OVERWATCH: LOST CONNECTION TO GAME SERVER

Technical Support
I have had the game since launch and unfortunately have been experiencing the same problem over and over again. I log in, connect to the server, prepare to enter the game, then back to the login screen with the message "LOST CONNECTION TO GAME SERVER". This also happens mid-game almost without fail during a very short play session. I figured by now there would have been a patch or an official fix, but no. Still getting the same message with no new information on the problem. And on top of all that, it seems like Blizzard has yet to even acknowledge the issue even though countless others are having the same problem. I know it isn't my internet connection or my PC's capabilities, therefore it must be something on Blizzard's end. All I'm asking is for confirmation that technical support is looking into the problem and are actively trying to fix it.
Hey Derv,

Likely there is something going on between you and the server. We are going to need to get you to run some connection tests so we can go from there. Just follow the below instructions for WinMTR and post the results and we can go from there.

1. Download WinMTR from http://winmtr.net/download-winmtr/
2. Unzip the WinMTR.zip file to the Desktop.
3. Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
4. Run the WinMTR.exe
5. Type the IP address you want to trace in the "Host" field. If you are not sure what IP address to use, be sure to check out our "Running A Pathping Test" (https://us.battle.net/support/en/article/running-a-pathping-test) support article, which mentions all of our IPs used for troubleshooting purposes.
6. Click on "Start" and then launch the game. Once you notice the connection issue, play for about 10 more minutes, minimize the game and click on "Stop".
7. Click on "Copy text to clipboard" and paste the results into your reply.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.0.0.1 - 0 | 4226 | 4226 | 0 | 0 | 6 | 1 |
| 149.84.48.253 - 75 | 1066 | 274 | 0 | 4 | 46 | 1 |
| alfred-gw.edge.alb2.inoc.net - 74 | 1069 | 278 | 12 | 13 | 19 | 14 |
| 65.126.224.61 - 74 | 1069 | 278 | 15 | 16 | 38 | 18 |
| No response from host - 100 | 847 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 851 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 852 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 851 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 849 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 851 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 851 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 849 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 851 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 849 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 851 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 849 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 849 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 849 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 848 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 849 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 849 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 849 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 847 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 847 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 849 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 847 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 847 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 847 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 847 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 847 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Here are the results of a test conducted in a much shorter time.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.0.0.1 - 0 | 1516 | 1516 | 0 | 0 | 8 | 0 |
| 149.84.48.253 - 74 | 387 | 104 | 0 | 10 | 214 | 1 |
| alfred-gw.edge.alb2.inoc.net - 75 | 383 | 98 | 12 | 12 | 23 | 12 |
| 65.126.224.61 - 74 | 387 | 103 | 15 | 16 | 49 | 17 |
| No response from host - 100 | 304 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 308 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 308 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 306 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 308 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 306 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 306 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 306 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 304 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 304 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 304 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 304 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 304 | 0 | 0 | 0 | 0 | 0 |
| Destination network unreachable. - 100 | 305 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 304 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 304 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 304 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 304 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
I have the same issue, even a competitive ban now for an issue that is alike. Waiting keenly for resolution.
Been having the same issue on XBOX One. All weekend I have been frequently disconnected randomly mid game, often with players disconnecting from games at the same moment. Received my first -75% exp punishment for this reason.

Never had these sort of issues until this weekend. I've had to give up on playing until it's resolved. Hope a fix is found soon!

Xbox One EU servers
Just had this happen to me during a competitive game, never has happened before. I was forced back to the login screen after switching heroes.
I've been having these issues as well. It's made the game literally unplayable. It would be great to finally find a solution.

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