What’s with the random “connection loss?”

Competitive Discussion
So I’m playing Overwatch and this happens every now and then and I don’t understand it. I’m in the middle of a comp match and randomly I get kicked out and I get the “lost connection to game” screen. I try clicking A again to log back in but it keeps saying the same thing so I close Overwatch, I am still connected to Xbox live, My internet connection is all good, my ping is all good, why did I get kicked off. I’ve discovered at this point the only way to get back into the game and rejoin the comp match is to restart Overwatch than its fine. Why do I randoml’y lose connection to the game when everything on my side is all good?
Myself and most of my friends on Xbox have all had the same problem. I've sent a ticket in, they basically said dealwithit.gif
It can happen on the PC, too... so...
02/18/2018 06:53 PMPosted by Noxifer
It can happen on the PC, too... so...
I never said it couldn’t, I’m just stating what is happening for me and seeing if I can do anything to fix it.
02/18/2018 04:30 PMPosted by Nessle
Why do I randoml’y lose connection to the game when everything on my side is all good?


There is likely something on the connection route between you and the Overwatch game server that was disrupted, remember connecting to one service does not take same path as connection another. Connections tests such as a WinMTR test can help map this. If you need help reading such test results post in the technical discussion forum:

About a WinMTR test: https://battle.net/support/article/27780

Technical Support forum: http://us.battle.net/forums/en/overwatch/22813880/

Join the Conversation

Return to Forum