Game freezes when go to create new deck.

Mac Technical Support
My game freezes when I got to make a new deck. I will add my system specs to this for some added help.

Version Information for: /Applications/Hearthstone/Hearthstone Beta Launcher.app
CFBundleShortVersionString 1.5.0.1847
CFBundleVersion 1

Version Information for: /Applications/Hearthstone/Hearthstone.app
CFBundleShortVersionString Unity Player version 4.2.1f4
CFBundleVersion 4.2.1f4

Hardware Information:
Model Name: iMac
Model Identifier: iMac10,1
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB

Operating System Information:
ProductName: Mac OS X
ProductVersion: 10.8.5
BuildVersion: 12F45
Freezes for me as well.

After the intro when the game takes you to create a new deck, the game freezes after you select your hero (in this case the Mage). I can still access friends list and options menu, but cannot go back, add cards to deck, etc.

Hearthstone version: 1.0.0.3890

Hardware Information:
Model: MacBook Air
Year: Mid 2012
Processor: 1.8ghz i5
RAM: 8gb

OS:
Version: 10.9 (13A598)

Let me know if you need more info. I was unable to find any logs besides the installer log.
Same here.

MacMini 6,1 (2.5 GHz i5) Late 2012
16 Gb RAM
Intel HD Graphics 4000, 768 VRAM
Latest Mountain Lion (10.8.5)

No logs, game is frozen, however game menus are responsive.

Cheers.
Exactly the same happens here.

Windows 8
All compatible hardwares :)
Same as Llorsh,

The game menu is response so I can quit but I can not create/move decks. The back button does not work.

15.4 Macbook Pro with Retina Display
2.4 Ghz Intel Core i7
8GB DDR3
OSX 10.8.5
2560x1440

Join the Conversation

Return to Forum