Game crashing, black screen on launch

Technical Support
have tried so far:

uninstalling/reinstalling app launcher
updating video driver
manually launching OW.exe from windows explorer
scan and repair option from
tried all options here:

a windows pops up and says this:
Do you want to send more information about the problem? Additional details about what went wrong can help Microsoft create a solution.

Files that help describe the problem:
update: it was razor SDK. delete all razor crap. nothing but problems with their stuff.

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