High Sierra 10.13 Freeze bug

Mac Technical Support
Since I upgraded for High Sierra 10.13, my game always freeze when I'm in game :-/
Never had this type of bug before, i had the rainbow bug but now it's only freeze random and this can occur at my first game.

Sorry for my bad english, i hope this will not take long :(
Hey UnGaulois,

To help find what is causing this freezing, please post some information about the Mac and the Hearthstone error log.

    1) Open the Apple menu and select About This Mac.
    2) Post the Mac OS X version number
    3) Post the Type of Mac. Exp: MacBook Pro (15 inch, Mid 2014)
    4) Post the Processor, Memory, and Graphics
    5) Post the Hearthstone Error Logs.

Paste the Hearthstone Error Logs into the post, select and highlight everything you just pasted, and hit the "code" button (</>). That'll make the information much more readable.

I have the same issue
MAC OSX 10.13
Macbook Pro 15 inch mid 2012,
2,3 GHz Intel Core i7 / 16GB of ram crucial (DDR3L) / Intel HD Graphics 4000 1536 MB

For the error logs... Inside the InspectorReporter folder, there is only a thing called Blizzard Error...
I can see a file called D3Debug.txt, but it only has the info i just provided you.
It looks like this:
2017.11.19 10:46:23.739280442 Diablo III Release (No Assertions) running under OS X 10.13 (17A405)
2017.11.19 10:46:23.747731018 <BUILD> (131774-1595828)</BUILD>
2017.11.19 10:46:24.337518625 System Model: MacBookPro9,1
2017.11.19 10:46:24.606646073 Cheats: DISABLED
2017.11.19 10:46:24.607391401 CPU Vendor: GenuineIntel
2017.11.19 10:46:24.644380180 CPU Details: Intel(R) Core(TM) i7-3615QM CPU @ 2.30GHz
2017.11.19 10:46:24.854854267 CPU Processors: 1
2017.11.19 10:46:25.555201305 CPU Cores: 4
2017.11.19 10:46:25.560983516 CPU Threads: 8
2017.11.19 10:46:25.659754431 16384.00 MB of total physical memory
2017.11.19 10:46:25.832757508 OS Language: nl-BE
2017.11.19 10:46:25.990979612 Application Path: /Applications/Diablo III/
2017.11.19 10:46:26.007933299 ----------------------------------------------

2017.11.19 10:46:26.062918823 Command Line:

Join the Conversation

Return to Forum