Loot Box Improvements + General Reminder

Hey everyone,

We recently announced that major improvements are on the way for in-game loot boxes and have made those updates available for testing with our latest PTR patch (1.13.0). Since that announcement, we’ve seen several of you noting that you’ll be stocking up on loot boxes (or holding off on opening the ones you already have) in preparation for this update going live. Before you do that, we ask that you please keep the following functionality in mind:

Loot Box contents are generated at the time that they earned or purchased, NOT when they are opened.

This means that any loot box you earn or purchase now—or at any point before our loot box update is released—will not be affected by the changes listed below. Only those loot boxes that are earned or purchased after patch 1.13.0 is live and playable on your gaming platform will be eligible for the following improvements.

Loot Box Updates

We always want the experience of opening an in-game loot box to feel exciting and rewarding, and in our latest patch we’re working to improve that experience in two key ways. First, we’re drastically reducing the amount of duplicates players will receive when opening loot boxes. Second, to compensate for this reduction of duplicate items, we’re also increasing the overall amount of credits players will receive from loot boxes. On average, players should be earning just as many credits, if not slightly more, from loot boxes than they did prior to these changes.

To help us test this update, all players who log in to the PTR this patch cycle will receive five (5) PTR Loot Boxes. These are standard loot boxes that will only be available on the PTR. Any items earned from loot boxes or unlocked via credits on the PTR will not transfer over to your live account.

To read the full PTR patch notes, click here.

Please note that we don’t have an ETA for when patch 1.13.0 will be released. Stay tuned to playoverwatch.com for related game news and updates.

Thank you!

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