Packet loss making the game unplayable

Technical Support
I cannot connect to servers in game and the game is lagging to the point where I cannot play. My internet works perfectly for any other game
PING:
PING 70.54.132.91 (70.54.132.91) 56(84) bytes of data.

--- 70.54.132.91 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3003ms

08/08/2016 07:14:16 UTC
--------------------

PING:
PING 70.54.132.91 (70.54.132.91) 56(84) bytes of data.

--- 70.54.132.91 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3003ms

08/08/2016 07:14:16 UTC
--------------------

TRACEROUTE:
traceroute to 70.54.132.91 (70.54.132.91), 15 hops max, 60 byte packets
1 24.105.12.5 (24.105.12.5) 2.623 ms 2.693 ms 2.859 ms
2 24.105.30.146 (24.105.30.146) 3.404 ms 3.420 ms 3.423 ms
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

08/08/2016 07:14:16 UTC
--------------------

TRACEROUTE:
traceroute to 70.54.132.91 (70.54.132.91), 15 hops max, 60 byte packets
1 24.105.44.6 (24.105.44.6) 0.993 ms 1.117 ms 1.173 ms
2 24.105.62.152 (24.105.62.152) 1.129 ms 1.325 ms 1.342 ms
3 37.244.1.102 (37.244.1.102) 2.353 ms 2.381 ms 2.548 ms
4 37.244.1.34 (37.244.1.34) 2.368 ms 2.521 ms 2.542 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

08/08/2016 07:14:16 UTC
--------------------

MTR:
Start: Mon Aug 8 07:14:16 2016
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1.|-- 24.105.12.5 0.0% 10 0.6 0.7 0.5 1.5 0.0
2.|-- 24.105.30.146 0.0% 10 1.2 1.3 1.1 2.2 0.0
3.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

08/08/2016 07:14:16 UTC
--------------------

MTR:
Start: Mon Aug 8 07:14:16 2016
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1.|-- 24.105.44.6 0.0% 10 1.2 0.9 0.6 2.3 0.0
2.|-- 24.105.62.152 0.0% 10 2.4 1.4 1.1 2.4 0.3
3.|-- 37.244.1.102 0.0% 10 3.4 2.7 2.5 3.6 0.3
4.|-- 37.244.1.34 0.0% 10 2.3 2.5 2.1 3.7 0.3
5.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

08/08/2016 07:14:16 UTC
--------------------
Same here, i get packet drops every 10s sometimes i seriously dont understand why, playing wow or hots never lost packets/lagged even once
alas again seems no one cares

lol
Same problem here in Ohio for me
I'm having the same issue (I actually posted about it on here also) that started a week ago. Looks like a lot of people are too. For me my ping stays constant in game (about 30), but my RTT and IND numbers fluctuate constantly and spike up to 200+.

The major thing that I have noticed, that is the same in my trace route, is :

--- 70.54.132.91 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3003ms

For me, 100% packet loss seems impossible. To me, this simply cannot be an issue with our ISP if we are able to play other games with no problems.
Played 3 games today, first went fine, now 2 game disconnects back to back. Internet is fine, battle.net app is still running, everything is running. he only way I can get the game back up is to close the client then I'm back at the main menu, there is no way to rejoin my lost game, and these disconnects will affect my teammates. For this reason I'm not playing competitive since it started after the DDoS issue, and yesterday and today has it been really bad. No lag, no ingame indication of anything.
For me it just seems to be the competitive mode that i experience the RTT lag.

http://pastebin.com/AjMqiZQs - TraceRt, pathping, WinMTR info!
A lot of people and me are experiencing high RTT since the last 2 big updates( ana and summer games) i think it comes from that
No trouble with Anna for me in Ohio but i think my problems started around the launch of the summer patch
08/09/2016 08:18 PMPosted by SwankyTiger
No trouble with Anna for me in Ohio but i think my problems started around the launch of the summer patch


i'm experiecning random packet loss last 2 months so :(
same here, and qp has same problem
08/09/2016 02:17 PMPosted by Archerz
For me it just seems to be the competitive mode that i experience the RTT lag.

http://pastebin.com/AjMqiZQs - TraceRt, pathping, WinMTR info!


So deleted the game an reinstalled. deleted the configuration file from documents\overwatch as well..

played a couple of games today and didn't lag out.
Unplayable atm for me, from Canada west coast. Some kind of insane lag spike and packet loss happening.
Host % Sent Recv Best Avrg Wrst Last
192.168.1.1 0 261 261 0 0 0 0
192.168.25.1 0 261 261 0 0 1 0
209-115-233-1.wifi.sta.shockware.com 0 261 261 1 2 17 2
No response from host 100 53 0 0 0 0 0
CLGRAB12DR01.bb.telus.com 18 151 125 76 237 4434 170
STTLWAWBCI01.bb.telus.com 1 253 251 79 160 1294 169
No response from host 100 53 0 0 0 0 0
37.244.5.33 1 257 256 114 201 1392 209
No response from host 100 53 0 0 0 0 0
37.244.1.103 1 253 251 100 194 1390 211
24.105.62.153 2 249 246 123 212 1399 214
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0
No response from host 100 53 0 0 0 0 0

this is a winmtr result i got and this is average for me i was wondering if anyone could look at it and help. i contacted blizzard and all they said is i have packet loss. but how do i fix it and where is it originating anything would help

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