Have not received Power Core card back yet

Technical Support
A week ago, I went to the hearthstone eSports event in Santa Ana. The people running the event asked for my battletag so I could receive the Power Core card back and I gave it to them. I still have not received the card back. Is this normal?
Hey simon,

It can take a few weeks after an event for the card back to be granted.
alright thank you
It has been a month already... Still no news about it?

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