Systems Check Issue

Technical Support
After checking forums and doing everything that I can, still doesnt work.

I have changed the language preferences
turned off firewalls and security settings
cleared cache and cookies
reset the internet and checked setting
placed the file on the c drive, only ran c drive
re downloaded a new file after 30min

dont know what else i can do, please need some help.
forgot to add, also ran as admin
still no help with this
you searched bad then, open internet explorer, press and hold alt+f and uncheck the work offline field.
I use Firefox but I looked at IE anyways and it was already unchecked. so nope that's not it.
to be fair, you haven't even stated what issue are you getting

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