Mac Technical Support

Jul 24 macOS 10.12.6 Available Hey all, This OS update from Apple includes updates to improve the security, stability, and compatibility. List of what this update includes can be found here. This update can be applied through the App Store: 1. Launch the App Store from your dock, or by clicking the Apple menu and selecting App Store. 2. Select the Updates tab. 3. Click Update next to macOS 10.12.6 Your Mac will begin installing the update, and will restart once the download has completed. You can also download directly through Apple's Support Site, or by performing a Combo Update.Eloemaz0 Jul 24
Mar 8, 2016 Low FPS in Windowed (Fullscreen) Mode We're aware of an OS bug where running some games in Fullscreen (Windowed) mode an cause a severe drop in FPS in-game. We anticipate this is addressed in the next OSX build. In the meantime, there are two different workarounds that may help! 1. Running the game in Fullscreen Running the game in fullscreen should not have the FPS degradation above. This does limit some functionality, such as ease of tabbing out of game without redrawing your desktop and Applications. 2. Minimize all background windows using Flash (including Blizzard App) Flash applications drawn behind a Windowed (Fullscreen) application cause FPS loss. The Blizzard Desktop App uses Flash elements as well, so minimizing this on launch can help. 1. Open the Blizzard App > Settings. 2. On the General Tab, locate the When I launch a Game dropdown. 3. Select Close the Blizzard App Window 4. Click Done to finalize your changes.Glaxigrav0 Mar 8, 2016
Mar 12, 2013 Common Technical Issues and Solutions Hello friends! Below, you will find frequently posted technical issues with relevant support articles that may help resolve your issues. Low frame rates and performance during gameplay Lockups, crashes, black screens during gameplay Lockups, crashes, black screens on game launch This is a living document, so please check back from time to time for updated common issues. Thanks!Machkhan0 Mar 12, 2013
Mar 12, 2013 Welcome to Mac Technical Support Welcome to the Mac Technical Support forum for StarCraft II! This forum exists to provide StarCraft II customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum (between 8am-5pm Pacific, 5 days a week), it is not meant as a place to resolve complex issues, because of the nature of forums. If you cannot resolve your issue through the forum, we recommend checking our Knowledge Center for resolutions and workarounds for common issues: http://battle.net/support If you wish to contact our Support team directly, you may do so through the following channels: Online Ticket - You can keep track of all your communication with Customer Support through your Blizzard account. Phone Support - You can schedule a callback from us from 10am - 6pm Pacific time, 5 days a week. Please keep all posts on topic. This means technical issues, advice, and discussion of technical issues. Bug reports should be directed to the bug report forums. Game discussions, criticism, or commentary should be posted in the appropriate gameplay forums. When requesting assistance with or discussing an issue, please create your own thread unless a topic for the issue already exists. Do not hijack threads with your new topic. Posting an issue which is similar but different from the original topic means that your request may be missed or the original request ignored. Please post a subject with a clear summary of your issue. Starting posts with "I need help!" or "Can't play no matter what" only serves to make your issue harder to resolve. We understand that emotions can run high while dealing with technical issues, but posting in an abusive or disparaging manner will not be tolerated, and does not advance our goal of providing assistance to the widest audience of customers in this forum. Please do not post direct contact info for other companies. It is acceptable to post links to websites where contact info can be found, but posting the information here on the forum is not permitted. To provide feedback on a ticket or customer support response you have received, please utilize the survey system built in-game or on the online ticket. We hope that this forum can continue to be a place where users can find quick resolutions to their issues. To help do this we ask that the forum guidelines be observed at all times when contributing to discussions.Machkhan0 Mar 12, 2013
Jul 8 New patch causing crashes Pretty sure this is an OSX problem, as I imagine it would be more widespread if it was on everything. My friend and I tried to play together right after the patch went out and the maintenance period ended, but whenever we load into a game (coop or multiplayer, we tried both) it would immediately crash on us. Both copies on both computers, too.Makana504 Jul 8
Jul 1 Common Connection and Latency Issues Greetings all, We've been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you're having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more helpDrakuloth4 Jul 1
3h NOT ABLE TO PLAY SINCE LAST UPDATE MAC USER STILL NOT ABLE TO PLAY SINCE LAST UPDATE.....MY OS US UP TO DATE AND SO IS MY VERSION SC2... EVERY TIME BLIZZARD HAS RELEASED AN UPDATE... I HAVE TO WAIT TO BE ABLE TO PLAY AGAIN... ENOUGH TO MAKE MY STOP PLAYING BLIZZARD.. FIX THIS PROBLEM....goose15 3h
18h Game crashes after 2hrs or upon closing Hi everyone, I, not so recently, have been having consistent problems with my SC2 client. Basically, it crashes after about 2 hours of gameplay or when I try to close the game. When the game crashes it DOESNT freeze my computer or affect any other programs. However, it stays open and I cant close, minimize, or make any other windows visible. Again all other programs, including the Battle.net App continue working fine. It used to be where I'd even have to force a shut down to get anything to happen. Now though, that is not necessary. I have tried everything I can think of/know how to do (deleting crashing programs, updating drivers, etc.) I have submitted several tickets and the GM's insist on the drivers and crashing programs as the problem. I'm just hoping to get more help with this. Thanks!Druidofage1 18h
19h Unable to save/load LOTV game files Just started replaying LotV and whenever I go to save it says "Save Failed" and any save I go to open says "Unable to load save" Running: macOS Sierra V 10.12.6 2.9 GHz Core I5 8GB ddr3 Intel Iris 550FunkMasterJ0 19h
1d Crash Upon Opening So, I recently re-downloaded SC2 on my Mac Laptop which is running Mac OS Sierra version 10.12.6. Every time I try to open SC2, I get a crash screen that says: "SC2 quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple." I have sent a few reports to Apple, and have also tried to Scan and Repair my SC2 files from the Battle.net menu screen, but I am still having this problem every single time I try to run it, and am unable to open the program. Any tips/tricks/pointers? I would really appreciate some help, since I am so excited to play this game again!Aumaya3 1d
2d Starcraft won't start(Crashes instantly) I am a Mac user. This started happening right after uploading one of the recent updates. Immediately after trying to start Starcraft II I get a message saying"Unexpected Fatal Error has Occurred". I am guessing that this is an issue affecting Mac users in particular cause I've seen some of my friends online playing. Also worth nothing that the editor is not starting either.RayoftheSun5 2d
2d offine mode after latest patch 3.17 after patch update 3.17 , its gone offline mode, which can't play thank ,CyberOne4 2d
3d V sync issue (again) Hi, I've just upgraded my macOS to High Sierra GM and old issue with V sync came back. Usually I have around 160-180 fps. Now it's 58-59fps. Last time we've all waited for a new patch because problem appeared after a new SC2 patch. Now it's caused by new macOS version. I found some "solution". I need to go to Menu->Options->Graphic and tick V sync ON, then back to game, then (again) go to Options and tick V sync OFF. This is the only way to unblocked my regular FPS. And I have to do it in every game. Always first ON then OFF. macOS High Sierra 10.13 Beta (17A362a) Macbook Pro 15-inch (mid 2012) Intel Core i7 2,3 Ghz 16 GB 1600 Mhz DDR3 RAM NVIDIA GeForce GT 650M + Intel HD Graphics 4000 1536 MBKJP0 3d
6d How do you change regions? Hi I usually play in the SEA region but a few days after the patch my profile seemed to have been converted over to NA. My achievements have reset along with all my profile data. This wouldn't have been a problem pre patch (1.5.0) because there used to be an option on the login screen giving the player the ability to change between SEA and NA. Now after the patch the option seems to have been taken away and battle net won't let me change it on the wed site either. Help please I don't know what I've done, how do I change my region?Muz30 6d
6d Unknown Error. Please Re-install the GAME Unknown Error. Please Re-install the GAME Get This Message Right Before The Game Play Starts. I Can Watch the mission intros. get to the launch screen. Get to Mission Briefings. But Right When I Click Start Misson Or whatever it is..... on the Briefing Menu. Boom Theres The Evil damn Message After the Game Closes aka crashes Unknown Error. Please Re-install the GAME Running a Gtx 560. 2 (two) xeon 3.4 CPUs Dual Corex2. 8gbs ram. windows 7 Ultimate I've Played Starcraft 2 Before on This Very Machine. Seems It Started after the reformat of my machine... or update Unsure As To Why. I've Tried Setting Permissions blah blah.. UAC Never Notify (already Removed First thing on a freash OS) Reinstalled The Game As I Was Polity Asked Via Evil/Nice Message. setting Run For windows 7 under the whole right click the icon procedure. Moving the folder to Public. Also To Just /c Programs and x86 programs. To no avail I have Looked everywhere online for a solution mostly see this issue in heros of the storm. but nothing for this. Is there a Fix????? ffs. Thank You For The Time. -LouzirLouzir37 6d
Sep 10 Retina resolution problem in Fullscreen mode My Macbook's display resolution is 2880x1800. My desktop resolution is 1440x900 (2x upscaled; macOS default/recommended). When I play SC2 and set my in-game resolution to 1440x900 everything is fine in all modes (fullscreen/windowed fullscreen). But when I set the in-game resolution to 2880x1800, cursor becomes small and is moving slowly (2x slow and small I guess) in Fullscreen mode. Windowed Fullscreen works as expected in 2880x1800 resolution (normal cursor size and speed). macOS Sierra.NekR2 Sep 10
Sep 10 I can't watch replays 84174A04-5B93-4C4C-951D-142F8540B972 It starts to load and then crashes.Shaneman1 Sep 10
Sep 9 2016 MacBook Pro 13" + LG 5K unplayable I am using a 2016 MacBook Pro 13" (with the touchbar) with the LG Ultrafine 5K monitor Apple is selling. When I launch Starcraft II, I can only choose the native HiDPI 5120x2880 resolution, making the game unplayable due to extremely low frame rate. I want to reduce the resolution to something more reasonable like 1280x720 or 1920x1080 (non-HiDPI resolutions), but no resolution other than the 5120x2880 is available for selection. Please fix this problem ASAP as the game I purchased is literally unplayable.Pete6 Sep 9
Sep 5 Can't load any maps under the multiplayer tab Hi guys. I can't load maps under the multiplayer tab. The blue spinning reticle just continues on forever. I've tried refreshing the dns, using the repair tool, logging out then logging in again, switching game regions, and restarting the game. Note that I also can't load anything in the arcade as well. Also other tabs under multiplayer, like vs. AI, training, ranked, unranked all will load for a while then say "Matchmaking queues are unavailable, please try again later".BLNFraywind3 Sep 5
Sep 2 Retina Fullscreen Not Acting as HiDPI I have a Retina Macbook Pro and noticed that, after a recent patch, selecting the Fullscreen Display Mode with 2880x1800 causes the game to display in 2880x1800, rather than acting as a 1440x900 screen with HiDPI. What this means is I have to move my cursor twice as far as I used to to get the same response. A workaround I have found is to do Fullscreen (Windowed), but this isn't desirable as I can't mess with the gamma settings in Fullscreen (Windowed), making the game a bit too dark. The other alternative is to simply do 1440x900 fullscreen, but this makes the game MUCH less pretty. Is there a way I can replicate the graphics I had before?MattZed2 Sep 2
Sep 1 Starcraft fails to load patch 3.17 After downloading patch 3.17 I have been unable to Load or connect to Sc2 Lotv servers. Initially I thought my software was out of date so I downloaded macOS Sierra on my late 2012 iMac, and when that didn't work I uninstalled and reinstalled Lotv all together. I noticed in activity monitor that the Agent process was not responding. edit: After deleting the battle.net app and some battle.net cache folders and reinstalling sc2 again I have solved my problem and I can play multiplayer once more [/quote]Eurystheus3 Sep 1
Aug 31 Metal & Metal 2 (question for devs) Any plans on finishing support of Metal (making stable / out of beta) or maybe even starting supporting upcoming Metal 2 with macOS High Sierra?NekR2 Aug 31
Aug 29 Fullscreen not disabling Mac Hot Corners Self-explanatory. Completely unplayable in this state.TheDude4 Aug 29
Aug 24 Launching from Steam How can I get Steam to say I’m playing SC2? StarCraft II uses a launcher that checks for updates and then runs the actual game, which is in a subfolder and cannot be run directly. I tried to add StarCraft II.app (the launcher) to Steam as a non-Steam game, but once the game starts, Steam thinks I’ve stopped playing because the launcher is no longer running. Is it possible to make this work? Does Steam have any provisions for this type of setup?Frungi10 Aug 24
Aug 24 Are you EVER going to fix Hot-Corners BUG? unplayable. 10.11.6, fullscreen, disabled OS shortcuts, no alt-tab... Pretty sure you guys bought a Mac after the latest Mac-Client disaster - so i guess - you can test it yourself now...llllllllllll0 Aug 24
Aug 24 BLZBNTAGT000008AC Cannot install Starcraft II onto my 2012 macbook pro, keep getting this error message.Azazel3 Aug 24
Aug 23 Mouse Lag when holding down Keys. Need help! This just started happening recently. Might of been with new macOS Sierra update. When I hold down a key on my keyboard like "z" to make Zerglings, my mouse lags ridiculously. It "stutter-steps" when I try moving it. I don't get why this just started happening. Never had a problem with it before. Any ideas what could be happening? It's making it impossible to queue up move commands. Only happens in Starcraft. Specs: macOS Sierra ver. 10.12 MacBook Air (13-inch, Early 2015) 2.2 GHz Intel Core i7 8 GB 1600 MHz DDR3 Intel HD Graphics 6000 1536 MB Mouse: Razor Taipan Driver: Razor Synapse 1.59.1 (Latest)Illephant10 Aug 23
Aug 22 Struggling to Run SC 2 on Macbook Pro Hey guys, When WoL came out my macbook ran sc2 without much of a problem on high settings. I recently got LotV and now it struggles to run the game, even on low settings. My specs are: OS X El Capitan Version 10.11.6 MacBook Pro 17-Inch, Mid 2009 Processor: 2.8 Ghz Intel Core 2 Duo Memory: 4Gb 1067 MHz DDR3 Starup Disk Macintosh HD Graphics: Nvidia GeForce 9600M GT 512 MB Is my system just too old to run lotv well? I know the system requirements increased with LOTV but with how well I ran WoL I would have thought it would still run decent. Any mac users know what I could do? Should I bootcamp (if so how do I do that?) please excuse my ignorance as i Just don't know much about system specs. My FPS just drops to a ton and its hard to have it maintain 30 plus consistently. I am open to buying different hard ware or software if needed, just not a whole new computer at the moment. Thanksthecoletrain4 Aug 22
Aug 22 does starcraft work on mac product does starcraft work on mac when i go to play mission the scroll disappear and it make it impossible to play can some one help lolchaos0 Aug 22
Aug 22 Videos dont look HD I watch allot of SC2 videos mainly Falcon Paladin. Ive noticed recently that his videos and others dont look HD. Even though I change them to 1080 they still look 480.bombarder0 Aug 22
Aug 16 SC2 Crashing on start MAC SC2 crashing when launching. Loads to a black screen with mouse cursor and then crashes. Getting this error. 28B7A4AB-1D3D-4743-B20D-99BD8BBC802B Here is what i've tried so far: - repair SC2 - uninstall and re installed SC2 - deleted the battlenet app and reinstalled Running El Captin 10.11.6BraveDave1 Aug 16
Aug 15 One-button Authenticator for SC2? Hi, I just used the one-button approval on the iPhone Authenticator app for SC Remastered, but I still have to enter the code manually every time it's needed for SC2. Is this normal, or should I disconnect authenticator then reconnect it? Thanks! StephenSAXnBUCKsDAD2 Aug 15
Aug 15 Mouse Scrolling Not Working I just purchased a new iMac and downloaded SC2 everything looks great except that when I joined a game my mouse was not scrolling the around the map when i placed in the the edge of the screen. I checked in the settings and mouse scrolling is enabled so Im not sure what to do. Using the arrow keys to scroll around the map is a huge pain in the !@#. Btw I am using a Cyborg rat 7 wired USB mouse however I tried switching to the apple magic mouse just to see if that was the issue but same thing with that mouse. Not sure what to do here if anyone knows how to fix this issue I would be greatly appreciative.kyzi13 Aug 15
Aug 10 Possible Bug with Mac Editor So I use a Mac. Its a recently bought new Mac as well. I've been experiencing the following 2 problems lately. 1. Ever since the latest patch, I've been receiving a message saying"Unable to Start Game" on the extension mod I am making. This does not happen with maps, only extension mods. I created a fresh extension mod to see if it would work. Got exactly the same message. This leads me to believe its a bug that occurred with the patch. Thankfully extension mods are still working. I am still able to update and work on the mod in the meantime. Just anytime I want to test something I have to upload which takes more time. 2. Other thing I noticed which could be a bug. When I've tried to create upgrades in the SC2 editor and alter previously existing data it just resets the moment I click onto a new tab. I could swear this was working at a previous time. I don't think I am doing anything wrong that might be causing this.RayoftheSun0 Aug 10
Aug 8 Right click not working when moving units I normally play on windows but installed Starcraft on my MacBook Pro. I've gone into preferences for the system and enable right clicking for the mouse. I've confirmed that right click works outside on Starcraft. In the game I click on a unit like my SCV and right click a resource node and it doesn't move. So I can't order units to move or attack. Everything else seems to work fine. I can use the trackpad to issue the command but that is not going to work for anything competitive. Troubleshooting I've done so far: Used multiple mice to make sure it's not a hardware issue turned on right click in the system preferences>Trackpad settings Verified right clicking is working outside of Starcraft. I can right click files I rebuilt the files through the launcher I uninstalled and reinstalled the software Thanks in advance for any suggestions you feel like sharingAskarius5 Aug 8
Aug 3 Is this computer worth five hundred bucks These are two CL finds, which do you feel is a better deal and why. This would be a computer pretty much only used for Starcraft 2 not really any other games. Looking for decent fps (60 or so) And high to ultra settings. Choice 1 Power Supply: EVGA 100-W1-0430-RX 430W Memory: G.SKILL Ripjaws V Series 8GB (2 x 4GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4 19200) Intel Z170 Platform Hard Drive: Kingston A400 2.5" 120GB SATA III TLC Internal Solid State Drive Processor: Intel Core i3-6100 3M 3.7 GHz LGA 1151 Graphics Card: ASUS ROG Radeon RX 470 STRIX-RX470-O4G-GAMING 4GB 256-Bit GDDR5 PCI Express 3.0 HDCP Ready CrossFireX Support OC Edition AMD Gaming Graphics Card Case: Antec Three Hundred ATX Mid Tower Computer Case OR THIS ONE AMD FX-8120 3.10 Ghz Eight Core. CPU Cooler: Cooler Master Hyper212 EVO. Motherboard: BioStar TA970. RAM: 32GB (8GB x 4) Can Be Upgraded to 64GB. SSD: 240GB. HDD: 2X 1TB 7200RPM Data Drives. Video Card: Nvidia GForce GTX 750TI SC 2GB DDR5 Memory. Windows Prefomace Shows 7.5 Processor 7.7 Video 7.9 Main Drive out of 7.9 Maximum. Case: Cooler Master HAF Plus ATX. PSU: Cooler master 750W. Optical drive: Asus DVD writer/reader. LED Lighting: 6 Blue LED Lighted Fans OS : Windows 7 Pro 64bit. Monitor HP S2331 23" 1920X1080 LCD Display Comes with a Keyboard, mouse and Speakers. Either one is 500 bucks.weekendo0 Aug 3
Aug 2 DVORAK layout and grid hotkeys I have OSX 10.6.4 and I regularly use the dvorak keyboard layout. I also like to use the grid hotkeys in the game. My problem is that when you use both dvorak and grid, the hotkeys for 'select all warp gates' and 'attack' are the same. Select all warp gates overrides the attack hot key, which leaves me with no hotkey for attack. So I have to switch to QWERTY layout whenever I play, but this makes my typing pretty slow and effortful. Is there a way I can reassign the select all warp gates hotkey?Bambi1 Aug 2
Aug 1 Downloading IEM Katowice 2017 Replays I am having a problem downloading the IEM Replays, for some reason when i download it, it saves to open with Internet Explorer. I know how to change what to open it with, but i don't know what im supposed to open it with. So basically, What program do I need to run the replays?Armleg5 Aug 1
Aug 1 Can't play offline mode, rank match Please help me. I have my LOTV standard edition, I have no issues playing offline and rank/unranked match, then all of a sudden I can't play it. When I'm trying to play offline it says that I need to authorize etc, and when in unrank/rank match i need to upgrade my edition.Paupi0 Aug 1
Jul 30 Mac help. not connecting for download it won't connect to download the patch so I can play. just updated to Sierra. was working on the last os I had on the iMac but not this one :(.Jody0 Jul 30
Jul 30 El Capitan Access Permission Error I just downloaded Legacy of the Void, and every time I try to play the game I get an error message saying Core: access permission error. I've played both prior versions of Starcraft II without issue, and I also opened up Diablo III earlier today just fine from the Battle.net app. Any help would be appreciated.Alucard3 Jul 30
Jul 27 cursor problem I haven't played this game in awhile since i was like 10 and I'm 20 now and don't know anything about computers and decided to download the game on to my wifes mac and whenever i start the game this cursor is stuck on the bottom left corner of the screen and i can't move it no matter what i do sometimes it does load it properly and i have full access over the cursor please help me.jaykicks1 Jul 27
Jul 26 No Sound Every other program has sound and Starcraft had sound the day before. I've tried ctrl + s and ctrl + m and restoring the sound settings. I also rebooted and checked the sound output in system preferences.Christopher38 Jul 26
Jul 24 starcraft after updating become lag Use macOS Sierra10.12.5 version, with 64 CPU starcraft version 3.16.0 After update to this version, the game become so late. Even decrease the picture setting, the lag still happen. Almost to be 5 frame/sec in small fighting(just 15-20 army). I look up some article about similarly problem. Somebody say you can set starcraft to be 32-bit to run smoothly. But I can't even find the option in game setting!?llllllllllll1 Jul 24
Jul 20 Arcade Unable to join games I click to join a game and the message saying "this game is no longer available." If you are wondering if the game is actually available it is. I tried all game lobbies on the main que list thing. I can create a game and have people join, but I can not join a game. I'm using a Macintosh with Sierra Leone OS. It began 2 month ago, I stopped playing since then and just recently tried again.PrimalStrike5 Jul 20
Jul 15 Frozen Mouse Frozen Mouse: So idk how to explain this but I will try as best I can. Ever since this new patch came out I have had a problem with my mouse and it being frozen on the (campaign, co-op, etc) selection screen. It's a bluetooth mouse. I have unplugged the adapter from the computer, turned it on and off. My mouse works just fine with anything on my computer. I even uninstalled and re installed the game completely. Can someone please hell me out here or point me in the right direction on how to fix this odd problem!!! Thank you.Brock16 Jul 15
Jul 10 Can't save with Mac Trigger Editor Is it me or is the trigger editor bugged? Sometimes I make the smallest changes in coding (like literally a change of number) and it refuses to save, and my friend does the *same exact change* on his pc and it works perfectly. What gives? Is there is a trick I am missing out on?MOTHER1 Jul 10
Jul 4 Mac only: Cannot connect to Battle.net In SCII So I will log into my Battle.net app on two computers: 1 mac and 1 windows. The windows one works fine with the same account, and both are never logged in at the same time. However, when on my mac, once I'm in SCII, I try to connect to battle.net, and it never connects. It will say "connecting" for a very long time, then it just...won't. I know it's not my internet connection, and no other apps are running. Also, the buffering symbol lags ever so slightly more than it usually does. Lastly, I've made sure that my computer is updated, and I've done "scan and repair" twice now. What do I do?Zookeapr10 Jul 4
Jul 4 Cmd+F5 hotkey does not work When I set my "set camera 5" hotkey to cmd+f5, I get this error the next time I join a game: ... And the hotkey doesn't work. But if I change the hotkey again in-game it will work for that match. I have searched the forums and found many similar posts, but they are from many years ago and the proposed solutions didn't work. Thanks for reading this post. I hope you can help. Here's my system's info: Hardware Overview: Model Name: iMac Model Identifier: iMac11,3 Processor Name: Intel Core i5 Processor Speed: 2.8 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 8 MB Memory: 12 GB Processor Interconnect Speed: 4.8 GT/s Boot ROM Version: IM112.0057.B09 SMC Version (system): 1.59f2 Hardware UUID: 39F7DD00-8569-5119-83B8-2C9ACD3B6539 ATI Radeon HD 5750: Chipset Model: ATI Radeon HD 5750 Type: GPU Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 1024 MB Vendor: ATI (0x1002) Device ID: 0x68a1 Revision ID: 0x0000 ROM Revision: 113-B9710C-238 EFI Driver Version: 01.00.417 Displays: iMac: Display Type: LCD Resolution: 2560 x 1440 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Rotation: Supported Automatically Adjust Brightness: Yes Connection Type: DisplayPort L1720P : Resolution: 1280 x 1024 @ 60 Hz Pixel Depth: 32-Bit Color (ARGB8888) Mirror: Off Online: Yes Rotation: Supported Automatically Adjust Brightness: No System Software Overview: System Version: macOS 10.12.5 (16F73) Kernel Version: Darwin 16.6.0 Boot Volume: Macintosh HD Boot Mode: Normal Secure Virtual Memory: Enabled System Integrity Protection: Enabled Time since boot: 1:09EvilMossad1 Jul 4
Jun 30 Mouse stutter steps when holding down keys. Hi I'm still having the issues that I addressed in this post back in October. https://us.battle.net/forums/en/sc2/topic/20749227248#post-1 I tried lowering the key repetition in System Preferences but still no good. I don't know why this is happening. It never happened before LOTV. I'm pretty sure it started back when I updated to Sierra. The problem is pretty consistent, like 90% of the time, but I have noticed that it is much worse when I'm in Fullscreen mode. Seems to be better in Windowed(Fullscreen). Idk. I'm at a lost. Could really use some assistance.ProjectM5 Jun 30