000 - 0x9da4dfff libOpenScriptingUtil.dylib (169.1) <9903C678-0FBF-3703-B88E-C007305189A1> /usr/lib/libOpenScriptingUtil.dylib 0x9da4e000 - 0x9db73ff3 com.apple.CoreText (352.0 - 494.10) <525E0248-7BE3-3808-B939-FC808F01EAAA> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText 0x9db74000 - 0x9dc78fff libJP2.dylib (1442) <7A31DA72-CDC5-31A3-A55F-EFD954B36480> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib 0x9dc83000 - 0x9dc83fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <F594A9DE-AE5D-317E-9CC2-1E69DB9577C6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib 0x9dc84000 - 0x9df1cff7 com.apple.security (7.0 - 57337.20.44) <BAE2D763-2BFF-3729-8EC8-3B058CF8A2A8> /System/Library/Frameworks/Security.framework/Versions/A/Security 0x9df1d000 - 0x9df34ffb libsystem_coretls.dylib (83.20.8) <E10E6575-C8E4-3D58-BBE7-11217C0F2B79> /usr/lib/system/libsystem_coretls.dylib 0x9df35000 - 0x9df5dffb libxpc.dylib (756.20.4) <383A5544-1BED-3DBE-8C52-7AFE84758268> /usr/lib/system/libxpc.dylib 0x9df5e000 - 0x9e197ff7 libFosl_dynamic.dylib (16.24) <E7FBD847-0A7B-3931-8AFC-D95552DACFA0> /usr/lib/libFosl_dynamic.dylib 0x9e198000 - 0x9e1edff7 com.apple.htmlrendering (77 - 1.1.4) <E0FD424A-B136-35CE-B1D7-233528DAFB89> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering 0x9e1ee000 - 0x9e1f6fff com.apple.CoreServices.FSEvents (1223.10.1 - 1223.10.1) <BEB2E1B7-753C-3923-9AEB-6D9BC58818EE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents 0x9e1f7000 - 0x9e204ff7 com.apple.speech.synthesis.framework (5.4.12 - 5.4.12) <77ECDE96-4EED-3845-9940-619FF1B624B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x9e213000 - 0x9e215fff libCVMSPluginSupport.dylib (12.0.40.6) <FB87BAAF-B4AA-3577-A797-963A987BC7B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib 0x9e216000 - 0x9e30bff3 com.apple.CoreMedia (1.0 - 1731.15.33) <659F3235-354E-3B48-8303-6F631E37C9A0> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia 0x9e30c000 - 0x9e312fff com.apple.IOAccelerator (205.1 - 205.1) <28D9411D-43AC-3B2F-838E-CB806FF6EBC8> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelerator 0x9e313000 - 0x9e313fff libunc.dylib (29) <94FDAC72-06B2-3C73-9963-417ECB3D0645> /usr/lib/system/libunc.dylib 0x9e930000 - 0x9e95eff7 libarchive.2.dylib (33.20.2) <FB7EA848-C053-3016-9317-BEB146619816> /usr/lib/libarchive.2.dylib 0x9e998000 - 0x9ebb6ffb libicucore.A.dylib (551.41) <63CA5C15-7832-3780-8743-97A526D533F9> /usr/lib/libicucore.A.dylib 0x9ebb7000 - 0x9ebfafff libGLU.dylib (12.0.40.6) <47E1CD2C-8336-357E-B0F3-D2083E773949> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib 0x9ebfb000 - 0x9ec4ffff com.apple.Symbolication (1.4 - 58044) <475BACB7-A14F-354D-A120-5EE0CB311638> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication 0x9ec50000 - 0x9ec70ffb libsystem_kernel.dylib (3248.30.4) <98207959-1604-385F-A42B-D8AFC8FE9985> /usr/lib/system/libsystem_kernel.dylib 0x9ec71000 - 0x9ec7dff7 libkxld.dylib (3248.30.4) <1B2DF6C9-CD1D-3D97-BE15-CB126AFAA6CF> /usr/lib/system/libkxld.dylib 0x9ec7e000 - 0x9ec91ff7 libcmph.dylib (6) <7FEE63DB-D02D-3E53-9A0C-2787A49D125C> /usr/lib/libcmph.dylib 0x9ecb5000 - 0x9ecc3ff3 com.apple.opengl (12.0.40 - 12.0.40) <CD5CC1BC-17A5-321F-89DB-3392938E4391> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL 0x9ecc4000 - 0x9eccefff libsystem_notify.dylib (150.20.3) <07A9536A-D1CB-3EBC-885F-E02E579E2C81> /usr/lib/system/libsystem_notify.dylib 0x9ecd8000 - 0x9ed4eff3 com.apple.securityfoundation (6.0 - 55126) <73A72782-AE1A-3A4E-9EEA-1E7A4167DB9D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation 0x9ed4f000 - 0x9ed6afff com.apple.CFOpenDirectory (10.11 - 194) <5093B1B6-AB59-3E7A-AF1C-AC7877432272> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory 0xbad00000 - 0xbad01fff libLatin2Converter.dylib (68) <EF7CCDBB-1F98-35E3-9FBE-C3CDDF4A37F2> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 1 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 1521 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=278.1M resident=0K(0%) swapped_out_or_unallocated=278.1M(100%) Writable regions: Total=56.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=56.0M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 2048K 2 Kernel Alloc Once 4K 2 MALLOC 41.1M 23 MALLOC guard page 48K 9 Process Corpse Info 2048K 2 Stack 10.1M 7 Stack Guard 56.0M 7 VM_ALLOCATE 24K 4 __DATA 11.0M 220 __IMAGE 528K 2 __LINKEDIT 57.9M 18 __OBJC 2812K 70 __TEXT 220.3M 223 __UNICODE 552K 2 mapped file 147.9M 136 shared memory 320K 8 =========== ======= ======= TOTAL 552.4M 719 Model: MacBookAir6,2, BootROM MBA61.0099.B21, 2 processors, Intel Core i5, 1,4 GHz, 4 GB, SMC 2.13f15 Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.21.94.136.1a1) Bluetooth: Version 4.4.3f4 16616, 3 services, 18 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: APPLE SSD SD0128F, 121,33 GB USB Device: USB 3.0 Bus USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller Thunderbolt Bus: MacBook Air, Apple Inc., 23.6 Thanks for help.Jacob0 Feb 21, 2016
Feb 21, 2016 Hearthstone random crashes The game crashed 2 times since yesterday, one time after have found an opponent and another after few minutes from the start of the match, the screen stopped and the charging symbol appeared on the cursor, the only thing i was able to do was close the App and restart it, but the game doesn't reconnect to the match and doesn't even says something about that, i want to know if is a known bug and if can be resolved since i'm playing for top100 and i'm losing several ranks for this.Iniven1 Feb 21, 2016
Feb 20, 2016 I can't install Hearthstone or any other game Hey , just after the release of "The Grand Tournament" i could'nt install the patches so i wasn't able to play , i installed the game and the client then i reinstalled the client , that's when i couldn't a thing i tried what the support said yet Nothing helped ..HousinHD7 Feb 20, 2016
Feb 17, 2016 Problemas para jugar en Mi iPad Hola, tengo problemas al encender el juego en Mi iPad, corre los 5 primeros segundos y luego se apaga. Ayuda por favor.lulu0 Feb 17, 2016
Feb 17, 2016 Hearthstone won't launch - black window As the title says, when i launch HS a window opens like normal, but just stays black forever and nothing happens! I've tried reinstalling but it didn't help. I have El Capitan and everything worked until a couple of days ago, i didn't change anything or do anything new, it just didn't work!Atomizer5 Feb 17, 2016