iOS12 Authorization Welcome Bundle

Mac Technical Support
I'm having trouble buying the new welcome pack (Dragon + 10 packs $5 US) on my iPhone 7 (Latest iOS, 12 i think). I'm stuck on the "Waiting for Authorization" and have followed the troubleshooting steps here [https://us.battle.net/support/en/article/10458].

I'm not sure if it's been a full 30 minutes since I first attempted the purchase, but after logging out and resetting, the "Waiting for Authorization" resumed immediately upon re-entering the Shop and is still spinning... ~15+minutes now. I do have my phone settings to request my thumbprint, which hasn't popped up yet (no problems with this in the past). Help please and thanks in advance?!

Join the Conversation

Return to Forum