Daily quests plundered by Blizzard

Bug Report
I was very angry when I knew that a 50 gold quest was plundered by Blizzard, once again!! Even I read the ‘News’ section everyday, in both US English and traditional Chinese versions, I have no clue that I will be punished to have 2 quests left before this tavern brawl. The lost of 50 golds is very significant. You need to win 15 games to earn 50 golds, which needs several hours of playing. I think the 4th hidden quest slot is a good feature because those having 2 quests left are not deserved for the punishment. I hope to get back my plundered 50 golds!!
What are you talking about?
02/21/2019 03:13 AMPosted by Lokisdottir
What are you talking about?
I had 2 quests left by the end of 20 Feb. 1 regular daily quest and 1 tavern brawl quest were received on 21 Feb. As there were altogether 4 quests, a 50 gold quest was replaced by the TB quest, and I lost 50 golds as a result.
02/21/2019 03:13 AMPosted by Lokisdottir
What are you talking about?


You can find out here. https://us.battle.net/forums/en/hearthstone/topic/20771147338

Basically, the fourth quest slot for Season of Rastakhan event last week was a bug, eventhough it helps player a lot, and they decided to fix it and informed it very late and on this forum only, which hardly anybody care to visit at all. Well, now I visit it more often to see how they response about this.
This behavior (special event quest overwrites a regular quest if you already have 3 in your log) has always been the case, for the past 5+ years. Only last week did it allow you to keep 4 quests, and since it was a bug they fixed it as soon as possible. I don't think they need to claim loudly on all forums, websites, etc. every time they fix a bug.
02/21/2019 01:41 PMPosted by Rhasimir
This behavior (special event quest overwrites a regular quest if you already have 3 in your log) has always been the case, for the past 5+ years. Only last week did it allow you to keep 4 quests, and since it was a bug they fixed it as soon as possible. I don't think they need to claim loudly on all forums, websites, etc. every time they fix a bug.
To me, the 4th quest slot looks like a new feature rather than a bug. I couldn’t find any abnormal behavior last week. As a result, it is normal to expect the same will happen this week. Even this is a bug fixing, as it has obvious negative impact to many players, the announcement should reach more players.

For those who can read Chinese, the following two articles from yahoo Taiwan esports talk about this issue:

https://tw.esports.yahoo.com/爐石戰記-拉斯塔哈賽季亂鬥登場-設計師-聖騎強無敵-術士作壞了-072400600.html

https://tw.esports.yahoo.com/爐石戰記-勇士大亂鬥第二回合登場-第四個任務成空想-034700785.html
Another helpful player, BigHugger, posted a well explained explanation for why it was a bug, there were a number of things going wrong with the 4th quest. The fact that you did not notice them does not mean they did not happen to other:
https://us.battle.net/forums/en/hearthstone/topic/20771087353#post-2
02/22/2019 05:44 AMPosted by Rhasimir
Another helpful player, BigHugger, posted a well explained explanation for why it was a bug, there were a number of things going wrong with the 4th quest. The fact that you did not notice them does not mean they did not happen to other:
https://us.battle.net/forums/en/hearthstone/topic/20771087353#post-2
I am an Asian player. I seldom read this forum. My point is: as this is not an obvious bug and will likely affect many players, Blizzard should make the announcement in advance, not only on the US forum. Up to now, I can’t see such an announcement in the Chinese version of the official site.
Oh I absolutely agree that it would have been better to announce this in a more obvious and more timely way. I don't know about non-English places, but even in the English speaking world the announcement was too late. Especially after so many people did get the special quest as a fourth quest, it is logical that people would expect this to be intended. They should have been warned early enough that they could still clear out a quest slot before the new quest came in.

However, this is not a discussion that fits here on the bug report forum. It is not the task of QA staff (the Blizzard people that this forum is for) to comment on Blizzard's communication strategy. If you want to make your feedback heard to Blizzard, I recommend posting this in the Community Feedback forum.

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