Waiting on another installation or update bug

Mac Technical Support
Hello,

I have been trying to start hearthstone on my computer for the past three days, but it will not even let me play it as it says 'waiting for another installation or update' and there are no other updates or installations currently running. It has been the same message for three days, it works absolutely fine on my Iphone yet not on my laptop. Can anyone give me some way to deal with this please.

Cheers
Hello,

There are several things that could cause Hearthstone/Blizzard App to be stuck on "waiting for another installation or update". Normally this can be fixed by one of the steps below.

• Run the Hearthstone repair tool.

• Make sure your account on the Mac is set as the Administrator.

• Delete these Blizzard App files here and here.

• It is possible another program could be interfering with Hearthstone. To see if this is the case please run your computer with login items disabled.

• I have seen some security programs cause this to happen before. Temporarily disable any security program.

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